Glendale Dodge

★★★☆☆

Automotive

Automotive
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I buy a used car there, i drove it 3 days and big problem. I bring the car back and they said that there is a transmission problem. They can fix it but I should pay $1400 (according to my insurance 50/50). I even didn't have the time to bring the car to the manufacturer to make a total check out of the car. I think they sold me a Lemon car.

1
★☆☆☆☆

I buy a used car there, i drove it 3 days and big problem. I bring the car back and they said that there is a transmission problem. They can fix it but I should pay $1400 (according to my insurance 50/50). I even didn't have the time to bring the car to the manufacturer to make a total check out of the car. I think they sold me a Lemon car.

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.

I buy a used car there, i drove it 3 days and big problem. I bring the car back and they said that there is a transmission problem. They can fix it but I should pay $1400 (according to my insurance 50/50). I even didn't have the time to

3
★★★★★

I buy a used car there, i drove it 3 days and big problem. I bring the car back and they said that there is a transmission problem. They can fix it but I should pay $1400 (according to my insurance 50/50). I even didn't have the time to

.

This is the only place I will buy my cars from. I recently purchased a new Caravan from a salesman named Ron. Though I didn't have my heart set on a minivan, my wife and two sons got the dvd player and the safety they were looking for. What led me to comment was the fact that I was able to walk in and drive out with a vehicle without any hassles whatsoever. They had the van in stock, plus I was able to negotiate a fair deal in about 15 minutes. They delivered on everything they promised, and we were able to operate all the gadgets on the van by the time we left. Definitely a five star experience!
I'm going back in July to get the '11 SRT8 Challenger, thanks again to Ron and Pablo and everyone at Glendale Dodge!

5
★★★★★

This is the only place I will buy my cars from. I recently purchased a new Caravan from a salesman named Ron. Though I didn't have my heart set on a minivan, my wife and two sons got the dvd player and the safety they were looking for. What led me to comment was the fact that I was able to walk in and drive out with a vehicle without any hassles whatsoever. They had the van in stock, plus I was able to negotiate a fair deal in about 15 minutes. They delivered on everything they promised, and we were able to operate all the gadgets on the van by the time we left. Definitely a five star experience!
I'm going back in July to get the '11 SRT8 Challenger, thanks again to Ron and Pablo and everyone at Glendale Dodge!

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.

They never took care of my issues (mostly legal paper). They just want to sale their vehicules, don't care about their customer. It's been 6 months now, and I still don't have my paper for my car.

It's now illegal for me to drive my own

3
★★★★★

They never took care of my issues (mostly legal paper). They just want to sale their vehicules, don't care about their customer. It's been 6 months now, and I still don't have my paper for my car.

It's now illegal for me to drive my own

.

I started bringing my car to Glendale Dodge last year when Chrysler dropped all the other dealerships in the area. Why Chrysler decided to keep this one is a total mystery to me, because the service center at Glendale Dodge has done nothing but consistently try to rip me off.

My first encounter with Glendale Dodge came last year when my car wouldn't start. I had a new battery and the way the car had reacted before it died made me think the problem was the starter, so I brought it in for service. I was told that the battery was dead and that I also had bad battery cables that were not covered under warranty. They said it would cost me $700 for the new cables and labor.

I had a new battery that was still under warranty at Pep Boys so I told them I would take the car there to get the new battery and then come back for the cables. While at Pep Boys I asked them to check the battery cables. They said the cables were fine and that all I needed was new connectors. Pep Boys gave me a new battery for free (because of the warranty) and charged me only $20 for the new connectors.

That was over 9 months ago and I have not had any problems starting the car since. So either Glendale Dodge is completely incompetent or they flat out lied about the battery cables. Either way, had I listened to them I would have been out $700 instead of $20.

