Bertrand's Music

★★★★☆
  • 13179 Black Mountain Rd Ste 5

    San Diego, CA 92129

    Cross street: Von's Center. Black Mountain & Ted Williams

    Map & Directions
  • 858-780-1812

About Bertrand's Music

Hours
Hours of Operation 13179-5 Black Mountain Rd. Monday thru Friday: 10 - 7 San Diego ; CA 92129 Saturday: 10 - 5 (888) 780-1812 Sunday: 12 - 4

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Frequent customer of this store. Nice people. If they don't have it they order it in for you. Son got free music lessons for band over the summer with our trumpet rental.

2
★★★★★

Frequent customer of this store. Nice people. If they don't have it they order it in for you. Son got free music lessons for band over the summer with our trumpet rental.

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They were recommended by our kids music instructor. We rented a saxophone from them for the school year. We returned it July 2009 but they've been charging us every month since for it . Since we have our credit cards set up on autopay, we didn't even realize until a whole year later! Shame on us. \r\nWhen I called them up, they told me they have no records of us returning it. I asked to speak to the owner but they gave me the runaround and only let me speak to a manager there. \r\nI thought I was losing my mind and called my son who is on vacation in Virginia to ask him where the saxaphone was. He was completely baffled by my question and said we returned it last summer to the store - don't you remember?! And added... what's wrong with you! You yelled at dad and I for returning it a month late. I went back and forth with Betrands and to add insult to injury, not only would they not refund any of the monthly fees, they also wanted to charge me another $300.00! Not sure what to do at this point but needless to say, we are very unhappy with Betrand!

0
★☆☆☆☆

They were recommended by our kids music instructor. We rented a saxophone from them for the school year. We returned it July 2009 but they've been charging us every month since for it . Since we have our credit cards set up on autopay, we didn't even realize until a whole year later! Shame on us. \r\nWhen I called them up, they told me they have no records of us returning it. I asked to speak to the owner but they gave me the runaround and only let me speak to a manager there. \r\nI thought I was losing my mind and called my son who is on vacation in Virginia to ask him where the saxaphone was. He was completely baffled by my question and said we returned it last summer to the store - don't you remember?! And added... what's wrong with you! You yelled at dad and I for returning it a month late. I went back and forth with Betrands and to add insult to injury, not only would they not refund any of the monthly fees, they also wanted to charge me another $300.00! Not sure what to do at this point but needless to say, we are very unhappy with Betrand!

.

Bertrands is a great local music store. You can find lessons from pros and students here. You can buy or rent almost any instrument and if you cant, they will cater to you and help you with whatever you need. They carry tons of music from beginner to advanced, from classical to pop culture

5
★★★★★

Bertrands is a great local music store. You can find lessons from pros and students here. You can buy or rent almost any instrument and if you cant, they will cater to you and help you with whatever you need. They carry tons of music from beginner to advanced, from classical to pop culture

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