Select Interiors

★☆☆☆☆
1.0 1
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I went in to order ONE cabinet door as this was the closest distributer of the brand of cabinets that we have in our home, and had a horrible experience. I had to drop off the broken door that I needed replaced and leave it behind to wait for a call as the one person that works with cabinets was not there.
I waited a week and received no call, so I stopped by again. At that point the one employee was there, so I was able to place the order and pay- he had to take down all of my personal info as he had lost the original that I left with the door (I took my original door with me). I was told that it would take 2-3 weeks to receive the door, and that the guy would call me. I never received a call. I checked back after 3 weeks- someone else told me it should be in "soon". I checked back in another week, and the cabinet employee first told me that it had been picked up- I told him that was impossible. He went to check on the order and discovered that it never went through. He reordered and put a rush on it. When I finally went to pick up the door 2 months after I initially ordered it- I brought it home and it was the wrong size. I called and the cabinet emplyee has placed another order and I am still waiting...
If this is how a small order is dealt with, I can't imagine the debacle of ordering an entire kitchen full of items. I will never use this business again becuase of its poor customer service.

1
★☆☆☆☆

I went in to order ONE cabinet door as this was the closest distributer of the brand of cabinets that we have in our home, and had a horrible experience. I had to drop off the broken door that I needed replaced and leave it behind to wait for a call as the one person that works with cabinets was not there.
I waited a week and received no call, so I stopped by again. At that point the one employee was there, so I was able to place the order and pay- he had to take down all of my personal info as he had lost the original that I left with the door (I took my original door with me). I was told that it would take 2-3 weeks to receive the door, and that the guy would call me. I never received a call. I checked back after 3 weeks- someone else told me it should be in "soon". I checked back in another week, and the cabinet employee first told me that it had been picked up- I told him that was impossible. He went to check on the order and discovered that it never went through. He reordered and put a rush on it. When I finally went to pick up the door 2 months after I initially ordered it- I brought it home and it was the wrong size. I called and the cabinet emplyee has placed another order and I am still waiting...
If this is how a small order is dealt with, I can't imagine the debacle of ordering an entire kitchen full of items. I will never use this business again becuase of its poor customer service.

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