Skylite TV

★★☆☆☆
  • 310 S Milpitas Blvd

    Milpitas, CA 95035

    Map & Directions
  • 408-934-0215

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.

Skylight services and Commitment to Customer cannot be TRUSTED.

My Personnel Experience ,

Dish Network Service Started : Nov 2008
Today is March 04 2010 : Till date I haven't received the Coupon/Check for $50 from Skylight TV.
Deal with Skylight : $50 coupon for the local Grocery Store.

I was told by skylight customer service agent during the dish network service registration that i will get a $50 coupon once i complete 60 days of service . This was back in Nov 2008. Till Date ( March 04 2010 ) , I haven't received the coupon .

After numerous follow up's , Skylight told me that it should take 3/4 weeks to process the check/coupon . That 3/4 weeks turned out to be more than a year .

On March 04 2010 , I wrote an final email to Skylight customer service In response , they are telling me now (after 1 year) that Skylight is not responsible for the coupon. I should get the coupon from the local grocery store. Why should a local grocery store be responsible for the coupon when the service is signed up with Skylight.

Why the turnaround after 1 year ??????

In my opinion 1 year is too long to keep a customer waiting .

Now it is not about $50. It is about the commitment given to Customer .

1
★☆☆☆☆

Skylight services and Commitment to Customer cannot be TRUSTED.

My Personnel Experience ,

Dish Network Service Started : Nov 2008
Today is March 04 2010 : Till date I haven't received the Coupon/Check for $50 from Skylight TV.
Deal with Skylight : $50 coupon for the local Grocery Store.

I was told by skylight customer service agent during the dish network service registration that i will get a $50 coupon once i complete 60 days of service . This was back in Nov 2008. Till Date ( March 04 2010 ) , I haven't received the coupon .

After numerous follow up's , Skylight told me that it should take 3/4 weeks to process the check/coupon . That 3/4 weeks turned out to be more than a year .

On March 04 2010 , I wrote an final email to Skylight customer service In response , they are telling me now (after 1 year) that Skylight is not responsible for the coupon. I should get the coupon from the local grocery store. Why should a local grocery store be responsible for the coupon when the service is signed up with Skylight.

Why the turnaround after 1 year ??????

In my opinion 1 year is too long to keep a customer waiting .

Now it is not about $50. It is about the commitment given to Customer .

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.

Skylight services and Commitment to Customer cannot be TRUSTED.

My Personnel Experience ,

Dish Network Service Started : Nov 2008
Today is March 04 2010 : Till date I haven't received the Coupon/Check for $50 from Skylight TV.
Deal with Skylight : $50 coupon for the local Grocery Store.

I was told by skylight customer service agent during the dish network service registration that i will get a $50 coupon once i complete 60 days of service . This was back in Nov 2008. Till Date ( March 04 2010 ) , I haven't received the coupon .

After numerous follow up's , Skylight told me that it should take 3/4 weeks to process the check/coupon . That 3/4 weeks turned out to be more than a year .

On March 04 2010 , I wrote an final email to Skylight customer service In response , they are telling me now (after 1 year) that Skylight is not responsible for the coupon. I should get the coupon from the local grocery store. Why should a local grocery store be responsible for the coupon when the service is signed up with Skylight.

Why the turnaround after 1 year ??????

In my opinion 1 year is too long to keep a customer waiting .

Now it is not about $50. It is about the commitment given to Customer .

0
★☆☆☆☆

Skylight services and Commitment to Customer cannot be TRUSTED.

My Personnel Experience ,

Dish Network Service Started : Nov 2008
Today is March 04 2010 : Till date I haven't received the Coupon/Check for $50 from Skylight TV.
Deal with Skylight : $50 coupon for the local Grocery Store.

I was told by skylight customer service agent during the dish network service registration that i will get a $50 coupon once i complete 60 days of service . This was back in Nov 2008. Till Date ( March 04 2010 ) , I haven't received the coupon .

After numerous follow up's , Skylight told me that it should take 3/4 weeks to process the check/coupon . That 3/4 weeks turned out to be more than a year .

On March 04 2010 , I wrote an final email to Skylight customer service In response , they are telling me now (after 1 year) that Skylight is not responsible for the coupon. I should get the coupon from the local grocery store. Why should a local grocery store be responsible for the coupon when the service is signed up with Skylight.

Why the turnaround after 1 year ??????

In my opinion 1 year is too long to keep a customer waiting .

Now it is not about $50. It is about the commitment given to Customer .

.

the owner idrees munir is horrible,he yells likea maniac,bad attitude,worst xperience working for them

0
★☆☆☆☆

the owner idrees munir is horrible,he yells likea maniac,bad attitude,worst xperience working for them

.

We bought a satellite system from Skylite Communications. The process was extremely smooth. very competent staff, friendly installer & professional service made it all easy. we are enjoying the service from DirecTV very much

2
★★★★★

We bought a satellite system from Skylite Communications. The process was extremely smooth. very competent staff, friendly installer & professional service made it all easy. we are enjoying the service from DirecTV very much

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0
★☆☆☆☆

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this is a horrible business i wish i never worked there i can't believe the owner is still in business the company is a total fraud and the owner is very shady

0
★☆☆☆☆

this is a horrible business i wish i never worked there i can't believe the owner is still in business the company is a total fraud and the owner is very shady

Pros: Wholesale pricing fast service

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