TCF Bank

★★★☆☆
  • 7203 W. 55th Avenue

    Arvada, CO 80002

    Map & Directions
  • 800-823-2265

About TCF Bank

Categories
  • Banks
  • ATM
  • Finance
  • Savings & Loan
  • Home Loans and Mortgages
  • Commercial Banks
Details
  • ATM
Hours
M 9am-1pm, Tu-F 9am-6pm, Sa 9am-1pm, Su Closed (Drive-up Hours: M-F 8am-6pm, Sa 9am-1pm, Su Closed)
Year Established
  • 1923

Finance

Finance
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2.5 2
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Out of the banks I have been with and done business with, this one is by far the worst. A month ago there was a teller error where the teller gave us too much money. We didn't realize this until later and we kept the money safe in case they contacted us about it. After two weeks, there had been no calls from them so I thought that they had just given us more because they didn't read it right. So more than a month later, they call and tell me they reviewed tapes and saw that the teller had given us the money. They admitted that it was a bank error and that it was the tellers fault for not paying attention to how much money they handed me. After telling me that it was their fault and their error, they proceeded to tell me that because of their error, the extra that they had given me would be taken out of my checking account, which would take me negative, and that the overdraft fee's would apply. So I was responsible for paying not only for their mistake, but also the overdraft fees which would be incurred by them taking me negative in my account would be my responsibility to pay for as well. Minor mistakes are typical with any bank, but making a customer pay for their mistakes and their errors are not typical. I have begun the process of switching banks and I would suggest that anyone looking to bank with TCF doesn't do so and goes with a different bank that won't blame their errors on you the customer.

0
★☆☆☆☆

Out of the banks I have been with and done business with, this one is by far the worst. A month ago there was a teller error where the teller gave us too much money. We didn't realize this until later and we kept the money safe in case they contacted us about it. After two weeks, there had been no calls from them so I thought that they had just given us more because they didn't read it right. So more than a month later, they call and tell me they reviewed tapes and saw that the teller had given us the money. They admitted that it was a bank error and that it was the tellers fault for not paying attention to how much money they handed me. After telling me that it was their fault and their error, they proceeded to tell me that because of their error, the extra that they had given me would be taken out of my checking account, which would take me negative, and that the overdraft fee's would apply. So I was responsible for paying not only for their mistake, but also the overdraft fees which would be incurred by them taking me negative in my account would be my responsibility to pay for as well. Minor mistakes are typical with any bank, but making a customer pay for their mistakes and their errors are not typical. I have begun the process of switching banks and I would suggest that anyone looking to bank with TCF doesn't do so and goes with a different bank that won't blame their errors on you the customer.

Pros: open on sundays

Cons: Bad treatment of customers

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My husband used this bank for all his work finances. They were friendly but helpful at times. Even after we closed our account with them, money would still end up being in there. They would notify us right away. The fact they are open on Sunday is great! You never know when something will come up and you need your bank.

4
★★★★☆

My husband used this bank for all his work finances. They were friendly but helpful at times. Even after we closed our account with them, money would still end up being in there. They would notify us right away. The fact they are open on Sunday is great! You never know when something will come up and you need your bank.

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Message from TCF Bank

At TCF Bank we have financial tools and products that suit your lifestyle. Find out how we can help you with checking, savings, loans, prepaid services and more. Whether you’re just starting out, planning for the future or shifting into high gear, we offer simple solutions designed to help you on your way. Member FDIC. Equal Housing Lender.

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