Aaron Brothers

★★★☆☆
  • 14182 E Cedar Ave

    Aurora, CO 80012

    Map & Directions
  • 720-579-0800

About Aaron Brothers

Categories
  • Home Decor
Details
  • Picture Frames

Home & Garden

Home & Garden
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3.0 3
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Cool lil shop with a good selection of frames and art supplies. Check for coupons before you go in tho. it can be pricey.

1
★★★☆☆

Cool lil shop with a good selection of frames and art supplies. Check for coupons before you go in tho. it can be pricey.

Pros: Nice people

Cons: What are the drawbacks?

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I've recently been to this aaron borthers and I had the complete opposite experience. I came in with a school project and recieved excellant service. It was done on time and is lovely. I was helped by a young who helped me pick out everything like the matting and frame. I also learned a lot about how framing works. Anyways, I loved this location and i will be back for sure

2
★★★★★

I've recently been to this aaron borthers and I had the complete opposite experience. I came in with a school project and recieved excellant service. It was done on time and is lovely. I was helped by a young who helped me pick out everything like the matting and frame. I also learned a lot about how framing works. Anyways, I loved this location and i will be back for sure

Pros: Great Service and very knowledgable staff

Cons: can't always get framing done same day

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Don't rely on this store to have your project done in time or to have it done correctly. I went in to the store and was having some matting cut for a project, purchased a frame and asked if they could have the matting cut by the end of the day, making it very clear that it had to be done by the end of the day otherwise I'd look somewhere else. It was about 2pm, and they told me it would be done about 4:30. While in the store placing my order, another customer was picking up a picture and I happen to hear that this was the second framing project they had gotten done incorrectly. At 4:45 I recevied a call telling me that the only person that was on staff to perform the cutting had left early and the matting would be cut today. The person that had left happen to be the assistant manager and the person who told me it would be done. I went back to the store for a refund and I requested they would give me the matting for free. The matting that was with the paperwork was the wrong size, so they had to get me different matting anyway. The only good that came out of this experience is that I found another great framing company/

0
★☆☆☆☆

Don't rely on this store to have your project done in time or to have it done correctly. I went in to the store and was having some matting cut for a project, purchased a frame and asked if they could have the matting cut by the end of the day, making it very clear that it had to be done by the end of the day otherwise I'd look somewhere else. It was about 2pm, and they told me it would be done about 4:30. While in the store placing my order, another customer was picking up a picture and I happen to hear that this was the second framing project they had gotten done incorrectly. At 4:45 I recevied a call telling me that the only person that was on staff to perform the cutting had left early and the matting would be cut today. The person that had left happen to be the assistant manager and the person who told me it would be done. I went back to the store for a refund and I requested they would give me the matting for free. The matting that was with the paperwork was the wrong size, so they had to get me different matting anyway. The only good that came out of this experience is that I found another great framing company/

Pros: none

Cons: bad customer service, cannot rely on to have project done or done correctly

 

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