Reliant Financial Corp

★★☆☆☆
  • 2575 W Woodland Dr

    Anaheim, CA 92801

    Map & Directions
  • 714-828-5330

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I want to be one of the few on here that actually take responsibility for my actions. Prior to getting a loan from Reliant my credit score was in the toilet. Why? Because I didn't pay my bills on time. Since then I have grown up and become a positive member of society. I've read a bunch of complaints on here and find it interesting that none of the writers (including the so called professionals) take personal accountability for their poor credit. We need to remember that this company loans money to irresponsible people. When you pay them on time you are fixing what you have already ruined, your credit. Most of the writers admit they still cannot get their payment in on time. Here is the solution. 1. Don't buy things you cannot afford. 2. Your problems (including financial) are not valid reasons to expect others, including Reliant to wait on the money you owe them. 3. Take your business elsewhere. Although I doubt you can if you're still paying your bills late. I've had my loan for almost 2 years now and have never ever been called by Reliant. I'm sure it's because I make my payment on time. About a year ago I lost my job but I didn't feel the need to call my creditors to whine about it. I spent my time on the internet searching for a job as opposed to complaining on a public message boards. Get a life! And for the so called teacher's posting, take an English course. You have no business teaching our children based on your writing skills.

2
★★★★☆

I want to be one of the few on here that actually take responsibility for my actions. Prior to getting a loan from Reliant my credit score was in the toilet. Why? Because I didn't pay my bills on time. Since then I have grown up and become a positive member of society. I've read a bunch of complaints on here and find it interesting that none of the writers (including the so called professionals) take personal accountability for their poor credit. We need to remember that this company loans money to irresponsible people. When you pay them on time you are fixing what you have already ruined, your credit. Most of the writers admit they still cannot get their payment in on time. Here is the solution. 1. Don't buy things you cannot afford. 2. Your problems (including financial) are not valid reasons to expect others, including Reliant to wait on the money you owe them. 3. Take your business elsewhere. Although I doubt you can if you're still paying your bills late. I've had my loan for almost 2 years now and have never ever been called by Reliant. I'm sure it's because I make my payment on time. About a year ago I lost my job but I didn't feel the need to call my creditors to whine about it. I spent my time on the internet searching for a job as opposed to complaining on a public message boards. Get a life! And for the so called teacher's posting, take an English course. You have no business teaching our children based on your writing skills.

Pros: Thank you for giving me a chance.

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I read bad reviews online regarding this financial corp but believed the customers who wrote the reviews to be angry customers with payment problems who were taking out their frustrations. WRONG. In January of 2010, I wrote my usual check but mistakenly wrote Jan 2009 instead. The company could not cash it and I immediately sent another check and apologized profusely when made aware of the situation. Then the calls started because I was late in my payment and the people were rude even though I took care of the problem the same day it was brought to my attention. One rep, Juan, even went so far as to say he did not believe that I had sent the check. I asked him to check with accounting because return receipt said that it had been received and signed for. Eventually he did and guess what, they found the check...but no apology and he started in about next month's payment when it was not even due for 19 more days. All bookkeepers/accountants know that sometimes a problem just needs to be researched and it is solved, but nastiness just makes life unpleasant. Whether my mistake or their's, I wanted to just work things out, but I really think that Juan has some real anger issues. When I called to complain about Juan's behavior, the customer service supervisor Geeta (I am not sure that is how I should spell it) would not take my call and I was referred to another account representative who said, "This call is not about how you are feeling, I am not your friend, this call is about your payment being 12 days late". Since I was the one who originated the call...silly me...I thought I got to say what the call was about.
In the past, whenever I have had a problem with a person or with a company, I take that problem to the person/company first so that we may resolve it and continue to do business instead of badmouthing them and not giving them a chance to resolve the issue. This time, though, I wish to warn other consumers....buyer beware...not only is the customer not king, but is considered to be criminal, even if proven otherwise.
PS - I would have given this company no stars, but it would not take a review without some type of rating.

