Vierra Moore INC

★★☆☆☆
  • 2870 Gateway Oaks Dr # 100

    Sacramento, CA 95833

    Map & Directions
  • 916-925-9000

About Vierra Moore INC

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2.0 8
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It was interesting to me to read the negative reviews about this company. I had to laugh at the repeatedly ignorant remarks made by those who had "been done wrong" by VM. Don't you GET it? They are the MANAGEMENT company and do what the BOARD tells them to do. As a board member in an association managed by VM, I find them to be very cooperative, knowledgeable, professional and courteous. Our association has been managed by other companies (who shall remain nameless) that refused to answer the phone, seldom called the owners back and didn't enforce the governing documents as REQUIRED.
Here's a suggestion: If you don't like the rules, don't buy in a homeowners association! Don't whine about them once you've bought and you've been caught breaking them! Grow up, READ the information given to you in escrow (what a thought) and abide by the rules. If you want to change them, follow the procedures! It's not brain surgery.
But, then again, it's easier to complain than actually DO something, isn't it?
Look in the mirror. That's the culprit, not the management company!

5
★★★★★

It was interesting to me to read the negative reviews about this company. I had to laugh at the repeatedly ignorant remarks made by those who had "been done wrong" by VM. Don't you GET it? They are the MANAGEMENT company and do what the BOARD tells them to do. As a board member in an association managed by VM, I find them to be very cooperative, knowledgeable, professional and courteous. Our association has been managed by other companies (who shall remain nameless) that refused to answer the phone, seldom called the owners back and didn't enforce the governing documents as REQUIRED.
Here's a suggestion: If you don't like the rules, don't buy in a homeowners association! Don't whine about them once you've bought and you've been caught breaking them! Grow up, READ the information given to you in escrow (what a thought) and abide by the rules. If you want to change them, follow the procedures! It's not brain surgery.
But, then again, it's easier to complain than actually DO something, isn't it?
Look in the mirror. That's the culprit, not the management company!

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But only while the developer is in control. They can give the lowest bids because they are understaffed and their employees (and owner) are uneducated and primarily inexperienced and rude. Their low service costs quickly rise once the developer turns over control of the HOA over to home owners but since VM can be quite effective at placating board members, they don't always get fired immediately. However, most home owner controlled HOAs get rid of VM as soon as the management services go out to bid. I live in Westlake and when my entire block was complaining about 2 incessantly barking dogs I was told that VM doesn't like to get involved since our property manager "only visits the community once or twice a month and prefers not to get out of her car." That quote is from VM senior management.

0
★☆☆☆☆

But only while the developer is in control. They can give the lowest bids because they are understaffed and their employees (and owner) are uneducated and primarily inexperienced and rude. Their low service costs quickly rise once the developer turns over control of the HOA over to home owners but since VM can be quite effective at placating board members, they don't always get fired immediately. However, most home owner controlled HOAs get rid of VM as soon as the management services go out to bid. I live in Westlake and when my entire block was complaining about 2 incessantly barking dogs I was told that VM doesn't like to get involved since our property manager "only visits the community once or twice a month and prefers not to get out of her car." That quote is from VM senior management.

Pros: ABSOLUTELY NONE

Cons: The developer chooses Vierra Moore because they're cheap

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This HOA has been the worst experience I have ever had in dealing with my living arrangements. They tried to tow my car last night and ended up costing me $90. And in the process of all this I found out through a Security guard that the process they go through to tow people is arbitrary.

Their solution, they recommended parking one's car at the Walmart across a busy street with no cross walk.

Long story short DON'T by a home in a community managed by these people.

0
★☆☆☆☆

This HOA has been the worst experience I have ever had in dealing with my living arrangements. They tried to tow my car last night and ended up costing me $90. And in the process of all this I found out through a Security guard that the process they go through to tow people is arbitrary.

Their solution, they recommended parking one's car at the Walmart across a busy street with no cross walk.

Long story short DON'T by a home in a community managed by these people.

Pros: None

Cons: Towing Property owners cars, and RUDE

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Our Property Manager Lynn is tops with her extensive knowledge, prompt follow through and willingness to do whatever it takes to get the job done. They get it done right the first time.
The company is open for discussing issues for any concerns with immediate resolution.
It is a great pleasure having Vierramoore as property manager. Having wourked with four others, these guy are the best ever!

2
★★★★★

Our Property Manager Lynn is tops with her extensive knowledge, prompt follow through and willingness to do whatever it takes to get the job done. They get it done right the first time.
The company is open for discussing issues for any concerns with immediate resolution.
It is a great pleasure having Vierramoore as property manager. Having wourked with four others, these guy are the best ever!

Pros: Property Mgr., follow up, attention to detail

Cons: None at this time

.

