Norway Haus Ski Shop

★★★☆☆
  • 127 S Main St

    Breckenridge, CO 80424

    Map & Directions
  • 970-453-2375

About Norway Haus Ski Shop

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2.5 2
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I felt that I must write a review to save others from my upsetting experience at Norway Haus.
I purchased boots from them and had custom footbeds fitted.
After 1 days skiing I took them back as I was not happy with the footbeds.
They were too short for the boot, the edge of the heel was about 1cm away from the back of the boot
and digging into the underside of my heel. I was told by the boot fitter that they were fine ,
he adjusted them by sticking them to the back of the boot with duck tape and sent me on my way.
This year after 2 skiing holidays of constant pain I got a second opinion and was told that,
as I thought the footbed was completely wrong. I asked for my money back and expected an apology from Craig Simmons
the owner but to my suprise when the staff at the store contacted him by phone he told me that he did not need my business
and hung up on me!! Eventually after much haggeling, Francesco remade the footbed and I ended my holiday in comfort.
So the problem was fixed but I am astounded by the lack of concern shown by the owner for the bad service provided by his
establishment and for my ruined holidays.

1
★☆☆☆☆

I felt that I must write a review to save others from my upsetting experience at Norway Haus.
I purchased boots from them and had custom footbeds fitted.
After 1 days skiing I took them back as I was not happy with the footbeds.
They were too short for the boot, the edge of the heel was about 1cm away from the back of the boot
and digging into the underside of my heel. I was told by the boot fitter that they were fine ,
he adjusted them by sticking them to the back of the boot with duck tape and sent me on my way.
This year after 2 skiing holidays of constant pain I got a second opinion and was told that,
as I thought the footbed was completely wrong. I asked for my money back and expected an apology from Craig Simmons
the owner but to my suprise when the staff at the store contacted him by phone he told me that he did not need my business
and hung up on me!! Eventually after much haggeling, Francesco remade the footbed and I ended my holiday in comfort.
So the problem was fixed but I am astounded by the lack of concern shown by the owner for the bad service provided by his
establishment and for my ruined holidays.

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Norway Haus is one of THE places to shop while in Breckenridge. They offer a very large selection in the winter and a decent one in the summer as well. The prices are a bit on the higher end, but it is reflected in the quality of the merchandise.

4
★★★★☆

Norway Haus is one of THE places to shop while in Breckenridge. They offer a very large selection in the winter and a decent one in the summer as well. The prices are a bit on the higher end, but it is reflected in the quality of the merchandise.

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