0
★☆☆☆☆

I read bad reviews online regarding this financial corp but believed the customers who wrote the reviews to be angry customers with payment problems who were taking out their frustrations. WRONG. In January of 2010, I wrote my usual check but mistakenly wrote Jan 2009 instead. The company could not cash it and I immediately sent another check and apologized profusely when made aware of the situation. Then the calls started because I was late in my payment and the people were rude even though I took care of the problem the same day it was brought to my attention. One rep, Juan, even went so far as to say he did not believe that I had sent the check. I asked him to check with accounting because return receipt said that it had been received and signed for. Eventually he did and guess what, they found the check...but no apology and he started in about next month's payment when it was not even due for 19 more days. All bookkeepers/accountants know that sometimes a problem just needs to be researched and it is solved, but nastiness just makes life unpleasant. Whether my mistake or their's, I wanted to just work things out, but I really think that Juan has some real anger issues. When I called to complain about Juan's behavior, the customer service supervisor Geeta (I am not sure that is how I should spell it) would not take my call and I was referred to another account representative who said, "This call is not about how you are feeling, I am not your friend, this call is about your payment being 12 days late". Since I was the one who originated the call...silly me...I thought I got to say what the call was about.
In the past, whenever I have had a problem with a person or with a company, I take that problem to the person/company first so that we may resolve it and continue to do business instead of badmouthing them and not giving them a chance to resolve the issue. This time, though, I wish to warn other consumers....buyer beware...not only is the customer not king, but is considered to be criminal, even if proven otherwise.
PS - I would have given this company no stars, but it would not take a review without some type of rating.

Pros: Can't think of any

Cons: Inconsistency in company policy

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i have been a customer for 6 months now and i have never been late. my due date was last thursday and they called me friday harrasing me and treating me like i was a criminal. Dont be afraid with these people treat them like they treat you.. Lucky for me i can stand up for myself and i dont let anyone talk down to me. I dont know how a company can treat people like the way they do... i just hope one day they get shut down. These worthless people working there should all get fired. We should start calling them and cussing them out for no reason to see how they feel... We should all call every single day and harrass them and belittle them like they do us.

0
★☆☆☆☆

i have been a customer for 6 months now and i have never been late. my due date was last thursday and they called me friday harrasing me and treating me like i was a criminal. Dont be afraid with these people treat them like they treat you.. Lucky for me i can stand up for myself and i dont let anyone talk down to me. I dont know how a company can treat people like the way they do... i just hope one day they get shut down. These worthless people working there should all get fired. We should start calling them and cussing them out for no reason to see how they feel... We should all call every single day and harrass them and belittle them like they do us.

Pros: none

Cons: rude worthless people

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We have NEVER been late with a payment and when we fell behind 10 DAYS due to being laid off - These People would not accept any payment arrangements- They called and Harrassed our neighbors, Friends and Family...They told me that they didn't have time to BABYSIT my Husband!!? WTF!?
I am tempted to give them back the POS car we financed just to start over with a different finance Company!
I have never been treated so rudely in all my life ...where do these LOW END "proffessionals" Come from!?

0
★☆☆☆☆

We have NEVER been late with a payment and when we fell behind 10 DAYS due to being laid off - These People would not accept any payment arrangements- They called and Harrassed our neighbors, Friends and Family...They told me that they didn't have time to BABYSIT my Husband!!? WTF!?
I am tempted to give them back the POS car we financed just to start over with a different finance Company!
I have never been treated so rudely in all my life ...where do these LOW END "proffessionals" Come from!?

Pros: Nothing good about this company- BEWARE!!