Now, last weekend my check engine light came on. I took the car in on Wednesday to get it looked at and I informed them that I had a reoccurring problem with the #1 cylinder. That problem has always been covered under warranty. Glendale Dodge however tells me that the problem is a cracked spark plug that just coincidently is in the #1 cylinder. Gee, isn't that convenient?!?! Instead of honoring they warranty and fixing the vehicle for free they tell me the spark plug is not covered under the warranty and that I need a $300 tune up to fix the problem. I say no thanks and decided that I would take the car elsewhere for a tune-up.

But wait, last night when I am driving home from work the check engine light goes off and the car is running fine. So either a cracked spark plug can mysteriously fix itself or Glendale Dodge was once again lying through their teeth and trying to scam me out of more money.

My car is still under warranty. With all the other Dodge/Chrysler dealerships in the area closed down or forced to go independent I have no choice but to bring my car here or go to Canoga Park (quite the trek). So I'm stuck with these scam artists, but you don't have to be. If your car is not under warranty do not bring your car here under any circumstances! If your car is under warranty and they tell you that you need repairs that are not under warranty GET A SECOND OPINION!! Don't ever believe anything that they say...EVER!!

Okay, I'm done now and I am off to file a complaint with the Better Business Bureau.

0
★☆☆☆☆

I started bringing my car to Glendale Dodge last year when Chrysler dropped all the other dealerships in the area. Why Chrysler decided to keep this one is a total mystery to me, because the service center at Glendale Dodge has done nothing but consistently try to rip me off.

My first encounter with Glendale Dodge came last year when my car wouldn't start. I had a new battery and the way the car had reacted before it died made me think the problem was the starter, so I brought it in for service. I was told that the battery was dead and that I also had bad battery cables that were not covered under warranty. They said it would cost me $700 for the new cables and labor.

I had a new battery that was still under warranty at Pep Boys so I told them I would take the car there to get the new battery and then come back for the cables. While at Pep Boys I asked them to check the battery cables. They said the cables were fine and that all I needed was new connectors. Pep Boys gave me a new battery for free (because of the warranty) and charged me only $20 for the new connectors.

That was over 9 months ago and I have not had any problems starting the car since. So either Glendale Dodge is completely incompetent or they flat out lied about the battery cables. Either way, had I listened to them I would have been out $700 instead of $20.

Now, last weekend my check engine light came on. I took the car in on Wednesday to get it looked at and I informed them that I had a reoccurring problem with the #1 cylinder. That problem has always been covered under warranty. Glendale Dodge however tells me that the problem is a cracked spark plug that just coincidently is in the #1 cylinder. Gee, isn't that convenient?!?! Instead of honoring they warranty and fixing the vehicle for free they tell me the spark plug is not covered under the warranty and that I need a $300 tune up to fix the problem. I say no thanks and decided that I would take the car elsewhere for a tune-up.

But wait, last night when I am driving home from work the check engine light goes off and the car is running fine. So either a cracked spark plug can mysteriously fix itself or Glendale Dodge was once again lying through their teeth and trying to scam me out of more money.

My car is still under warranty. With all the other Dodge/Chrysler dealerships in the area closed down or forced to go independent I have no choice but to bring my car here or go to Canoga Park (quite the trek). So I'm stuck with these scam artists, but you don't have to be. If your car is not under warranty do not bring your car here under any circumstances! If your car is under warranty and they tell you that you need repairs that are not under warranty GET A SECOND OPINION!! Don't ever believe anything that they say...EVER!!

Okay, I'm done now and I am off to file a complaint with the Better Business Bureau.

Pros: None

Cons: They are crooks!

.

I started bringing my car to Glendale Dodge last year when Chrysler dropped all the other dealerships in the area. Why Chrysler decided to keep this one is a total mystery to me, because the service center at Glendale Dodge has done nothing but consistently try to rip me off.

My first encounter with Glendale Dodge came last year when my car wouldn't start. I had a new battery and the way the car had reacted before it died made me think the problem was the starter, so I brought it in for service. I was told that the battery was dead and that I also had bad battery cables that were not covered under warranty. They said it would cost me $700 for the new cables and labor.

