Carlson's Ceramics & Stone

★★★☆☆

About Carlson's Ceramics & Stone

Hours
Mon-Fri 7am-5pm, Sat 8am-4pm

Home Construction & Remodeling

Home Construction & Remodeling
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Scott Carlson does a good job of laying tile and is willing to work with a homeowner to do things that other tilers are often unwilling to do, such as put tile under the dishwasher. He is NOT however good at final finish details and canNOT be relied on to complete things he says he will do.
?He told me he would install Schluter trim to protect the tile at the top of the staircase?but then forgot to do that---make sure everything you want is written down. As a replacement, he installed a vertical metal edge flush with the top of the tile?but cut it half an inch too short so it looks shabby then never returned to fix it as requested.
?He said he could make the tile flush with the new bamboo flooring, which he did almost everywhere?but then he had his neighbor install the tile adjacent to the bamboo in the front entry way (the most conspicuous spot) and that did not end up flush.
?He left a notch where wood baseboard trim meets the bullnose tile baseboard trim and when I asked that he overlap the butt end of the tile with wood mitred at a 45 degree angle he said he would come back to do that?.but despite repeated requests, never returned and the extra woodwork I had finished and waiting has never been used.
?He said he would dispose of all the torn out linoleum?but never returned to do that either, despite repeated requests. I ended up cleaning up that mess, together with the water bottles and pop cans he and his staff threw into the heap.
?He made a big crisis out of getting my check so he could make it to the bank before he went out of town the next day?and then of course left me with no leverage to ensure that the above items got done. DO NOT PAY HIM UNTIL EVERYTHING IS COMPLETED TO YOUR SATISFACTION or it will never be done!

1
★★★☆☆

Scott Carlson does a good job of laying tile and is willing to work with a homeowner to do things that other tilers are often unwilling to do, such as put tile under the dishwasher. He is NOT however good at final finish details and canNOT be relied on to complete things he says he will do.
?He told me he would install Schluter trim to protect the tile at the top of the staircase?but then forgot to do that---make sure everything you want is written down. As a replacement, he installed a vertical metal edge flush with the top of the tile?but cut it half an inch too short so it looks shabby then never returned to fix it as requested.
?He said he could make the tile flush with the new bamboo flooring, which he did almost everywhere?but then he had his neighbor install the tile adjacent to the bamboo in the front entry way (the most conspicuous spot) and that did not end up flush.
?He left a notch where wood baseboard trim meets the bullnose tile baseboard trim and when I asked that he overlap the butt end of the tile with wood mitred at a 45 degree angle he said he would come back to do that?.but despite repeated requests, never returned and the extra woodwork I had finished and waiting has never been used.
?He said he would dispose of all the torn out linoleum?but never returned to do that either, despite repeated requests. I ended up cleaning up that mess, together with the water bottles and pop cans he and his staff threw into the heap.
?He made a big crisis out of getting my check so he could make it to the bank before he went out of town the next day?and then of course left me with no leverage to ensure that the above items got done. DO NOT PAY HIM UNTIL EVERYTHING IS COMPLETED TO YOUR SATISFACTION or it will never be done!

Pros: Good & flexible tile layer willing to work with customer

Cons: Poor finish work and follow thru with things committed to

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