Cottonwood Apartments

★★★☆☆
  • 8150 Cottonwood Ave.

    Fontana, CA 92335

    Map & Directions
  • 866-393-5234

About Cottonwood Apartments

Real Estate

Real Estate
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3.0 3
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Ever since Diana left nothing gets fixed... But they make sure that our rent goes up.. And I dont understand why they can afford to remodel the rental office but cant afford to maintain our apartments.. If you live here I would try to find

3
★★★★★

Ever since Diana left nothing gets fixed... But they make sure that our rent goes up.. And I dont understand why they can afford to remodel the rental office but cant afford to maintain our apartments.. If you live here I would try to find

.

I have lived here for over 5 years and within the year they have recently changed people running the office who by far have been the worst (the only exception is Mary). They wouldn??t help you if your life depended on it. My Maintenance problem (air conditioning) has not been fixed over Two Months and I am on the 2nd floor in 90 Degree weather.

They continue to give me some lame excuses as to why it??s taking so long and all I need is Freon? They haven??t been able to get me this request for this long is ridiculous! They didn??t even offer me fans or nothing and even the assistant in the office her air is out and they haven??t fixed her air yet either for Months! That??s sad! If they aren??t taking care of the assistant in the office then you know they won??t care about you or fix anything for you. They finally directed me to corporate because the Main girl in the office Ynez has ran out of excuses for me. The corporate person her name is Sophia and she has not contacted me back at all. I try calling her and they screen her calls and when they finally decided to give me her number she(Sophia) went on vacation. What good is that for me? SUPER FRUSTRATING!

This use to be a really nice community but the new lenders are letting anybody into these units and this area is going downhill now. I would not recommend this place to friend or family. They take forever to fix your problems. You have to call them out multiple times before it gets fixed. The pool has never been up or ready and you pay for that as part of your rental. They have tow trucks come around just to see if your parked wrong or sticking out of your parking stall just so they can tow you and they didn??t even notify tenants cause they said they didn??t have to? What kind of courtesy is that to your tenants? Overall very dissatisfied with these rentals.

0
★☆☆☆☆

I have lived here for over 5 years and within the year they have recently changed people running the office who by far have been the worst (the only exception is Mary). They wouldn??t help you if your life depended on it. My Maintenance problem (air conditioning) has not been fixed over Two Months and I am on the 2nd floor in 90 Degree weather.

They continue to give me some lame excuses as to why it??s taking so long and all I need is Freon? They haven??t been able to get me this request for this long is ridiculous! They didn??t even offer me fans or nothing and even the assistant in the office her air is out and they haven??t fixed her air yet either for Months! That??s sad! If they aren??t taking care of the assistant in the office then you know they won??t care about you or fix anything for you. They finally directed me to corporate because the Main girl in the office Ynez has ran out of excuses for me. The corporate person her name is Sophia and she has not contacted me back at all. I try calling her and they screen her calls and when they finally decided to give me her number she(Sophia) went on vacation. What good is that for me? SUPER FRUSTRATING!

This use to be a really nice community but the new lenders are letting anybody into these units and this area is going downhill now. I would not recommend this place to friend or family. They take forever to fix your problems. You have to call them out multiple times before it gets fixed. The pool has never been up or ready and you pay for that as part of your rental. They have tow trucks come around just to see if your parked wrong or sticking out of your parking stall just so they can tow you and they didn??t even notify tenants cause they said they didn??t have to? What kind of courtesy is that to your tenants? Overall very dissatisfied with these rentals.

.

When we first moved in we chose this place because of the spacious apartments, they seemed very nice and we thoroughly scrutinized everything in the apartment(so we could get as much of the security deposit back as possible) and because of the pool but we did not know that the pool would be closed for 98% of our year stay! It is ridiculous that during the spring and summer months while the temperature breaks 90 degrees the pool stays shut down and they don't care enough to fix it as quickly as possible, so if you want to stay cool in the apartment...don't count on the pool at ALL! Also, their maintenance staff only half fix things-we have had to call them out more than 3 times for the same sink that has; leaked, flooded the bathroom and come undone(shaking around as you attempt to use it) and then when they said they would replace it, THEY GAVE THE SINK TO ANOTHER APARTMENT ON "ACCIDENT". Then if you like noisy neighbors that ride their tiny motorbikes up and down the complex at 11pm (quiet hours are supposedly 10pm) and listening to other neighbors fight and slash each others tires then go ahead and live here. The only glimmer in the darkness is Mary, she is always friendly and willing to attempt to help you, but everyone else takes forever to get anything done.

1
★★☆☆☆

When we first moved in we chose this place because of the spacious apartments, they seemed very nice and we thoroughly scrutinized everything in the apartment(so we could get as much of the security deposit back as possible) and because of the pool but we did not know that the pool would be closed for 98% of our year stay! It is ridiculous that during the spring and summer months while the temperature breaks 90 degrees the pool stays shut down and they don't care enough to fix it as quickly as possible, so if you want to stay cool in the apartment...don't count on the pool at ALL! Also, their maintenance staff only half fix things-we have had to call them out more than 3 times for the same sink that has; leaked, flooded the bathroom and come undone(shaking around as you attempt to use it) and then when they said they would replace it, THEY GAVE THE SINK TO ANOTHER APARTMENT ON "ACCIDENT". Then if you like noisy neighbors that ride their tiny motorbikes up and down the complex at 11pm (quiet hours are supposedly 10pm) and listening to other neighbors fight and slash each others tires then go ahead and live here. The only glimmer in the darkness is Mary, she is always friendly and willing to attempt to help you, but everyone else takes forever to get anything done.

Pros: Spacious Apartments for cheap

Cons: Pool always broken, Maintinance and Neighbors are bad.

 

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