macVolks Inc.

★★☆☆☆
  • 1381 Franquette Ave D7

    Concord, CA 94520

    Cross street: Willow Pass Road

    Map & Directions
  • 925-726-3400

2.0 1
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Okay service, bizarrely rude technicians. We used them 3 or 4 times for relatively expensive jobs. Three time they fixed the problem; one time they made the problem worse, lost some data, and had to come back to correct the problem. The reason we stopped using them though was the weirdly awful social skills of the housecall technicians. These guys *really* don't know how to use actual words to communicate... and they don't want you to use them either. One of the technicians, Todd Corleto, was so freakily rude when he made a housecall that we just decided it wasn't worth the trouble and expense to use these guys anymore. My advice: it's easy to find a less costly, equally convenient repair service with a much more professional staff. So find one.

1
★★☆☆☆

Okay service, bizarrely rude technicians. We used them 3 or 4 times for relatively expensive jobs. Three time they fixed the problem; one time they made the problem worse, lost some data, and had to come back to correct the problem. The reason we stopped using them though was the weirdly awful social skills of the housecall technicians. These guys *really* don't know how to use actual words to communicate... and they don't want you to use them either. One of the technicians, Todd Corleto, was so freakily rude when he made a housecall that we just decided it wasn't worth the trouble and expense to use these guys anymore. My advice: it's easy to find a less costly, equally convenient repair service with a much more professional staff. So find one.

Pros: House calls

Cons: Bizarrely rude technicians, expensive

 

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