M Leonard & Assoc

★★★☆☆

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Express Administrative Services

N/A Granada Hills, CA

3.0 15
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I just called to pay-off an account. I am a professional with highly developed personable skills. I was surprised when the operator made a grand effort to speak to me in a condescending manner and intentionally hung up on me. If you are

3
★★★★★

I just called to pay-off an account. I am a professional with highly developed personable skills. I was surprised when the operator made a grand effort to speak to me in a condescending manner and intentionally hung up on me. If you are

.

back ground....i have never been late for any payment EVER....\r
\r
i recieved a collections bill 6 weeks ago...my wife called and dealt with nick at m leonard..it turned out to be a mix up with our insurance company. she contacted the

3
★★★★★

back ground....i have never been late for any payment EVER....\r
\r
i recieved a collections bill 6 weeks ago...my wife called and dealt with nick at m leonard..it turned out to be a mix up with our insurance company. she contacted the

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this company is out of control and needs to be stopped there are laws to protect us the consumers...There are attorneys who specialize in this kind of law they will stop the harassing and embarrassing calls and make the debt collectors

3
★★★★★

this company is out of control and needs to be stopped there are laws to protect us the consumers...There are attorneys who specialize in this kind of law they will stop the harassing and embarrassing calls and make the debt collectors

.

Christina is a B**** and needs a reality check!! She's threatenting to take my house and attach my wages at work for a medical bill, really???? I'm not as much of an idiot as she seems to think i am. My mother doesn't and never will

3
★★★★★

Christina is a B**** and needs a reality check!! She's threatenting to take my house and attach my wages at work for a medical bill, really???? I'm not as much of an idiot as she seems to think i am. My mother doesn't and never will

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After seeing a "dispute" claim on my credit report I called L&A to find out what it was for and was more than ready to pay if I was responsible for the oustanding charge; however, instead of helping me, the person on the line was

3
★★★★★

After seeing a "dispute" claim on my credit report I called L&A to find out what it was for and was more than ready to pay if I was responsible for the oustanding charge; however, instead of helping me, the person on the line was

.

Wow-- I cannot believe there are this many people who are being treated the same way! YELP this place, too!

Sarah is TERRIBLE! She is so patronizing and treats people like they are deadbeats. I had moved around a few times last year, so I

3
★★★★★

Wow-- I cannot believe there are this many people who are being treated the same way! YELP this place, too!

Sarah is TERRIBLE! She is so patronizing and treats people like they are deadbeats. I had moved around a few times last year, so I

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This "Manager" Sarah Nelson, kept making harrassing phone calls to my co-worker's work office number that she obtained through caller ID from a phone call that I made at my co-worker's desk one time, and instead of calling me by my cell phone or home phone as instructed, continued to keep hounding my co-worker by calling 5 more times in a row. My co-worker complained to my manager about why I'm getting personal phone calls on her line but I never gave Sarah that number to call. That is totally unprofessional to call someone else's work number. Now if they would hound the people who rear ended me so that they would settle the personal injury claim and pay the Chiropractor and hospital bills, instead of calling my co-worker, they'd get their money sooner.

0
★☆☆☆☆

This "Manager" Sarah Nelson, kept making harrassing phone calls to my co-worker's work office number that she obtained through caller ID from a phone call that I made at my co-worker's desk one time, and instead of calling me by my cell phone or home phone as instructed, continued to keep hounding my co-worker by calling 5 more times in a row. My co-worker complained to my manager about why I'm getting personal phone calls on her line but I never gave Sarah that number to call. That is totally unprofessional to call someone else's work number. Now if they would hound the people who rear ended me so that they would settle the personal injury claim and pay the Chiropractor and hospital bills, instead of calling my co-worker, they'd get their money sooner.

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I got a piece of junk mail from Leonard and his Associates over a debt that is near 30years old!! And the debt was begun in '80 with my first wife. Now think about it folks. They buy these useless pieces of paper for fifty bucks then set down at a local bar near the office and write up a bogus "you owe this debt" paper. If any fool ever pays a debt like this they should be horsewhipped. However, if lining their pockets with cocktail money is your motive, then have at it. As for me, I have been receiving mail like this for ten years. I never open them. I simply give them a burial in the circular trash can. Don't support old crack babies that have grown up and turned to mailing bad paper for collection!

0
★☆☆☆☆

I got a piece of junk mail from Leonard and his Associates over a debt that is near 30years old!! And the debt was begun in '80 with my first wife. Now think about it folks. They buy these useless pieces of paper for fifty bucks then set down at a local bar near the office and write up a bogus "you owe this debt" paper. If any fool ever pays a debt like this they should be horsewhipped. However, if lining their pockets with cocktail money is your motive, then have at it. As for me, I have been receiving mail like this for ten years. I never open them. I simply give them a burial in the circular trash can. Don't support old crack babies that have grown up and turned to mailing bad paper for collection!

Cons: Lost in a glue factory of fumes

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Companies:
Before you choose this agency for your business, read the reviews. Everything negative I have read here is true, and this agency will reflect badly on YOUR business for choosing them. There are far more professional companies you can go with.

Consumers:
The people who work there (Barbara - has been harassing people for 20+ years, and Sarah - the "Manager", are probably best friends, thus asking to speak to a Supervisor will do you no good. They are extremely unprofessional, uninformed, and rude. They are likely playing video games on their computers instead of listening to you, or caring about getting the issue resolved. When you request more information, they claim they will get it for you, but the next time you speak to them, you will find they have done nothing, and furthermore have reported you to the credit bureaus. When you ask why, they will ignore you, talk or yell over you, repeat what you already know over and over, and treat you like a deadbeat. I have a legitimate claim which they either refuse to investigate because they simply don't care, or they are incapable of understanding it, despite it being very simple. The original business that hired them, has already received the majority of what is due, however I have not paid the balance, because I am being billed incorrectly, NOT because I don't want to pay anything I owe. I will attempt to speak to the original business, but if they send me back to this horrible company, being run by incompetent, ignorant, uneducated people, with no manners, this situation will never be resolved, as I refuse to be treated this way by anyone.

