Mike's Auto Body

★★★☆☆
  • 1610 W 10TH St

    Antioch, CA 94509

    Map & Directions
  • 925-755-1739

About Mike's Auto Body

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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We had a decent experience with them last year. Our car was rear ended twice within a 3 month span. We took it here both times. The first time was great, it took them about a week, and everything looked great. They do use recycled parts, before checking that that's ok with you, but its ok, it worked out. The second time we took it here, somehow the tailpipe got too close to the bumper and made a funny noise every time we drove the car, we took it back in and within 10 minutes they were able to fix that too. All was covered by our insurance, so the cost wasn't an issue, they did things rather quickly, and the customer service was really good. I would go back,

4
★★★★☆

We had a decent experience with them last year. Our car was rear ended twice within a 3 month span. We took it here both times. The first time was great, it took them about a week, and everything looked great. They do use recycled parts, before checking that that's ok with you, but its ok, it worked out. The second time we took it here, somehow the tailpipe got too close to the bumper and made a funny noise every time we drove the car, we took it back in and within 10 minutes they were able to fix that too. All was covered by our insurance, so the cost wasn't an issue, they did things rather quickly, and the customer service was really good. I would go back,

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They fixed my car, and my car works well now. But why not five stars? These are the reasons:

1. It's very pricey, even though my car insurance covered most of that. -0.5

2. I got the car accident in Concord and I live close there. But they tow my car to Antioch, which is not a close-by store, considering they have a store in Concord and another in Walnut Creek. Probably they were just trying to balance the workload. -0.5

3. I doubt they really did a test drive after the first fix. After I got my car back, it made a big noise and I had to send it back two times. As my home is not in Antioch, it's very inconvenient. -1.0

4. The repair took more than one month. That's beyond the car rental coverage of my insurance. During that period, I called them to check the progress, but they told me the responsible mechanic was taking PTO. -0.5

So actually I wanted to give 2.5 stars. But my car is working fine now, so I decided to give them 3 stars.

Conclusion:
Do not fix your car at their store if you are not fully covered by insurance. Make sure they send your car to a store that is convenient for you if you choose to work with them. And, test drive your car carefully after you get it back since they may just skip it.

3
★★★☆☆

They fixed my car, and my car works well now. But why not five stars? These are the reasons:

1. It's very pricey, even though my car insurance covered most of that. -0.5

2. I got the car accident in Concord and I live close there. But they tow my car to Antioch, which is not a close-by store, considering they have a store in Concord and another in Walnut Creek. Probably they were just trying to balance the workload. -0.5

3. I doubt they really did a test drive after the first fix. After I got my car back, it made a big noise and I had to send it back two times. As my home is not in Antioch, it's very inconvenient. -1.0

4. The repair took more than one month. That's beyond the car rental coverage of my insurance. During that period, I called them to check the progress, but they told me the responsible mechanic was taking PTO. -0.5

So actually I wanted to give 2.5 stars. But my car is working fine now, so I decided to give them 3 stars.

Conclusion:
Do not fix your car at their store if you are not fully covered by insurance. Make sure they send your car to a store that is convenient for you if you choose to work with them. And, test drive your car carefully after you get it back since they may just skip it.

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I took my car here for a bumper repair. They left a screwdriver underneath my car that fell out a couple days later while I was driving down the road! My father also took his truck there for some dent repairs, they forgot to bolt his truck bed back on and oversprayed the paint onto the bed liner. Their work is best described as...CARELESS

1
★☆☆☆☆

I took my car here for a bumper repair. They left a screwdriver underneath my car that fell out a couple days later while I was driving down the road! My father also took his truck there for some dent repairs, they forgot to bolt his truck bed back on and oversprayed the paint onto the bed liner. Their work is best described as...CARELESS

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1 out of 1 people found this review helpful.

 

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