Mill Valley Refuse Svc Inc

★★★☆☆
  • 112 Front St

    San Rafael, CA 94901

    Map & Directions
  • 866-901-2955

3.0 2
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We have lived in Marin for many years and have always been pleased with Mill Valley Refuse. We have used them for their debris box and porta potty service when we were remodeling our house. I'm a very green person and I love that they introduced food waste recycling in Marin. Great company and great service.

2
★★★★★

We have lived in Marin for many years and have always been pleased with Mill Valley Refuse. We have used them for their debris box and porta potty service when we were remodeling our house. I'm a very green person and I love that they introduced food waste recycling in Marin. Great company and great service.

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I have been a resident of Mill Valley for over 12 years and have also been a customer of Mill Valley Refuse for 12 years.
In addition to being rude and unhelpful, these people are theives with a monopoly on the market. There is no mention of the owners on the website and no way to log a complaint...and apparently with good reason.
MV Refuse did not pick up my trash for 6 weeks due to a clerical error.
They then had the audacity to charge me for the service! When I requested credit for 6 weeks of no trash pick up I was told that they would pick up an extra bag the following week and told adamantly that they do not issue credits.
Trash = Trash. These people are theives. If somebody really wanted to make some money in Marin, they should start up another refuse company. One with a conscience would be a freshing change.

1
★☆☆☆☆

I have been a resident of Mill Valley for over 12 years and have also been a customer of Mill Valley Refuse for 12 years.
In addition to being rude and unhelpful, these people are theives with a monopoly on the market. There is no mention of the owners on the website and no way to log a complaint...and apparently with good reason.
MV Refuse did not pick up my trash for 6 weeks due to a clerical error.
They then had the audacity to charge me for the service! When I requested credit for 6 weeks of no trash pick up I was told that they would pick up an extra bag the following week and told adamantly that they do not issue credits.
Trash = Trash. These people are theives. If somebody really wanted to make some money in Marin, they should start up another refuse company. One with a conscience would be a freshing change.

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