As with most of these reviews this company is beyond bad. They enforce vague parking rules and have a staff of complete incompetent people. Everything is done in a black box and they seem to enact retribution to those that bring up concerns.

0
★☆☆☆☆

As with most of these reviews this company is beyond bad. They enforce vague parking rules and have a staff of complete incompetent people. Everything is done in a black box and they seem to enact retribution to those that bring up concerns.

Pros: None

Cons: They exist

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I live in a neighborhood in the bay area that they manage the HOA. We pay big bucks to them, but they do nothing! The builder picked them and it has been hard to get rid of them.

They run around trying to fine and penalize everyone for any small thing they can think of. When there is a real problem, they don't do anything, they wont let you file complaints by phone, only email and they don't answer email. They pretend they did not receive it.

Like other people, they are making up parking rules and saying they are the law and towing even when it does not break any rules. They are very unhelpful and useless. I can't wait until we get rid of them, but they are good at sucking up to the people who can get rid of them so we may be stuck with them for awhile....if only we had known how bad they were, we would not have moved here, now with the housing crash, we are stuck here.

0
★☆☆☆☆

I live in a neighborhood in the bay area that they manage the HOA. We pay big bucks to them, but they do nothing! The builder picked them and it has been hard to get rid of them.

They run around trying to fine and penalize everyone for any small thing they can think of. When there is a real problem, they don't do anything, they wont let you file complaints by phone, only email and they don't answer email. They pretend they did not receive it.

Like other people, they are making up parking rules and saying they are the law and towing even when it does not break any rules. They are very unhelpful and useless. I can't wait until we get rid of them, but they are good at sucking up to the people who can get rid of them so we may be stuck with them for awhile....if only we had known how bad they were, we would not have moved here, now with the housing crash, we are stuck here.

Pros: They are far from here so I don't have to see them in person

Cons: Everything!

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This property management company has invented an amended parking policy whereby the homeowners have to suffer when they have any guests at their homes. If guest??s cars parked in the visitor area for ??three hours? not even overnight, special on Friday and Saturday nights, which expected to have visitors and stay up late, the visitors cannot go home, and have to spend the night because their cars had been towed by a tow company the Property management gives them the authorization to do so as long as there is no guest pass on the cars. And end up the visitor has to pay $330 in order to get his/her car back. Moreover, they stop to come and visit in the first place. So, the homeowners have to have a permission for how many guests we are allow to have, and there is no an unexpected guests, otherwise their cars will be towed according to this property management. And at the same time they don??t care about cars speeding in the community and some garbage on the street coming from nowhere and still questioned. There are more important issues then visitor??s parking.

0
★☆☆☆☆

This property management company has invented an amended parking policy whereby the homeowners have to suffer when they have any guests at their homes. If guest??s cars parked in the visitor area for ??three hours? not even overnight, special on Friday and Saturday nights, which expected to have visitors and stay up late, the visitors cannot go home, and have to spend the night because their cars had been towed by a tow company the Property management gives them the authorization to do so as long as there is no guest pass on the cars. And end up the visitor has to pay $330 in order to get his/her car back. Moreover, they stop to come and visit in the first place. So, the homeowners have to have a permission for how many guests we are allow to have, and there is no an unexpected guests, otherwise their cars will be towed according to this property management. And at the same time they don??t care about cars speeding in the community and some garbage on the street coming from nowhere and still questioned. There are more important issues then visitor??s parking.

Pros: Parking issues

.

This property management company implemented a new parking policy whereby if cars are parked in a visitor spot overnight for more than 2-3 nights that car will be towed. Most residents use their garages so there is ample parking available. However, if you have a guest for the weekend or have a boyfriend/girlfriend that occasionally stays the night their car could be towed if they park in the "visitors" spots. The great thing about this new policy is that there are no signs warning anyone and the residents were not informed of this new policy.

Additionally, the pool has been closed for the past 3 months for "repairs" when actually all they need is a new #30 drain cover that complies with the new CA safety law.

A quick google search of Vierra Moore will reveal a lot of other issues residents are having in other properties as well. I would not recommend this company at all.

0
★☆☆☆☆

This property management company implemented a new parking policy whereby if cars are parked in a visitor spot overnight for more than 2-3 nights that car will be towed. Most residents use their garages so there is ample parking available. However, if you have a guest for the weekend or have a boyfriend/girlfriend that occasionally stays the night their car could be towed if they park in the "visitors" spots. The great thing about this new policy is that there are no signs warning anyone and the residents were not informed of this new policy.

Additionally, the pool has been closed for the past 3 months for "repairs" when actually all they need is a new #30 drain cover that complies with the new CA safety law.

A quick google search of Vierra Moore will reveal a lot of other issues residents are having in other properties as well. I would not recommend this company at all.

Pros: None that I am aware of

Cons: Towing property owners cars, pool closed.

 

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