Blue Sky Airport Shuttle

★★☆☆☆

About Blue Sky Airport Shuttle

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1.5556 9
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DON'T USE THIS COMPANY. I confirmed a Sunday evening shuttle on Sunday morning only to have them NOT pick us up!! They had written down our cell phone wrong and since they couldn't contact us (even after I had confirmed pick up the morning of) they just left us! Told me to contact Colorado Mountain Express. I did and had to drive 20+ minutes to catch that shuttle. The CME driver was so nice - he even held the van for us so we could make it. We will definitely use CME next time. Tried repeatedly to contact the owner of the Blue Sky to complain only to be connected to a phone mail box that wasn't accepting messages. Just a continuation of the complete lack of Customer Service that obviously starts at the top of this Company and trickles down.

1
★☆☆☆☆

DON'T USE THIS COMPANY. I confirmed a Sunday evening shuttle on Sunday morning only to have them NOT pick us up!! They had written down our cell phone wrong and since they couldn't contact us (even after I had confirmed pick up the morning of) they just left us! Told me to contact Colorado Mountain Express. I did and had to drive 20+ minutes to catch that shuttle. The CME driver was so nice - he even held the van for us so we could make it. We will definitely use CME next time. Tried repeatedly to contact the owner of the Blue Sky to complain only to be connected to a phone mail box that wasn't accepting messages. Just a continuation of the complete lack of Customer Service that obviously starts at the top of this Company and trickles down.

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The worst shuttle service ever. The only reason they recieved one star from me is because that is the lowest required rating. They should receive a ZERO! I was scheduled to be picked up at 1 o'clock for an hour and half ride to Denver Airport. The shuttle service did not arrive at one. I was not informed of any delays, very unprofessional. The only way I found out that I would not be making to the airport was when I called customer service. Customer service representatives were not helpful. They are liars, saying the shuttle will arrive in 30 minutes. 30 minutes passed an no shuttle arrived. Needless to say, I ended up stuck in Colorado another day. The result of an extra night's stay: $174 extra night stay in cabin, $225 change of flight fee, $100 shuttle fee to airport the next day, lost of day pay at work, and over 9 hour trip back to my hometown b/c i could get straight flight. Blue Sky made a perfect sky trip sour do to professionalism and a broke down van.

1
★☆☆☆☆

The worst shuttle service ever. The only reason they recieved one star from me is because that is the lowest required rating. They should receive a ZERO! I was scheduled to be picked up at 1 o'clock for an hour and half ride to Denver Airport. The shuttle service did not arrive at one. I was not informed of any delays, very unprofessional. The only way I found out that I would not be making to the airport was when I called customer service. Customer service representatives were not helpful. They are liars, saying the shuttle will arrive in 30 minutes. 30 minutes passed an no shuttle arrived. Needless to say, I ended up stuck in Colorado another day. The result of an extra night's stay: $174 extra night stay in cabin, $225 change of flight fee, $100 shuttle fee to airport the next day, lost of day pay at work, and over 9 hour trip back to my hometown b/c i could get straight flight. Blue Sky made a perfect sky trip sour do to professionalism and a broke down van.

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Stay Way from these DOGS!
My morning from Hell started at 5:30 a.m. when the driver called to say he was NOT picking me up because his van broke-down and that I should find another way to the airport. No back-up van. Just, you are on your own.
The Blue Sky Shuttle office didn't open until 6:00 a.m. and when I started calling them at 6:00 there was no answer -- and I stopped calling at 6:45 because I would have already missed my plane. I called later that day and was told to speak with someone in management, but that recording (!) said no one was available and they were not taking any messages!!!!!
I called again, left my phone number, but no one has returned my call. I've asked the credit card company to stop payment, but I'm screwed: Missed my flight, booked another one later that day for an extra $140, and had to park my own car at the airport (ten days at $10 per day). Stay away from these people.
WHY DIDN'T I READ THESE REVIEWS BEFORE I BOOKED WITH THEM? DUMB DUMB DUMB

