Zales The Diamond Store

★☆☆☆☆

About Zales The Diamond Store

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  • Jewelry

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I worked for Zales several years ago. I'm not a disgruntled employee trying to bash the company. But I've worked at several different jewelry store chains all across the country, and Zales leaves a lot to be desired. Most of their jewelry is very low quality. My former coworkers would often refer to many pieces as "frozen snot" due to how clowdy the diamonds and gemstones were. For the quality, they definitely overcharge. Another thing to mention is that customers will always get the "sale price." They will put a dollar amount on the tags that is inflated, and then the salesperson will make a big deal about how it's on sale or they can give you a deal of 25-30% off. The truth is, they'll never ever sell a piece of jewelry for the price that's on the tag. And you'd better go ahead and buy their extended warranty/service plan. Their jewelry is so cheap and flimsy that you will definitely have to have it repaired within a few years.

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★☆☆☆☆

I worked for Zales several years ago. I'm not a disgruntled employee trying to bash the company. But I've worked at several different jewelry store chains all across the country, and Zales leaves a lot to be desired. Most of their jewelry is very low quality. My former coworkers would often refer to many pieces as "frozen snot" due to how clowdy the diamonds and gemstones were. For the quality, they definitely overcharge. Another thing to mention is that customers will always get the "sale price." They will put a dollar amount on the tags that is inflated, and then the salesperson will make a big deal about how it's on sale or they can give you a deal of 25-30% off. The truth is, they'll never ever sell a piece of jewelry for the price that's on the tag. And you'd better go ahead and buy their extended warranty/service plan. Their jewelry is so cheap and flimsy that you will definitely have to have it repaired within a few years.

Pros: Good clearance deals, especially on watches

Cons: Most jewelry is crappy, anything higher quality is overpriced.

 

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