Helmand Palace

★★★★☆
  • 2424 Van Ness Ave

    San Francisco, CA 94109

    Cross street: at Green

    Map & Directions
  • 415-362-0641

About Helmand Palace

Hours
Monday 09:00 AM - 10:00 PM Tuesday 09:00 AM - 10:00 PM Wednesday 09:00 AM - 10:00 PM Thursday 09:00 AM - 10:00 PM Friday 09:00 AM - 10:00 PM Saturday 09:00 AM - 10:00 PM Sunday 09:00 AM - 10:00 PM
3.6 5
Hi! Sign in to let us know how Helmand Palace was?
Write a Review
.

The place looks plain on the outside but once you walk in you'll find yourself in a beautifully decorated upscale restaurant. All the food we tried was delicious and really made me fall in love with Afghani cuisine. Make sure you try their coffee! The service was great, we felt welcome and will definitely come back.

2
★★★★★

The place looks plain on the outside but once you walk in you'll find yourself in a beautifully decorated upscale restaurant. All the food we tried was delicious and really made me fall in love with Afghani cuisine. Make sure you try their coffee! The service was great, we felt welcome and will definitely come back.

.

This place should probably be removed from the cheap eats site as it's the same price (or more) as many restaurants serving similar types of food. It's tasty alright but no bargain.

Vegetarians might have a few options too but if you're vegan beware that nearly everything comes with yoghurt.

To be honest I think the food is overpriced now and although Afghani food might have some novelty about it you could get very similar Indian food at a much better price if you're on a budget.

1
★★☆☆☆

This place should probably be removed from the cheap eats site as it's the same price (or more) as many restaurants serving similar types of food. It's tasty alright but no bargain.

Vegetarians might have a few options too but if you're vegan beware that nearly everything comes with yoghurt.

To be honest I think the food is overpriced now and although Afghani food might have some novelty about it you could get very similar Indian food at a much better price if you're on a budget.

Pros: Novelty factor

Cons: Similar indian food is cheaper

.

Great food! Everything we are was delicious! The service was wonderful--they didn't rush you out like so many places. Great vegetarian options. Amazing Turkish coffee! I'm going back soon!

2
★★★★★

Great food! Everything we are was delicious! The service was wonderful--they didn't rush you out like so many places. Great vegetarian options. Amazing Turkish coffee! I'm going back soon!

.

I had visited the Helmand at their Broadway location many times, and I had always found their food very good. I had not visited their new location, so we decided to make reservations and check them out. When we showed up on schedule, the woman acting as host/waitress told us to wait 10 min, which I considered reasonable. The 10 minutes turned into 40 minutes. Not even once, the staff came to update us on the status of the table. I had to ask, and they took this as a huge inconvenience: they obviously do not like to be bothered with customers. The new staff does not seem to understand customer service. We eat out all the time, and I have never seen such a complete disregard for customer service before. It was not even the 40 min wait that bothered me, it was the staff's extreme rudeness. I will not return and with all the restaurants in the city, I will strongly discourage people from going there. The food is good, but not that good!

0
★☆☆☆☆

I had visited the Helmand at their Broadway location many times, and I had always found their food very good. I had not visited their new location, so we decided to make reservations and check them out. When we showed up on schedule, the woman acting as host/waitress told us to wait 10 min, which I considered reasonable. The 10 minutes turned into 40 minutes. Not even once, the staff came to update us on the status of the table. I had to ask, and they took this as a huge inconvenience: they obviously do not like to be bothered with customers. The new staff does not seem to understand customer service. We eat out all the time, and I have never seen such a complete disregard for customer service before. It was not even the 40 min wait that bothered me, it was the staff's extreme rudeness. I will not return and with all the restaurants in the city, I will strongly discourage people from going there. The food is good, but not that good!

Pros: food

Cons: service

.

The staff is really nice, super clean, the food is amazing, I go at least once a week, you have to try the lamb (this is only place I can ever lamb at). Make reservations, it often get pack early.

2
★★★★★

The staff is really nice, super clean, the food is amazing, I go at least once a week, you have to try the lamb (this is only place I can ever lamb at). Make reservations, it often get pack early.

Pros: food, service, ambience

Cons: parking, but you can park at the hollywood video on van ness

 

Wait, you're the expert.

If you've been to or used Helmand Palace, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review