1
★☆☆☆☆

Stay Way from these DOGS!
My morning from Hell started at 5:30 a.m. when the driver called to say he was NOT picking me up because his van broke-down and that I should find another way to the airport. No back-up van. Just, you are on your own.
The Blue Sky Shuttle office didn't open until 6:00 a.m. and when I started calling them at 6:00 there was no answer -- and I stopped calling at 6:45 because I would have already missed my plane. I called later that day and was told to speak with someone in management, but that recording (!) said no one was available and they were not taking any messages!!!!!
I called again, left my phone number, but no one has returned my call. I've asked the credit card company to stop payment, but I'm screwed: Missed my flight, booked another one later that day for an extra $140, and had to park my own car at the airport (ten days at $10 per day). Stay away from these people.
WHY DIDN'T I READ THESE REVIEWS BEFORE I BOOKED WITH THEM? DUMB DUMB DUMB

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Hi Everyone\r
Let me tell you about the horror story from yesterday. First, they called me that they would be at my hom at 5:30 a.m. That's the good part. Then, a couple of moments later, the driver called and said his van broke down

3
★★★★★

Hi Everyone\r
Let me tell you about the horror story from yesterday. First, they called me that they would be at my hom at 5:30 a.m. That's the good part. Then, a couple of moments later, the driver called and said his van broke down

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I bought a ticket from DIA to downtown Denver instead of using a taxi. About 15 minutes after the scheduled arrival time they said it would be about another 10 minutes for the shuttle to arrive. 20 minutes later I went to the counter and asked to cancel and for a refund because I was going to take a taxi. He said that he logged out of the computer and could not refund my fare. But, I could come back the next day for a refund. That's a 60 mile round trip for me for twenty bucks. I don't think so. Stay away from these guys, put your twenty bucks toasted the cab ride instead.

1
★☆☆☆☆

I bought a ticket from DIA to downtown Denver instead of using a taxi. About 15 minutes after the scheduled arrival time they said it would be about another 10 minutes for the shuttle to arrive. 20 minutes later I went to the counter and asked to cancel and for a refund because I was going to take a taxi. He said that he logged out of the computer and could not refund my fare. But, I could come back the next day for a refund. That's a 60 mile round trip for me for twenty bucks. I don't think so. Stay away from these guys, put your twenty bucks toasted the cab ride instead.

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I wish I would have read these reviews BEFORE booking a ride with Blue Sky Shuttle. First of all, it's a little discouraging after googling "Blue Sky Shuttle reviews" and one of the first sites to pop up says "Blue Sky Shuttle CLOSED". So does that explain your poor customer service? It's just nonexistent but you failed to pull your website? I booked a shuttle for a 4am pickup and waited 30 minutes with no shuttle! I called the office and go figure, they don't open until 6am so there's no way to even find out if a shuttle is coming. It didn't take long before I gave up and got a cab, mind you I live in Downtown Denver and a cab to DIA is $54!!! So not only did I spend $20 on a shuttle that never came or called but I then had to spend $54 plus tip to the poor soul that had to listen to me complain about this company the entire drive to the airport!

1
★☆☆☆☆

I wish I would have read these reviews BEFORE booking a ride with Blue Sky Shuttle. First of all, it's a little discouraging after googling "Blue Sky Shuttle reviews" and one of the first sites to pop up says "Blue Sky Shuttle CLOSED". So does that explain your poor customer service? It's just nonexistent but you failed to pull your website? I booked a shuttle for a 4am pickup and waited 30 minutes with no shuttle! I called the office and go figure, they don't open until 6am so there's no way to even find out if a shuttle is coming. It didn't take long before I gave up and got a cab, mind you I live in Downtown Denver and a cab to DIA is $54!!! So not only did I spend $20 on a shuttle that never came or called but I then had to spend $54 plus tip to the poor soul that had to listen to me complain about this company the entire drive to the airport!

