Galpin Lincoln Mazda

★★★★☆
  • 23645 Creekside Rd

    Valencia, CA 91355

    Map & Directions
  • 661-255-7703

Automotive

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Galpin Mazda

15430 Roscoe Blvd Van Nuys, CA

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15500 Roscoe Blvd Van Nuys, CA

4.4 5
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I bought myself a new (2010) Mazda RX-8 on 'Black Friday' recently, and I count myself very fortunate that the first person I bumped into when I pulled into Galpin was salesperson Trudy Trump. She was really a pleasure to deal with from start to finish. I came in prepared, having done my pricing homework, although I still had to decide between a Miata and the RX-8. She helped me test-drive both cars. After deciding on the car (it was tough!) I presented the price quote I'd already gotten (via truecar dot com, which I highly recommend, and I found out about it from Consumer Reports). She took it to a guy who I guess was the sales manager (Dennis), and they matched the price (which was an outstanding price). I didn't have to do any haggling. I still felt obligated to visit & call a couple other dealers but went back to Galpin because a) the other dealers didn't improve the deal enough and b) Trudy and Dennis had treated me so well and she had put a fair bit of time into the deal, so she/they deserved the sale. The only point in the whole sales process which felt a bit more "typical" was when the final paperwork guy was trying to sell me an extended warranty, but I resisted, and he wasn't obnoxious about it. (By the way, I wasn't financing, so I didn't have to contend with that.)

5
★★★★★

I bought myself a new (2010) Mazda RX-8 on 'Black Friday' recently, and I count myself very fortunate that the first person I bumped into when I pulled into Galpin was salesperson Trudy Trump. She was really a pleasure to deal with from start to finish. I came in prepared, having done my pricing homework, although I still had to decide between a Miata and the RX-8. She helped me test-drive both cars. After deciding on the car (it was tough!) I presented the price quote I'd already gotten (via truecar dot com, which I highly recommend, and I found out about it from Consumer Reports). She took it to a guy who I guess was the sales manager (Dennis), and they matched the price (which was an outstanding price). I didn't have to do any haggling. I still felt obligated to visit & call a couple other dealers but went back to Galpin because a) the other dealers didn't improve the deal enough and b) Trudy and Dennis had treated me so well and she had put a fair bit of time into the deal, so she/they deserved the sale. The only point in the whole sales process which felt a bit more "typical" was when the final paperwork guy was trying to sell me an extended warranty, but I resisted, and he wasn't obnoxious about it. (By the way, I wasn't financing, so I didn't have to contend with that.)

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very friendly and knowledgeable sales rep. DId not like the fact that he spent alot of time knocking the competition

3
★★★☆☆

very friendly and knowledgeable sales rep. DId not like the fact that he spent alot of time knocking the competition

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I purchased a great car from this place, of course there is the usual haggling during the process,, but after that they have been great. I have my car serviced there and they are alway polite and fast.

4
★★★★☆

I purchased a great car from this place, of course there is the usual haggling during the process,, but after that they have been great. I have my car serviced there and they are alway polite and fast.

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My husband and I bought a 2008 Mazda 3 here, and we've been so pleased with the vehicle and with the commitment to quality service that was provided!

So often auto dealers do not go out of their way to extend good customer service after a vehicle has been purchased, however, Galpin is the exception!

5
★★★★★

My husband and I bought a 2008 Mazda 3 here, and we've been so pleased with the vehicle and with the commitment to quality service that was provided!

So often auto dealers do not go out of their way to extend good customer service after a vehicle has been purchased, however, Galpin is the exception!

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my parents have purchased 3 suv's here. EVERYONE! is super nice, helpful and very professional. we've never had a bad experience. if you're looking for a luxury suv buy a navigater. i drove one for years and loooved it!!!!

5
★★★★★

my parents have purchased 3 suv's here. EVERYONE! is super nice, helpful and very professional. we've never had a bad experience. if you're looking for a luxury suv buy a navigater. i drove one for years and loooved it!!!!

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