Timberland Dental Care

★☆☆☆☆

About Timberland Dental Care

Categories
Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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I went here for the first time last month. Horrible experience! First of all, I set up an appointment for one clock. I showed up ten minutes early to have all of the paperwork done. My name was not called until 1:45! It's not like they were even busy. I saw two other patients in there the entire time. So when I finally get in to have my teeth cleaned, two very unprofessional techs come in and start chatting about their children, never cared to introduce themselves. Awkward. Next thing I know, I hear one of the techs scream at the too of her lungs and run around to the door. A mouse had just ran across the floor of my dentists office. Wow. Well finally they let me go after the cleaning and I felt a huge relief that my mouth was still intact. Few days later I get this nice BIG bill at my house for the cleaning. Wait a minute, my insurance states that I am 100% covered for cleanings and I had called the week before to be sure that this place was in network and assured that they would accept my insurance. Called them back and couldn't get ahold of anybody. Couple days later I get a phone call back from this lady who was on a mission to be down right rude and said that "nobody here would have told you that" as if I was lying to her!! And then she went on about how they aren't in network for anybody. Then she told me to find myself a new dentist, and there is no way I am getting a break on this bill. Wonderful.

1
★☆☆☆☆

I went here for the first time last month. Horrible experience! First of all, I set up an appointment for one clock. I showed up ten minutes early to have all of the paperwork done. My name was not called until 1:45! It's not like they were even busy. I saw two other patients in there the entire time. So when I finally get in to have my teeth cleaned, two very unprofessional techs come in and start chatting about their children, never cared to introduce themselves. Awkward. Next thing I know, I hear one of the techs scream at the too of her lungs and run around to the door. A mouse had just ran across the floor of my dentists office. Wow. Well finally they let me go after the cleaning and I felt a huge relief that my mouth was still intact. Few days later I get this nice BIG bill at my house for the cleaning. Wait a minute, my insurance states that I am 100% covered for cleanings and I had called the week before to be sure that this place was in network and assured that they would accept my insurance. Called them back and couldn't get ahold of anybody. Couple days later I get a phone call back from this lady who was on a mission to be down right rude and said that "nobody here would have told you that" as if I was lying to her!! And then she went on about how they aren't in network for anybody. Then she told me to find myself a new dentist, and there is no way I am getting a break on this bill. Wonderful.

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