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Worst shuttle company ever. Don't even think about calling them unless you want to plan on being late or miss your flight. I would not give them any stars if I could. They were almost two hrs late picking me up at Vail Village. It was clear that they had a scheduling problem. I had to pay for a hotel in Denver because they made me miss my flight. It took them 4 months to refund me some money after about a hundred calls. Of course they did not want to admit fault. This company sucks.

1
★☆☆☆☆

Worst shuttle company ever. Don't even think about calling them unless you want to plan on being late or miss your flight. I would not give them any stars if I could. They were almost two hrs late picking me up at Vail Village. It was clear that they had a scheduling problem. I had to pay for a hotel in Denver because they made me miss my flight. It took them 4 months to refund me some money after about a hundred calls. Of course they did not want to admit fault. This company sucks.

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DO NOT RIDE with Blue Sky. In late September 2010, I booked a ride from Denver airport to Highlands Ranch. My shuttle was supposed to leave at 6:30pm. It didn't leave the airport until 7:30pm after much fighting between two different drivers of who was going to drive us! What should have been a 40 minute drive turned out to be 2 1/2 hrs after the driver got very lost and refused to stop to ask for directions!! And this guy had a GPS on his front dash that he did not turn on! I finally begged for the driver to drop me off at a gas station and my brother came and picked me up. It was a NIGHTMARE!

1
★☆☆☆☆

DO NOT RIDE with Blue Sky. In late September 2010, I booked a ride from Denver airport to Highlands Ranch. My shuttle was supposed to leave at 6:30pm. It didn't leave the airport until 7:30pm after much fighting between two different drivers of who was going to drive us! What should have been a 40 minute drive turned out to be 2 1/2 hrs after the driver got very lost and refused to stop to ask for directions!! And this guy had a GPS on his front dash that he did not turn on! I finally begged for the driver to drop me off at a gas station and my brother came and picked me up. It was a NIGHTMARE!

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My one year old and i wanted a ride to the airport to pick up my parents. Blue Sky Airport Shuttle seemed like a great deal and children under 8 ride for free. So we booked the ride two days ahead. Because they only operate within certain boundaries in their zones, we had to wait for the shuttle one block away from our house. We were there 15 minutes early - with car seat and toddler in arms - to make sure we did not miss the shuttle. 15 minutes after our scheduled time, no shuttle. Lucky us, it started to snow and my poor one year old and I waited outside for a total of 45 minutes. I called them to find out what was going on, they called the driver to find out that the driver had a delay and would be another 15 minutes late. They could have called us and warned us earlier so that I have other options. In the heat of an upset customer, they said they would refund and I could call a taxi. We did end up arranging our own transport and was terribly late. So if you have all the time in the world, and you do not mind poor customer service - or no customer service - use them. They are cheap. They just do not care about your time - which does not quite work when you want to go to the airport.

1
★☆☆☆☆

My one year old and i wanted a ride to the airport to pick up my parents. Blue Sky Airport Shuttle seemed like a great deal and children under 8 ride for free. So we booked the ride two days ahead. Because they only operate within certain boundaries in their zones, we had to wait for the shuttle one block away from our house. We were there 15 minutes early - with car seat and toddler in arms - to make sure we did not miss the shuttle. 15 minutes after our scheduled time, no shuttle. Lucky us, it started to snow and my poor one year old and I waited outside for a total of 45 minutes. I called them to find out what was going on, they called the driver to find out that the driver had a delay and would be another 15 minutes late. They could have called us and warned us earlier so that I have other options. In the heat of an upset customer, they said they would refund and I could call a taxi. We did end up arranging our own transport and was terribly late. So if you have all the time in the world, and you do not mind poor customer service - or no customer service - use them. They are cheap. They just do not care about your time - which does not quite work when you want to go to the airport.

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