County Seat Veterinary Hospital - Sarah Stewart DVM

★★★★☆

Home Construction & Remodeling

Home Construction & Remodeling
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I have been using Amy's dry cleaning on Monroe Street in Loveland for about 3 years. The employees and owners are always very helpful and I have had no complaints. I recently dropped off a suit that had a substantial amount of cash in the

3
★★★★★

I have been using Amy's dry cleaning on Monroe Street in Loveland for about 3 years. The employees and owners are always very helpful and I have had no complaints. I recently dropped off a suit that had a substantial amount of cash in the

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EXTREMELY POOR CUSTOMER RELATIONS AND SERVICE. Do not drop off your clothes here. You will save yourself time, money, and ultimately frustration. I dropped off a number of items at the Harmony location at the end of January. One of these

3
★★★★★

EXTREMELY POOR CUSTOMER RELATIONS AND SERVICE. Do not drop off your clothes here. You will save yourself time, money, and ultimately frustration. I dropped off a number of items at the Harmony location at the end of January. One of these

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I have been using Amy's since they opened and I wouldn't go anywhere else! Our clothes are always returned to us in great condition and the short time frame they require to get an item cleaned is remarkable. Yesterday I dropped off a blouse and picked it up the same day! Amy's customer service is far greater than any other store in the area. Recently Amy made a donation to a fundraiser we were having with a smile on her face and a genuine concern for our cause. I only wish there were more local companies like this one!

2
★★★★★

I have been using Amy's since they opened and I wouldn't go anywhere else! Our clothes are always returned to us in great condition and the short time frame they require to get an item cleaned is remarkable. Yesterday I dropped off a blouse and picked it up the same day! Amy's customer service is far greater than any other store in the area. Recently Amy made a donation to a fundraiser we were having with a smile on her face and a genuine concern for our cause. I only wish there were more local companies like this one!

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I am writing as an employee. I happen to know the incidences of two of the negative reviews, one was simply confused and the other is a gross misrepresentation of what happened. Not that a human doesn't occasionally make a mistake, but we rectify things within reason (and sometimes without it)

We actually do care. We offer good service. People who can't be kind to customers don't last long here. Not to mention, Amy actually does concern herself with what concerns you. I know, I sound like my nose is brown, but it's not. These are good people. Most of our customers love us but no one hops on here unless they have an ax to grind. Sad.

I am a single mom and my kid would have missed her Christmas without Amy's help. My workplace is full of good folks. We're nice and helpful and will bend over backwards when it's an option. Plus, we cost less than the toxic cleaners down the street.

5
★★★★★

I am writing as an employee. I happen to know the incidences of two of the negative reviews, one was simply confused and the other is a gross misrepresentation of what happened. Not that a human doesn't occasionally make a mistake, but we rectify things within reason (and sometimes without it)

We actually do care. We offer good service. People who can't be kind to customers don't last long here. Not to mention, Amy actually does concern herself with what concerns you. I know, I sound like my nose is brown, but it's not. These are good people. Most of our customers love us but no one hops on here unless they have an ax to grind. Sad.

I am a single mom and my kid would have missed her Christmas without Amy's help. My workplace is full of good folks. We're nice and helpful and will bend over backwards when it's an option. Plus, we cost less than the toxic cleaners down the street.

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I give them a big fat zero! my shirts were scorched
, suits very poorly pressed and coffee stains still remained on both pair of docker pants. When i tried to complain the only question amy had for me over the phone was "well, how many times have you been here?" (it was my fourth visit, i was trying to give them a chance) She offered no remedy needless to say i will not be returning

1
★☆☆☆☆

I give them a big fat zero! my shirts were scorched
, suits very poorly pressed and coffee stains still remained on both pair of docker pants. When i tried to complain the only question amy had for me over the phone was "well, how many times have you been here?" (it was my fourth visit, i was trying to give them a chance) She offered no remedy needless to say i will not be returning

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In less than a year, we have lost 2 shirts, been overcharged for alterations (even when they were not fully completed).

And just recently we took in a pair of pants to be fixed, when we went to pick them up they had yet to be fixed; however they were sure to charge us for the repair. So we had to take them back, explained the situation to the Owner, and she told me they would be ready at the end of the week. When we went to pick them up we were CHARGED AGAIN!!!! DOUBLE CHARGED! This is the last straw.

Do not, I repeat DO NOT go to here!

1
★☆☆☆☆

In less than a year, we have lost 2 shirts, been overcharged for alterations (even when they were not fully completed).

And just recently we took in a pair of pants to be fixed, when we went to pick them up they had yet to be fixed; however they were sure to charge us for the repair. So we had to take them back, explained the situation to the Owner, and she told me they would be ready at the end of the week. When we went to pick them up we were CHARGED AGAIN!!!! DOUBLE CHARGED! This is the last straw.

Do not, I repeat DO NOT go to here!

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When I brought my dry cleaning in, I left 2 cedar hangers with the suit and dress, hoping to save them some hangers. The woman I dealt with, Irene, asked if I wanted to take my hangers. I'd said to just hang the clothes back up on them, but that I did want them returned. She agreed, but apparently forgot to write that on the ticket.\n\nUpon picking up my dry cleaning, the hangers were not there. Susana advised she would be calling me the next day to let me know what was going on with them. We did not hear from her at all, and called 5 days later. She said that they hadn't found them, but would have Amy call back. Upon calling back, Amy said that they might have found one of them, but refused to pay for the missing hanger(s). She didn't seem to care that her employee had said that the hangers would come back with the clothing, and also didn't seem to care that we were paying customers, nor that we could be continuous clientele.\n\nAll in all, I feel like Amy had no regard for my upset that she did not take any responsibility for her employee's mistake, nor did she care about losing my business. \n\nYes, I gave her business 2 stars, rather than 1. The dry cleaning was done properly, and I do acknowledge that. However, the customer service left a LOT to be desired. I'm sorry to say that I won't be using her service again, and I will make sure to let others know that they shouldn't use her service, either.

1
★★☆☆☆

When I brought my dry cleaning in, I left 2 cedar hangers with the suit and dress, hoping to save them some hangers. The woman I dealt with, Irene, asked if I wanted to take my hangers. I'd said to just hang the clothes back up on them, but that I did want them returned. She agreed, but apparently forgot to write that on the ticket.\n\nUpon picking up my dry cleaning, the hangers were not there. Susana advised she would be calling me the next day to let me know what was going on with them. We did not hear from her at all, and called 5 days later. She said that they hadn't found them, but would have Amy call back. Upon calling back, Amy said that they might have found one of them, but refused to pay for the missing hanger(s). She didn't seem to care that her employee had said that the hangers would come back with the clothing, and also didn't seem to care that we were paying customers, nor that we could be continuous clientele.\n\nAll in all, I feel like Amy had no regard for my upset that she did not take any responsibility for her employee's mistake, nor did she care about losing my business. \n\nYes, I gave her business 2 stars, rather than 1. The dry cleaning was done properly, and I do acknowledge that. However, the customer service left a LOT to be desired. I'm sorry to say that I won't be using her service again, and I will make sure to let others know that they shouldn't use her service, either.

 

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