Lehrer Fireplace & Patio

★★★★☆
  • 2085 S Holly St

    Denver, CO 80222

    Map & Directions
  • 303-756-3567

About Lehrer Fireplace & Patio

Categories
  • Wholesale Fireplace Equipment
  • Outdoor Furniture
  • BBQ & Grill Sales
  • Chairs
  • Deck Builders
Details
  • Stoves
  • Grills
  • Wood Burning Stoves
  • Mantels
  • Barbecue Supplies
Hours
M-F 9:30am-5:30pm, Sa 9:30am-4pm, Su Closed
Emails
  • lehrerfireplace.lesley@gmail.com
Year Established
  • 1954
Keywords
  • outdoor patio furniture
  • fireplaces
  • fire pits
  • gas grills
Products
  • Fireplaces, Fire Pits, Gas Grills, Outdoor Patio Furniture
Specialties
  • Outdoor Kitchen Design
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • O.W. Lee, Sunbrella, Treasure Garden, Lynx, Al Fresco, Big Green Egg, Traeger & Summer Set
Services
  • fireplace repair and installation
Languages
  • english

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    .

    Agree with Grabel...HORRIBLE cutomer service. I went in looking for a fire wood holder and when the sales person realized I wasn't going to buy anything because they were too expensive, he took off and wouldn't give us the time of day

    3
    ★★★★★

    Agree with Grabel...HORRIBLE cutomer service. I went in looking for a fire wood holder and when the sales person realized I wasn't going to buy anything because they were too expensive, he took off and wouldn't give us the time of day

    .

    Worst Customer Service I've seen in Years!\n\nJust got off the phone with Keith Lehrer, owner of the business. Bought THREE fireplace inserts (logs, the whole package), custom fireplace doors and the like from them over the years. Our most recent was a Kozy Heat insert (gas logs and associated parts), bought November 2009. Pilot just went out, and won't relight. According to Keith, the Honeywell unit that lights the system was defective: 20% of all units sold have by now failed. (When we bought it we were told by Keith and his staff that it was a top of the line product.) But now he tells us that Honeywell won't stand behind the product post- the one year warranty, and has stopped making the unit. What is Lehrer's prepared to do for us? FOR $500, they'll replace the pilot/igniter with one from another manufacturer!! That's $350 for the unit, plus $150 for labor--which they claim is their cost . He mentioned (and I kid you not) the cost of gas to send out a tech--but we live within 3 miles of the store! Says that they're ""taking a hit"" by selling the unit at cost rather than at their normal markup.\n\nNow, the funny thing is that we shop locally-owned stores like Lehrer's thinking that service will be better than from a big-box store (and we try to do our part to make sure that locally-owned brick and mortar stores stay in business). But in this case, all Mr. Lehrer could say (over and over and over) is that the warranty has expired, and to they have no obligations to their customers. When I pointed out that they sold us a DEFECTIVE unit (and that we have spent lots of money there in the last two years), he just said ""yeah, but the warranty has expired."" \n\nI don't know about you, but I expect that merchants will recognize not just their minimal legal obligations but will also feel some ethical responsibility not to sell JUNK (especially EXPENSIVE JUNK), and also to stand by their products when they learn that they've sold defective merchandise. In this case, no such integrity to be found at Lehrer's!\n

    0
    ★☆☆☆☆

    Worst Customer Service I've seen in Years!\n\nJust got off the phone with Keith Lehrer, owner of the business. Bought THREE fireplace inserts (logs, the whole package), custom fireplace doors and the like from them over the years. Our most recent was a Kozy Heat insert (gas logs and associated parts), bought November 2009. Pilot just went out, and won't relight. According to Keith, the Honeywell unit that lights the system was defective: 20% of all units sold have by now failed. (When we bought it we were told by Keith and his staff that it was a top of the line product.) But now he tells us that Honeywell won't stand behind the product post- the one year warranty, and has stopped making the unit. What is Lehrer's prepared to do for us? FOR $500, they'll replace the pilot/igniter with one from another manufacturer!! That's $350 for the unit, plus $150 for labor--which they claim is their cost . He mentioned (and I kid you not) the cost of gas to send out a tech--but we live within 3 miles of the store! Says that they're ""taking a hit"" by selling the unit at cost rather than at their normal markup.\n\nNow, the funny thing is that we shop locally-owned stores like Lehrer's thinking that service will be better than from a big-box store (and we try to do our part to make sure that locally-owned brick and mortar stores stay in business). But in this case, all Mr. Lehrer could say (over and over and over) is that the warranty has expired, and to they have no obligations to their customers. When I pointed out that they sold us a DEFECTIVE unit (and that we have spent lots of money there in the last two years), he just said ""yeah, but the warranty has expired."" \n\nI don't know about you, but I expect that merchants will recognize not just their minimal legal obligations but will also feel some ethical responsibility not to sell JUNK (especially EXPENSIVE JUNK), and also to stand by their products when they learn that they've sold defective merchandise. In this case, no such integrity to be found at Lehrer's!\n

    Message from Lehrer Fireplace & Patio

    Lehrer Fireplace and Patio is the premier retailer of fireplaces, outdoor patio furniture, gas grills and barbecues, outdoor kitchens and fire pits in the Denver Metro area.



    Let one of the fireplace experts at our three store locations in Denver, Highlands Ranch and Lakewood help you transform your home to have a charming fireplace that also adds warmth to your room. Come to Lehrer’s for all the gas, wood, & electric fireplace essentials: fireplaces, freestanding stoves, mantles, glass doors, accessories and more.



    Our outdoor patio furniture and products can help you create a place to escape, entertain guests, and enjoy free time. Your patio can also be a place of productivity where you can rest your laptop on the furniture and get some work done. We provide all the furniture and accessories you need to design a wonderful outdoor patio space.



    Start the outdoor season right with a beautiful outdoor kitchen with a top of the line barbecue or gas grill that will be a delight to use. Then cozy up to a great outdoor firepit that will keep you comfortable and add a wonderful ambiance to your deck or patio area.



    We carry a wide variety of brands and style including: rod iron and powder coated patio furniture as well as O.W. Lee, Sunbrella, Treasure Garden brands. Our grills and fireplaces include Lynx, Al Fresco, Big Green Egg, Traeger and Summer Set.



    Come visit our flagship store in Denver

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