Auto West Dodge Chrysler Jeep

★☆☆☆☆
  • 230 Automall Dr

    Roseville, CA 95661

    Map & Directions
  • 916-781-8100

Automotive

Automotive
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I went to Autowest looking for a truck. They tried to convince me that in this economy it was normal practice for dealers to ADD $5,000 on top of the sticker price... hello, trucks are not selling! I told them what the trucks were being sold for at other dealers and they told me that the trucks must be different! I explained that the other dealers were advertising $11,000 off on EVERY truck. I even told them they could find the dealer advertisement in the newspaper.

They told me they could reach my number match what the other dealers were doing. When they gave me their "new and special price" they took $8,000 off of their $5,000 overinflated price! Either their sales manager did not understand what I said, or lacked English comprehension skills or he was hoping I could not add!

They wanted to appraise my trade as well... they told me my car was worth $4,000 less than low Kelly Blue Book... their offer was $7,000 less than the "No Haggle" dealer just outside the auto mall. When I told them that they said if they could not add markup to the car they could not use real Kelly Blue Book figures! I had to ask them for my keys 4 times before they brought them back to me! As soon as I got my keys I left.

I will not be back there ever!

0
★☆☆☆☆

I went to Autowest looking for a truck. They tried to convince me that in this economy it was normal practice for dealers to ADD $5,000 on top of the sticker price... hello, trucks are not selling! I told them what the trucks were being sold for at other dealers and they told me that the trucks must be different! I explained that the other dealers were advertising $11,000 off on EVERY truck. I even told them they could find the dealer advertisement in the newspaper.

They told me they could reach my number match what the other dealers were doing. When they gave me their "new and special price" they took $8,000 off of their $5,000 overinflated price! Either their sales manager did not understand what I said, or lacked English comprehension skills or he was hoping I could not add!

They wanted to appraise my trade as well... they told me my car was worth $4,000 less than low Kelly Blue Book... their offer was $7,000 less than the "No Haggle" dealer just outside the auto mall. When I told them that they said if they could not add markup to the car they could not use real Kelly Blue Book figures! I had to ask them for my keys 4 times before they brought them back to me! As soon as I got my keys I left.

I will not be back there ever!

Pros: I got my keys back

Cons: Overpriced, undervaluation of trade.

 

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