Cons: Lack of training- Unskilled People

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The lady apparently in charge of my account is Julie....Im a little bit late I had lost my job and gotten a bit behind...I have talked to them several times explaining the situation and when I would be able to pay. She called me one night on HER cell phone being rude as usual. I asked her to not talk to me like a child, she then told me "then quit acting like one" I told her she can't talk to me like that and she said "I can talk to you however the f--- I want to". My dad called to complain about her and they hung up on him. These people are unbelieveable. Worst customer service, worst attitudes ever. Im sorry if their lives are just so miserable that they have to take it out on customers. I would never reccomend them to my worst enemy!!!! The only reason I gave them one star is because I had to to publish this >=(

0
★☆☆☆☆

The lady apparently in charge of my account is Julie....Im a little bit late I had lost my job and gotten a bit behind...I have talked to them several times explaining the situation and when I would be able to pay. She called me one night on HER cell phone being rude as usual. I asked her to not talk to me like a child, she then told me "then quit acting like one" I told her she can't talk to me like that and she said "I can talk to you however the f--- I want to". My dad called to complain about her and they hung up on him. These people are unbelieveable. Worst customer service, worst attitudes ever. Im sorry if their lives are just so miserable that they have to take it out on customers. I would never reccomend them to my worst enemy!!!! The only reason I gave them one star is because I had to to publish this >=(

.

DO NOT USE THESE PEOPLE FOR ANYTHING, YOU WILL REGRET IT!
Last year I purchased a $4500 dirt bike and got a loan from them for $3500.I had several months of on time and payments and good payment history. Last month I was a few days late and started receiving harassing phone calls demanding how I make my payment to them, western union, big charge, etc. Lately I have not been receiving bills or statements from them, calling them toay they told me they will not give me their address to send them their payment, Breach of Contract!? Convenience for me is to mail from home just as I do any other bills! DO NOT USE THESE PEOPLE! HORRIBLE, RUDE,

0
★☆☆☆☆

DO NOT USE THESE PEOPLE FOR ANYTHING, YOU WILL REGRET IT!
Last year I purchased a $4500 dirt bike and got a loan from them for $3500.I had several months of on time and payments and good payment history. Last month I was a few days late and started receiving harassing phone calls demanding how I make my payment to them, western union, big charge, etc. Lately I have not been receiving bills or statements from them, calling them toay they told me they will not give me their address to send them their payment, Breach of Contract!? Convenience for me is to mail from home just as I do any other bills! DO NOT USE THESE PEOPLE! HORRIBLE, RUDE,

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purchased a vehicle using this financing company in 2004. I had just graduated from high school and was starting college and the vehicle I had at the time was on its last limb. I desperately needed a vehicle and had a really hard time getting approved since I had just turned 18 and had no credit. Reliant approved me and at first I was so happy. Even though I had a 28% interest rate! I was young and had a newer car that I could depend on. I always made my payments on time which were at times hard to do with a $300.00 payment and going to school full time. I fell into a rough patch twice though and this company was horrible. The first time I had issues paying my payment was when my mom needed help due to a marital situation. I let the company know that the payment would have to be two weeks late and asked if there was anything that could be done. The first person that I talked to was extremely rude and said that what we could do is have them come and pick up the car. I was a little confused with the way that they were acting because I had never delt with a company like this. When I got on the phone with about the 3rd person I was given the option to pay a $100.00 something fee to let the $300.00 dollar payment just get extended onto the loan. The second time I had problems is when my sister because terminally ill. They called me after the day the payment was due demanding that I send them the money. I explained the situation that I was experiencing. They were completely un-sympathetic and made no attempt to work with me. My family from out of state was pulling in the driveway to be there for the tragic time. I was crying on the phone explaining that there is really just nothing that I can do right now. I explained that my family is going threw a really hard time and I would have to wait to send the payment 2 weeks from then since that is when I got paid. They said that I better go and borrow the money from someone then because they were coming to get the car.