I had a new battery that was still under warranty at Pep Boys so I told them I would take the car there to get the new battery and then come back for the cables. While at Pep Boys I asked them to check the battery cables. They said the cables were fine and that all I needed was new connectors. Pep Boys gave me a new battery for free (because of the warranty) and charged me only $20 for the new connectors.

That was over 9 months ago and I have not had any problems starting the car since. So either Glendale Dodge is completely incompetent or they flat out lied about the battery cables. Either way, had I listened to them I would have been out $700 instead of $20.

Now, last weekend my check engine light came on. I took the car in on Wednesday to get it looked at and I informed them that I had a reoccurring problem with the #1 cylinder. That problem has always been covered under warranty. Glendale Dodge however tells me that the problem is a cracked spark plug that just coincidently is in the #1 cylinder. Gee, isn't that convenient?!?! Instead of honoring they warranty and fixing the vehicle for free they tell me the spark plug is not covered under the warranty and that I need a $300 tune up to fix the problem. I say no thanks and decided that I would take the car elsewhere for a tune-up.

But wait, last night when I am driving home from work the check engine light goes off and the car is running fine. So either a cracked spark plug can mysteriously fix itself or Glendale Dodge was once again lying through their teeth and trying to scam me out of more money.

My car is still under warranty. With all the other Dodge/Chrysler dealerships in the area closed down or forced to go independent I have no choice but to bring my car here or go to Canoga Park (quite the trek). So I'm stuck with these scam artists, but you don't have to be. If your car is not under warranty do not bring your car here under any circumstances! If your car is under warranty and they tell you that you need repairs that are not under warranty GET A SECOND OPINION!! Don't ever believe anything that they say...EVER!!

Okay, I'm done now and I am off to file a complaint with the Better Business Bureau.

0
★☆☆☆☆

I started bringing my car to Glendale Dodge last year when Chrysler dropped all the other dealerships in the area. Why Chrysler decided to keep this one is a total mystery to me, because the service center at Glendale Dodge has done nothing but consistently try to rip me off.

My first encounter with Glendale Dodge came last year when my car wouldn't start. I had a new battery and the way the car had reacted before it died made me think the problem was the starter, so I brought it in for service. I was told that the battery was dead and that I also had bad battery cables that were not covered under warranty. They said it would cost me $700 for the new cables and labor.

I had a new battery that was still under warranty at Pep Boys so I told them I would take the car there to get the new battery and then come back for the cables. While at Pep Boys I asked them to check the battery cables. They said the cables were fine and that all I needed was new connectors. Pep Boys gave me a new battery for free (because of the warranty) and charged me only $20 for the new connectors.

That was over 9 months ago and I have not had any problems starting the car since. So either Glendale Dodge is completely incompetent or they flat out lied about the battery cables. Either way, had I listened to them I would have been out $700 instead of $20.

Now, last weekend my check engine light came on. I took the car in on Wednesday to get it looked at and I informed them that I had a reoccurring problem with the #1 cylinder. That problem has always been covered under warranty. Glendale Dodge however tells me that the problem is a cracked spark plug that just coincidently is in the #1 cylinder. Gee, isn't that convenient?!?! Instead of honoring they warranty and fixing the vehicle for free they tell me the spark plug is not covered under the warranty and that I need a $300 tune up to fix the problem. I say no thanks and decided that I would take the car elsewhere for a tune-up.

But wait, last night when I am driving home from work the check engine light goes off and the car is running fine. So either a cracked spark plug can mysteriously fix itself or Glendale Dodge was once again lying through their teeth and trying to scam me out of more money.

My car is still under warranty. With all the other Dodge/Chrysler dealerships in the area closed down or forced to go independent I have no choice but to bring my car here or go to Canoga Park (quite the trek). So I'm stuck with these scam artists, but you don't have to be. If your car is not under warranty do not bring your car here under any circumstances! If your car is under warranty and they tell you that you need repairs that are not under warranty GET A SECOND OPINION!! Don't ever believe anything that they say...EVER!!

Okay, I'm done now and I am off to file a complaint with the Better Business Bureau.

Pros: none

Cons: they are crooks

 

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