Oso Grande Knife & Tool Co

★★★★☆
  • 101 State Pl Ste E

    Escondido, CA 92029

    Map & Directions
  • 760-742-0385

About Oso Grande Knife & Tool Co

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
More choices in Escondido:
Resultset_next

Krueger Realty

27739 Mountain Meadow Rd Escondido, CA

Resultset_next

Melrose Ranch

24596 Crown Hill Ln Escondido, CA

3.5 2
Hi! Sign in to let us know how Oso Grande Knife & Tool Co was?
Write a Review
.

I ordered a Cold Steel Espada XL from Oso Grande and wanted to change it to a Large Espada so I called to change my order and was transferred to a rep within seconds. They shipped the product fast and everything was packaged nicely and

3
★★★★★

I ordered a Cold Steel Espada XL from Oso Grande and wanted to change it to a Large Espada so I called to change my order and was transferred to a rep within seconds. They shipped the product fast and everything was packaged nicely and

.

Ordered a nice knife online for a family member for Christmas from these guys. First, they screwed up my order and I had to speak with them several times over the phone to correct it. Next, when the knife came it was broken (it would not open at all). Then, after speaking with them and being directed to speak with the manufacturer I tried to call them back for furter assistance only to find out that they closed early that day... a fact of which they did not enlighten me to when I had spoken with them just minutes before. Finally, I left my name and number and a description of my problem on their voice mail and here it is 3 days later and I am still waiting on a call back.

I'm never making this mistake again, but for now I'm going to have to give a beloved family member an expensive piece of junk knife. Do yourself a favor. Spend a few more bucks if necessary and buy from a real company that actually values customer service.

Thanks Oso Grande!

0
★☆☆☆☆

Ordered a nice knife online for a family member for Christmas from these guys. First, they screwed up my order and I had to speak with them several times over the phone to correct it. Next, when the knife came it was broken (it would not open at all). Then, after speaking with them and being directed to speak with the manufacturer I tried to call them back for furter assistance only to find out that they closed early that day... a fact of which they did not enlighten me to when I had spoken with them just minutes before. Finally, I left my name and number and a description of my problem on their voice mail and here it is 3 days later and I am still waiting on a call back.

I'm never making this mistake again, but for now I'm going to have to give a beloved family member an expensive piece of junk knife. Do yourself a favor. Spend a few more bucks if necessary and buy from a real company that actually values customer service.

Thanks Oso Grande!

 

Wait, you're the expert.

If you've been to or used Oso Grande Knife & Tool Co, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review