Banner Health Clinic-Allergy & Asthma

★★★★☆
  • 2923 Ginnala Dr B

    Loveland, CO 80538

    Map & Directions
  • 970-820-6660

Health & Medical

Health & Medical
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I recently saw Dr. Sue Meyer to establish a new health care provider since Dr. Keefe is no longer at this facility. When Dr. Meyer walked into the room, she began talking at me, not to me. She interrupted and talked over me. She gave me

3
★★★★★

I recently saw Dr. Sue Meyer to establish a new health care provider since Dr. Keefe is no longer at this facility. When Dr. Meyer walked into the room, she began talking at me, not to me. She interrupted and talked over me. She gave me

.

I had terrible coughs and needed a better medicine than one that I was already taking, which I had purchased at a store, so visited the clinic. After the examination, it was nurse, not the doctor who brought me a prescription, and it was listing exactly the same name, same ingredient % of what I had been taking. I asked the nurse if it was a mistake, to which she replied, "no, this is a prescription medicine. You got an over-the-counter medicine, but this is not. It's much stronger" without even looking at the prescription the doctor signed. Still not convinced, I went back to the clinic and showed the medicine Nurse insisted it was different, so I gave up and went to Walmart pharmacy. The Walmart associate who was at the drop off counter glanced the prescription, and said, "you don't need a prescription for this."

The doctor didn't bring me the prescription, and I didn't have a chance to ask the doctor questions about what she prescribed. Also, the nurse was acting as if she had an authority to tell me if it was the right medicine or not, and she didn't even bother going to ask the doctor. Office manager later told me that it was a computer glitch which printed out a wrong name on the prescription, but guess what, the doctor signed the prescription!! What do they mean, the doctor didn't notice it was not the right medicine prescribed on the paper and signed it?
Later I called the office manager and complained, to which she said the doctor would call me back. The doctor never did, "because she's too busy" according to the office manager.

Also, the doctor is always trying to recommend one particular brand of medicine which doesn't have generic formula. The physician seems always "in a hurry" and any other question which takes only 10 seconds for her to answer is quickly noted in the examination sheet and the office manager later explained, "yes, we may charge more depending on the degree of topic."

1
★★☆☆☆

I had terrible coughs and needed a better medicine than one that I was already taking, which I had purchased at a store, so visited the clinic. After the examination, it was nurse, not the doctor who brought me a prescription, and it was listing exactly the same name, same ingredient % of what I had been taking. I asked the nurse if it was a mistake, to which she replied, "no, this is a prescription medicine. You got an over-the-counter medicine, but this is not. It's much stronger" without even looking at the prescription the doctor signed. Still not convinced, I went back to the clinic and showed the medicine Nurse insisted it was different, so I gave up and went to Walmart pharmacy. The Walmart associate who was at the drop off counter glanced the prescription, and said, "you don't need a prescription for this."

The doctor didn't bring me the prescription, and I didn't have a chance to ask the doctor questions about what she prescribed. Also, the nurse was acting as if she had an authority to tell me if it was the right medicine or not, and she didn't even bother going to ask the doctor. Office manager later told me that it was a computer glitch which printed out a wrong name on the prescription, but guess what, the doctor signed the prescription!! What do they mean, the doctor didn't notice it was not the right medicine prescribed on the paper and signed it?
Later I called the office manager and complained, to which she said the doctor would call me back. The doctor never did, "because she's too busy" according to the office manager.

Also, the doctor is always trying to recommend one particular brand of medicine which doesn't have generic formula. The physician seems always "in a hurry" and any other question which takes only 10 seconds for her to answer is quickly noted in the examination sheet and the office manager later explained, "yes, we may charge more depending on the degree of topic."

Pros: Admin staff are friendly

Cons: Nurse and doctor not paying attention to the prescription they're giving to patients, risk management which gave a lame excuse.

 

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