0
★☆☆☆☆

purchased a vehicle using this financing company in 2004. I had just graduated from high school and was starting college and the vehicle I had at the time was on its last limb. I desperately needed a vehicle and had a really hard time getting approved since I had just turned 18 and had no credit. Reliant approved me and at first I was so happy. Even though I had a 28% interest rate! I was young and had a newer car that I could depend on. I always made my payments on time which were at times hard to do with a $300.00 payment and going to school full time. I fell into a rough patch twice though and this company was horrible. The first time I had issues paying my payment was when my mom needed help due to a marital situation. I let the company know that the payment would have to be two weeks late and asked if there was anything that could be done. The first person that I talked to was extremely rude and said that what we could do is have them come and pick up the car. I was a little confused with the way that they were acting because I had never delt with a company like this. When I got on the phone with about the 3rd person I was given the option to pay a $100.00 something fee to let the $300.00 dollar payment just get extended onto the loan. The second time I had problems is when my sister because terminally ill. They called me after the day the payment was due demanding that I send them the money. I explained the situation that I was experiencing. They were completely un-sympathetic and made no attempt to work with me. My family from out of state was pulling in the driveway to be there for the tragic time. I was crying on the phone explaining that there is really just nothing that I can do right now. I explained that my family is going threw a really hard time and I would have to wait to send the payment 2 weeks from then since that is when I got paid. They said that I better go and borrow the money from someone then because they were coming to get the car.

Pros: NONE!

Cons: Horrible, heartless, un-ethical, condescending, un-educated Staff and company

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I had bad credit and needed to buy a car. I found that the only company that would finance me was Reliant Financial. I paid several payments on time. When I could not make a payment one month, I called them to let them know. They were actually very helpful and offered to give me an extension so I could get to the next month without them taking my car. I guess if you pay your bills on time and let them know when you can't, they are a pretty decent company. Let's face it, if you owe someone money, don't pay them and don't call them, what are they supposed to do? Smile and say, "oh, you can drive that car for free". Not in this country!

2
★★★★☆

I had bad credit and needed to buy a car. I found that the only company that would finance me was Reliant Financial. I paid several payments on time. When I could not make a payment one month, I called them to let them know. They were actually very helpful and offered to give me an extension so I could get to the next month without them taking my car. I guess if you pay your bills on time and let them know when you can't, they are a pretty decent company. Let's face it, if you owe someone money, don't pay them and don't call them, what are they supposed to do? Smile and say, "oh, you can drive that car for free". Not in this country!

Pros: Gave me a loan when no one else would

Cons: high rates

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This place IS the worst. I agree with the other guy. These guys called me to see when i was going to make a payment and I was about 30 days past due. I informed them that I had some difficulties paying my bill due to some legal problems and this rep named Cecilia told me "Well, you're about to have MORE legal problems if we don't get this payment...". She basically threatened me and called irresponsible. So I hung up on her and spoke to her boss, Victor, who happens to be the ONLY professional that works for this company. I still didn't pay them yet, but when I do, I'm taking my business to another company. if you read this in time, DO NOT DO BUSINESS WITH THIS COMPANY. They threatened to garnish my wages and refused to set up payment arrangements or accept partial payments. THis company needs to learn how to provide customer service.

0
★☆☆☆☆

This place IS the worst. I agree with the other guy. These guys called me to see when i was going to make a payment and I was about 30 days past due. I informed them that I had some difficulties paying my bill due to some legal problems and this rep named Cecilia told me "Well, you're about to have MORE legal problems if we don't get this payment...". She basically threatened me and called irresponsible. So I hung up on her and spoke to her boss, Victor, who happens to be the ONLY professional that works for this company. I still didn't pay them yet, but when I do, I'm taking my business to another company. if you read this in time, DO NOT DO BUSINESS WITH THIS COMPANY. They threatened to garnish my wages and refused to set up payment arrangements or accept partial payments. THis company needs to learn how to provide customer service.

Pros: Thumbs down

Cons: Everything - And that rep Cecilia is a smartass

 

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