I am taking this time to alert the public because as someone else here said, these people are no better than street thugs.

M. Leonard and Associates should be shut down.

0
★☆☆☆☆

Companies:
Before you choose this agency for your business, read the reviews. Everything negative I have read here is true, and this agency will reflect badly on YOUR business for choosing them. There are far more professional companies you can go with.

Consumers:
The people who work there (Barbara - has been harassing people for 20+ years, and Sarah - the "Manager", are probably best friends, thus asking to speak to a Supervisor will do you no good. They are extremely unprofessional, uninformed, and rude. They are likely playing video games on their computers instead of listening to you, or caring about getting the issue resolved. When you request more information, they claim they will get it for you, but the next time you speak to them, you will find they have done nothing, and furthermore have reported you to the credit bureaus. When you ask why, they will ignore you, talk or yell over you, repeat what you already know over and over, and treat you like a deadbeat. I have a legitimate claim which they either refuse to investigate because they simply don't care, or they are incapable of understanding it, despite it being very simple. The original business that hired them, has already received the majority of what is due, however I have not paid the balance, because I am being billed incorrectly, NOT because I don't want to pay anything I owe. I will attempt to speak to the original business, but if they send me back to this horrible company, being run by incompetent, ignorant, uneducated people, with no manners, this situation will never be resolved, as I refuse to be treated this way by anyone.

I am taking this time to alert the public because as someone else here said, these people are no better than street thugs.

M. Leonard and Associates should be shut down.

Pros: Nothing

Cons: Everything

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These people are no better than the excrement you wipe from your shoe. They are bottom dwellers. I don't believe there is an M. Leonard...that's a cover name. Sarah is uneducated and makes up lies to suit her in order to get her point accross. Do not trust them or speak with them. They are con artists.

0
★☆☆☆☆

These people are no better than the excrement you wipe from your shoe. They are bottom dwellers. I don't believe there is an M. Leonard...that's a cover name. Sarah is uneducated and makes up lies to suit her in order to get her point accross. Do not trust them or speak with them. They are con artists.

Pros: Irrational liars

Cons: Con Artists

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These people are the most incompetant, emotionally disturbed people I have ever encountered. A psycho ward! Does the owner even know what is happening at his place of business? I will be contacting every appropriate official to have these slime-balls investigated!

0
★☆☆☆☆

These people are the most incompetant, emotionally disturbed people I have ever encountered. A psycho ward! Does the owner even know what is happening at his place of business? I will be contacting every appropriate official to have these slime-balls investigated!

Pros: None

Cons: Everyone!

.

The manager there Sarah Nelson is really a brick an arogant son of........ She has the power to threaten you any time she pleases. She hung up on people before they finish speaking what a nasty personality. I just can not find bad words to discribe her.. I hope I do not have to speak to her.. because she will hear more than she could bargain..

0
★☆☆☆☆

The manager there Sarah Nelson is really a brick an arogant son of........ She has the power to threaten you any time she pleases. She hung up on people before they finish speaking what a nasty personality. I just can not find bad words to discribe her.. I hope I do not have to speak to her.. because she will hear more than she could bargain..

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Rude and nasty, what else is there to say. Oh yes, this was a mistake with insurance that they will not clear up. Bad for your business.

0
★☆☆☆☆

Rude and nasty, what else is there to say. Oh yes, this was a mistake with insurance that they will not clear up. Bad for your business.

Pros: None

Cons: Rude

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They are very rude and impolite. They just call, talk, harsh and hang up. They request money right away or threaten you with your credit score.

0
★☆☆☆☆

They are very rude and impolite. They just call, talk, harsh and hang up. They request money right away or threaten you with your credit score.

Pros: Nothing

Cons: Everything

.

They were rude and not helpful in giving me vital information when I needed it, as it pertained to my being able to make an appointment with my dentist office (who put me in collections for an unpaid balance). The rep asked if I wanted to speak to the manager to clarify some things, and after putting me on hold for 7 minutes (in hopes that I would hang up), the manager started yelling that I should shut my mouth and listen, and " I wouldn't have to deal with any of this if I paid my bill in the first place". I told her that she does not honestly think that she can get away with saying that to people, and she told me "we are not customer service". Of course no one would "recommend" a collection agency, but if you happen to have an unfortunate circumstance (my husband was lost his job) that puts you at the mercy of the debt collectors, beware of this one. They are no better than street thugs. They are rude and clearly feel that they can make snap judgements about the people whose accounts that are placed in their agency.

0
★☆☆☆☆

They were rude and not helpful in giving me vital information when I needed it, as it pertained to my being able to make an appointment with my dentist office (who put me in collections for an unpaid balance). The rep asked if I wanted to speak to the manager to clarify some things, and after putting me on hold for 7 minutes (in hopes that I would hang up), the manager started yelling that I should shut my mouth and listen, and " I wouldn't have to deal with any of this if I paid my bill in the first place". I told her that she does not honestly think that she can get away with saying that to people, and she told me "we are not customer service". Of course no one would "recommend" a collection agency, but if you happen to have an unfortunate circumstance (my husband was lost his job) that puts you at the mercy of the debt collectors, beware of this one. They are no better than street thugs. They are rude and clearly feel that they can make snap judgements about the people whose accounts that are placed in their agency.

Pros: none

Cons: abusive behavior and language

 

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