Med-Weight & More

★★★★★
  • 60 Discovery

    Irvine, CA 92618

    Map & Directions
  • 949-586-9904

About Med-Weight & More

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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They will lie to you about the "lifetime guarantee" Scientifically if laser removal is to be successful, it needs to be done at certain times. They will never schedule you at appropriate times so that the laser will actually be

3
★★★★★

They will lie to you about the "lifetime guarantee" Scientifically if laser removal is to be successful, it needs to be done at certain times. They will never schedule you at appropriate times so that the laser will actually be

.

I have been a patient here for 5 years, and I have to say this was an amazing investment. My husband, then boyfriend, told me about Med Weight, he was getting his neck lasered at the time. I had been looking around at other places, but

3
★★★★★

I have been a patient here for 5 years, and I have to say this was an amazing investment. My husband, then boyfriend, told me about Med Weight, he was getting his neck lasered at the time. I had been looking around at other places, but

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My first treatment was 2 months ago. I am so happy that I chose this center. The receptionists and consultation staff are always courteous and helpful. THEY DO WHAT THEY SAY. I have had 2 different nurses and found both to be very

3
★★★★★

My first treatment was 2 months ago. I am so happy that I chose this center. The receptionists and consultation staff are always courteous and helpful. THEY DO WHAT THEY SAY. I have had 2 different nurses and found both to be very

.

They have burned 2 of my friends with their lasers.this place is full of b.s.seriously not worth spending money and looking like zebra!!!!.yeah life time warranty sounds good but you can NOTmake appt at this place..two new front desk are

3
★★★★★

They have burned 2 of my friends with their lasers.this place is full of b.s.seriously not worth spending money and looking like zebra!!!!.yeah life time warranty sounds good but you can NOTmake appt at this place..two new front desk are

.

Okay, so on the lines of rating the product they sell i would rate them highly. Their lasers are good, the technicians are nice and knowledgeable, and it works. They may seem like they have high prices, but they are the only office that

3
★★★★★

Okay, so on the lines of rating the product they sell i would rate them highly. Their lasers are good, the technicians are nice and knowledgeable, and it works. They may seem like they have high prices, but they are the only office that

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This place offers you one time payment with life time guarantee. The technicians are very nice and knowledgeable. The reception team is however different. I signed 4 years ago for face treatment with life guarantee, then I called (after 2 years of no service) to schedule a maintenance session. The receptionist told me they had no availabilities until 2 months. I called again and told her that I need to have new service for new areas (new payment of course) and she gives me an appointment in the same week. As soon as I go for this appointment, she collects the full amount in advance. When it's time for my second session she puts me on hold right away (please hold) for 10 minutes and I have to call again she puts me on hold (they have caller ID service so they know who's calling) so I use a different phone and she answers (she thinks I'm a new customer). When she find it's me, "I'm sorry, I have to put you on hold and will call you in an hour" and of course never called.
Same thing happened with a friend of mine. I'm so disappointed in their customer service after paying the full amount. That's why they're cheap.

0
★☆☆☆☆

This place offers you one time payment with life time guarantee. The technicians are very nice and knowledgeable. The reception team is however different. I signed 4 years ago for face treatment with life guarantee, then I called (after 2 years of no service) to schedule a maintenance session. The receptionist told me they had no availabilities until 2 months. I called again and told her that I need to have new service for new areas (new payment of course) and she gives me an appointment in the same week. As soon as I go for this appointment, she collects the full amount in advance. When it's time for my second session she puts me on hold right away (please hold) for 10 minutes and I have to call again she puts me on hold (they have caller ID service so they know who's calling) so I use a different phone and she answers (she thinks I'm a new customer). When she find it's me, "I'm sorry, I have to put you on hold and will call you in an hour" and of course never called.
Same thing happened with a friend of mine. I'm so disappointed in their customer service after paying the full amount. That's why they're cheap.

Pros: good prices / nice laser technicians

Cons: terrible customer service/receptionist

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They have a used car sales man approach to selling thier laser hair removal services. Thier staff is dishonest and unprofessional. You must have every area that you get treatment in writing with a diagram otherwise they will shock you with a different fee.

I paid for a service and 10 sessions down the line they advised me that it is not included. I tried to explain to them the situation but the arragant staff was not listening. I did find my origianl contract and did sent them a letter in order to resolve the situation. They did not respond to my letter. Unfortunately, I already spend $3000.00 with them and i have no choice but to deal with them at this point. If you can avoid using thier establishment I strongly recommend it. You will save yourself alot of headaches down the line.

0
★☆☆☆☆

They have a used car sales man approach to selling thier laser hair removal services. Thier staff is dishonest and unprofessional. You must have every area that you get treatment in writing with a diagram otherwise they will shock you with a different fee.

I paid for a service and 10 sessions down the line they advised me that it is not included. I tried to explain to them the situation but the arragant staff was not listening. I did find my origianl contract and did sent them a letter in order to resolve the situation. They did not respond to my letter. Unfortunately, I already spend $3000.00 with them and i have no choice but to deal with them at this point. If you can avoid using thier establishment I strongly recommend it. You will save yourself alot of headaches down the line.

 

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