Mountain Spirit Clothing

★★★☆☆
  • 109 E Elkhorn Ave

    Estes Park, CO 80517

    Map & Directions
  • 970-586-3105

About Mountain Spirit Clothing

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I love Estes Park but from now on I will no longer visit Mountain Spirit clothing store. My family and I were up in Estes for a girl's weekend just recently, it was my mom, 15 year old sister, aunt, grandma, and myself and we were lazily shopping around. We went into Mountain Spirit and had each picked out something to buy. My sister was looking at some jewelry while fixing her hair when the woman working in the store came right up to her and said "Did you just put a ring in your pocket?' My sister was dumbfounded, told her no and showed her it was bobby pins. The woman just walked away without so much as an apology. It bothered us all night, how rude of her to just assume and then not even apologize. The next day my Aunt decided to go in and explain. She approached the same woman who admitted she remembered her and told her that although she understands they need to be careful she felt the situation could have been handled differently. The woman's response, "You're right. I could have been a lot uglier." My aunt explained she was thinking more of an apology and the woman stated, "Maybe she should keep her hands out of her pockets." Again dumbfounded! The woman bid us a "Have a good day" as we stormed out. I know this is not how Estes Park conducts business and I am disappointed. A simple, "Oh I'm sorry. Just have to be careful!" at the very beginning would have diffused the whole situation. Now, they lost almost a $100 sale and my business for life over a $3 ring.

1
★☆☆☆☆

I love Estes Park but from now on I will no longer visit Mountain Spirit clothing store. My family and I were up in Estes for a girl's weekend just recently, it was my mom, 15 year old sister, aunt, grandma, and myself and we were lazily shopping around. We went into Mountain Spirit and had each picked out something to buy. My sister was looking at some jewelry while fixing her hair when the woman working in the store came right up to her and said "Did you just put a ring in your pocket?' My sister was dumbfounded, told her no and showed her it was bobby pins. The woman just walked away without so much as an apology. It bothered us all night, how rude of her to just assume and then not even apologize. The next day my Aunt decided to go in and explain. She approached the same woman who admitted she remembered her and told her that although she understands they need to be careful she felt the situation could have been handled differently. The woman's response, "You're right. I could have been a lot uglier." My aunt explained she was thinking more of an apology and the woman stated, "Maybe she should keep her hands out of her pockets." Again dumbfounded! The woman bid us a "Have a good day" as we stormed out. I know this is not how Estes Park conducts business and I am disappointed. A simple, "Oh I'm sorry. Just have to be careful!" at the very beginning would have diffused the whole situation. Now, they lost almost a $100 sale and my business for life over a $3 ring.

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This shop is right around the corner from Rocky Mountain Tops but they focus on women's clothing. I picked up a beautiful scarf that I wear all the time!

4
★★★★☆

This shop is right around the corner from Rocky Mountain Tops but they focus on women's clothing. I picked up a beautiful scarf that I wear all the time!

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