Woodland Vision Source

★★☆☆☆
  • 101 Sundial Dr # C

    Woodland Park, CO 80863

    Map & Directions
  • 719-687-2931

About Woodland Vision Source

Categories
Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
More choices in Woodland Park:
Resultset_next

Hodges Loralie E Od

4102 Pinion Dr # 100 Usaf Academy, CO

Resultset_next

Mark J. Welter, OD

4102 Pinion Drive U S A F Academy, CO

2.0 1
Hi! Sign in to let us know how Woodland Vision Source was?
Write a Review
.

I called this place prior to making an appointment. The big question for me was how much would high power progressives cost. I was quoted $220. I went. The doc and exam was ok - not anything great, but fine. But, when I went to update my glasses - it went bad. The optical clerk became argumentative when I told her I had been quoted $220 for progressives. She said I should've told them I had a "bad" prescription. I told her that I think the professionals should have asked me that BEFORE giving me a quote. In addition, I think if this place would've cared about customer service, they would have found a way to make it right. I didn't like being given a quote that was neither true nor stuck to. I didn't like the optical clerk's attitude. When I left, I told the lady at the desk, that I wanted a copy of my file (which I got) because I would not be back, but she didn't seem to be too interested in knowing WHY I would not be back - so I told her. I also wrote a letter to the doctor, but no response so I guess they have my money for the exam and don't give a flip about people returning. Right now they are the only opticians (I believe) in Woodland Park. They need some competition and learn how to answer questions on the phone!

1
★★☆☆☆

I called this place prior to making an appointment. The big question for me was how much would high power progressives cost. I was quoted $220. I went. The doc and exam was ok - not anything great, but fine. But, when I went to update my glasses - it went bad. The optical clerk became argumentative when I told her I had been quoted $220 for progressives. She said I should've told them I had a "bad" prescription. I told her that I think the professionals should have asked me that BEFORE giving me a quote. In addition, I think if this place would've cared about customer service, they would have found a way to make it right. I didn't like being given a quote that was neither true nor stuck to. I didn't like the optical clerk's attitude. When I left, I told the lady at the desk, that I wanted a copy of my file (which I got) because I would not be back, but she didn't seem to be too interested in knowing WHY I would not be back - so I told her. I also wrote a letter to the doctor, but no response so I guess they have my money for the exam and don't give a flip about people returning. Right now they are the only opticians (I believe) in Woodland Park. They need some competition and learn how to answer questions on the phone!

Pros: Parking, convenient location (if you're from Teller CO), OK exam but expensive

Cons: Poor customer service, lousing attitude by optical clerk, lack of care by all, expensive, Incorrect info. given out over the phone

 

Wait, you're the expert.

If you've been to or used Woodland Vision Source, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review