Zen Asian Bistro & Sushi

★★★☆☆
  • 11940 Bradburn Blvd

    Westminster, CO 80031

    Map & Directions
  • 303-635-0000

About Zen Asian Bistro & Sushi

Categories
Hours
Monday 11:00 AM - 10:00 PM Tuesday 11:00 AM - 10:00 PM Wednesday 11:00 AM - 10:00 PM Thursday 11:00 AM - 10:00 PM Friday 11:00 AM - 10:00 PM Saturday 11:00 AM - 10:00 PM Sunday 11:00 AM - 10:00 PM

Food

Food
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3.0 2
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.

My friends and I order from different places often and LOVE sushi...We decided to order from Zen one night to try something new and their website looked pretty great. However, when our order arrived we were missing 2 rolls and had one roll we did not even order. The sushi was warm and mediocre, at best. When I called to speak with a manager, 'Kelly' told me she was the owner. Not only did she call me 'a liar' but also told me if I wanted my order corrected that I would be charged extra w/ no discount for their mistake. I am a business owner and aware that complaints are not always easy to deal with. However, this was the worst customer service I have ever received and definitely will not be going back or recommending them to anyone I know and neither will anyone in my party. We were appalled at her lack of customer service experience and couldn't believe her responses. I only gave one star due to the fact that the mussels were decent. Everything else gets a serious thumbs down...Sad...we were very excited to find a new place to order from more frequently...Alas, my money was wasted....I suggest SushiYume on 104th and Federal. Better sushi. Better service.

1
★☆☆☆☆

My friends and I order from different places often and LOVE sushi...We decided to order from Zen one night to try something new and their website looked pretty great. However, when our order arrived we were missing 2 rolls and had one roll we did not even order. The sushi was warm and mediocre, at best. When I called to speak with a manager, 'Kelly' told me she was the owner. Not only did she call me 'a liar' but also told me if I wanted my order corrected that I would be charged extra w/ no discount for their mistake. I am a business owner and aware that complaints are not always easy to deal with. However, this was the worst customer service I have ever received and definitely will not be going back or recommending them to anyone I know and neither will anyone in my party. We were appalled at her lack of customer service experience and couldn't believe her responses. I only gave one star due to the fact that the mussels were decent. Everything else gets a serious thumbs down...Sad...we were very excited to find a new place to order from more frequently...Alas, my money was wasted....I suggest SushiYume on 104th and Federal. Better sushi. Better service.

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.

Really love the menu, and the service is great! The dining room is nice, and I would recommend for lunc or dinner. I think they even deliver.

5
★★★★★

Really love the menu, and the service is great! The dining room is nice, and I would recommend for lunc or dinner. I think they even deliver.

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