West Valley Cleaners

★☆☆☆☆

About West Valley Cleaners

Personal Services

Personal Services
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I took a very expensive Angora jacket for dry cleaning. I had bought it from Europe and its equivalent here would be something like $600-$700. I had it dry cleaned couple of times in Studio City Five Stars Cleaner, and there was no problem.
When I picked it up this time it looked as if I took it out of my laundry machine ?? all soft and fuzzy hair was as someone had stepped on, half gone, half twisted?
I wanted to cry?
The guy said: ??Probably it was cleaned with synthetics?? I could not believe! Is that the way they treat people??s garments ?? who cares what with what will be washed/dry cleaned? and what will be ruined...
And all he offered me was $32.00 IN STORE CREDIT!
I will not recommend this place whatsoever!

0
★☆☆☆☆

I took a very expensive Angora jacket for dry cleaning. I had bought it from Europe and its equivalent here would be something like $600-$700. I had it dry cleaned couple of times in Studio City Five Stars Cleaner, and there was no problem.
When I picked it up this time it looked as if I took it out of my laundry machine ?? all soft and fuzzy hair was as someone had stepped on, half gone, half twisted?
I wanted to cry?
The guy said: ??Probably it was cleaned with synthetics?? I could not believe! Is that the way they treat people??s garments ?? who cares what with what will be washed/dry cleaned? and what will be ruined...
And all he offered me was $32.00 IN STORE CREDIT!
I will not recommend this place whatsoever!

Pros: Worst service ever

Cons: Expensive jacket - ruined

 

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