Sloane's Carpet Secret

★★★★★
  • 13100 Albrook Dr 45 Dock #45

    Denver, CO 80239

    Map & Directions
  • 303-300-9555

About Sloane's Carpet Secret

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Hours
Sat-Sun 10am-4pm, Mon-Fri 10am-1:30pm
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Home & Garden

Home & Garden
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Warehouse shopping at it's best. Sales staff that actually helped me and knew their product. The installers were polite and did beautiful work. They accidentally covered a hot air vent. I called them and they were back at 8:00 the next morning to cut it out. If you need small area ask them about the short roll specials. The have carpet that looks like $3 to $4.00 carpet for $1.00 a square foot. I love my new carpet.

5
★★★★★

Warehouse shopping at it's best. Sales staff that actually helped me and knew their product. The installers were polite and did beautiful work. They accidentally covered a hot air vent. I called them and they were back at 8:00 the next morning to cut it out. If you need small area ask them about the short roll specials. The have carpet that looks like $3 to $4.00 carpet for $1.00 a square foot. I love my new carpet.

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Warehouse shopping at it's very best. Sales staff that actually helped me and knew their product. The installers were polite and did beautiful work. They accidentally covered a hot air vent. I called them and they were back at 8:00 the

3
★★★★★

Warehouse shopping at it's very best. Sales staff that actually helped me and knew their product. The installers were polite and did beautiful work. They accidentally covered a hot air vent. I called them and they were back at 8:00 the

.

Talk about a rip off! When they say the carpet is sold - as is - you better bet your $$ dollars on this statement. I am out close to $3,000 dollars and left with carpet that looks dingy and pitiful. I called within a few months of

3
★★★★★

Talk about a rip off! When they say the carpet is sold - as is - you better bet your $$ dollars on this statement. I am out close to $3,000 dollars and left with carpet that looks dingy and pitiful. I called within a few months of

.

We came in for a "Grade A Irregular" but couldn't find a shade we liked. Then we were shown a carpet sample that was not an Irregular. The savings were not as good as on the Irregulars but still not a bad price. We weren't shown a roll because "that's done with Irregulars only". We liked the shade and so we bought.

The installation was very good. As the other reviewer indicates, Ron Denham does outstanding work and explained the process quite well.

The first time we vacuumed the carpet a significant amount of fiber ended in the vacuum bad. We thought this was probbaly normal the first time or two. However, large amounts of fiber contuinued to be sucked up. We called Sloanes and at first they said it's normal, give it some more time. We've purcahsed new carpet a number of times and never had this experience. Eventually Sloanes had a carpet tester sent out by Mohawk. He was in and out in less than 10 minutes, refused to see the vauum bag full of fiber and issued a whitewash report, claiming no issues. Sloanes would not take an active role in this matter and said we had to hire our own carpet inspector to issue a second report. We couldn't find one in the area in the phone book or internet, and then decided to stop complaining.

After a little over a year, the fiber is no longer coming up in large amounts, but then again, the carpet is noticably thinner in vacuumed areas vs. under the beds, etc.

We remain disappointed with Sloanes for not helping us with Mohawk and will never buy another Mohawk carpet again. It's anti-intuitive but it looks like buying a Regular carpet from Sloanes gives you a better chance for problems than buying an Irregular.

1
★★☆☆☆

We came in for a "Grade A Irregular" but couldn't find a shade we liked. Then we were shown a carpet sample that was not an Irregular. The savings were not as good as on the Irregulars but still not a bad price. We weren't shown a roll because "that's done with Irregulars only". We liked the shade and so we bought.

The installation was very good. As the other reviewer indicates, Ron Denham does outstanding work and explained the process quite well.

The first time we vacuumed the carpet a significant amount of fiber ended in the vacuum bad. We thought this was probbaly normal the first time or two. However, large amounts of fiber contuinued to be sucked up. We called Sloanes and at first they said it's normal, give it some more time. We've purcahsed new carpet a number of times and never had this experience. Eventually Sloanes had a carpet tester sent out by Mohawk. He was in and out in less than 10 minutes, refused to see the vauum bag full of fiber and issued a whitewash report, claiming no issues. Sloanes would not take an active role in this matter and said we had to hire our own carpet inspector to issue a second report. We couldn't find one in the area in the phone book or internet, and then decided to stop complaining.

After a little over a year, the fiber is no longer coming up in large amounts, but then again, the carpet is noticably thinner in vacuumed areas vs. under the beds, etc.

We remain disappointed with Sloanes for not helping us with Mohawk and will never buy another Mohawk carpet again. It's anti-intuitive but it looks like buying a Regular carpet from Sloanes gives you a better chance for problems than buying an Irregular.

Pros: Great Installer

Cons: Quality Problems Not Resolved

.

Wonderful experience. Salespeople were very nice. After the installer measured, he figured out that we purchased too much square footage. Our credit was issued right away. Very positive experience and I've already recommended Sloane's to friends.

5
★★★★★

Wonderful experience. Salespeople were very nice. After the installer measured, he figured out that we purchased too much square footage. Our credit was issued right away. Very positive experience and I've already recommended Sloane's to friends.

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I'm so happy with my selection! Ron Denham, the installer, was absolutely fantastic to work with and educated me on carpet placement, roll widths, etc! My only suggestion is that the showroom staff educate customers about standard carpet rolls: 12', 13.5', 15' - and how that might affect a customer's purchase decision. Initially, I selected a 15' option for my 24 x 24' basement. Ron informed me that older homes like me "fit" 12' rolls better than a 15' roll. I ended up picking a 12' roll after the 15' roll segment wouldn't work in my basement and I'm very happy!

2
★★★★★

I'm so happy with my selection! Ron Denham, the installer, was absolutely fantastic to work with and educated me on carpet placement, roll widths, etc! My only suggestion is that the showroom staff educate customers about standard carpet rolls: 12', 13.5', 15' - and how that might affect a customer's purchase decision. Initially, I selected a 15' option for my 24 x 24' basement. Ron informed me that older homes like me "fit" 12' rolls better than a 15' roll. I ended up picking a 12' roll after the 15' roll segment wouldn't work in my basement and I'm very happy!

Pros: Great Carpet at Substantial Savings

Cons: Only Open on Weekends

Message from Sloane's Carpet Secret

Save Up To 70% on Name Brand Carpets at our special weekend carpet events. Our staff will help you choose the perfect carpet to fit your needs. You will be able to view the carpet you are buying, unrolled, in the store. No more making a decision based on a small sample! We offer delivery and installation by master installers as well.

More about Sloane's Carpet Secret

We offer Grade A Carpet Irregulars. The carpets have a small defect that can usually be cut out or hidden during installation. You can get a name brand carpet for up to 70% of those you would find in a more expensive retail store.

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