Premier Members Fcu

★☆☆☆☆

About Premier Members Fcu

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  • Banks
  • Credit Unions
  • Financial Planners
  • Loans
  • Motorcycle Loans

Finance

Finance
More choices in Boulder:
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Liberty Home Loans Inc

2687 N Park Dr Ste 103 Lafayette, AL

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Bank of America Mortgage

2595 Canyon Blvd 110 Boulder, CO

1.0 4
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I went in to see if I could get a break on a single overdraft fee and to close one of my 4 accounts with the Credit Union. I have been a customer for 14 years, so I thought I d at least ask about the fee. Bank officer Jesse responded Why should we help you when you re closing an account? . I couldn't believe it. When I pointed out that I had 3 other accounts with them, he said "Oh well, maybe we can help". Too late, the damage was done and I m done with this terrible bank. I've never been treated this rudely by Chase and that is where I m taking all my banking. Don t believe the slogans - Premier Members doesn't give a hoot about you.

1
★☆☆☆☆

I went in to see if I could get a break on a single overdraft fee and to close one of my 4 accounts with the Credit Union. I have been a customer for 14 years, so I thought I d at least ask about the fee. Bank officer Jesse responded Why should we help you when you re closing an account? . I couldn't believe it. When I pointed out that I had 3 other accounts with them, he said "Oh well, maybe we can help". Too late, the damage was done and I m done with this terrible bank. I've never been treated this rudely by Chase and that is where I m taking all my banking. Don t believe the slogans - Premier Members doesn't give a hoot about you.

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This review is based on their loan service. I am extremely disappointed with PMFCU. I have a loan through them for a recent motorcycle purchase since it was the service the dealer offered. My main complaint is their lack of payment methods. On an introductory loan letter it says choose the payment option that best suites your needs. The options are online banking, visit a local branch or mail a check. The letter tells you to call the 303.657.7000 number to setup an account. It is difficult to reach a customer service representative and once you do finally reach a representative they are unhelpful and rude. Come to find out, the online payment option only is available if you bank with Premier members, leaving the only payment options to visit a branch or mail a check. To me this is a big disappointment. In this day and age why can't I pay my bill online through a e-check or debit card. For these reasons I would not recommend their service for a loan unless you bank with them as well.

1
★☆☆☆☆

This review is based on their loan service. I am extremely disappointed with PMFCU. I have a loan through them for a recent motorcycle purchase since it was the service the dealer offered. My main complaint is their lack of payment methods. On an introductory loan letter it says choose the payment option that best suites your needs. The options are online banking, visit a local branch or mail a check. The letter tells you to call the 303.657.7000 number to setup an account. It is difficult to reach a customer service representative and once you do finally reach a representative they are unhelpful and rude. Come to find out, the online payment option only is available if you bank with Premier members, leaving the only payment options to visit a branch or mail a check. To me this is a big disappointment. In this day and age why can't I pay my bill online through a e-check or debit card. For these reasons I would not recommend their service for a loan unless you bank with them as well.

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This financial institution is by far the worst I've ever had the displeasure of working with. I bought a motorcycle which was financed with them a year ago. They've lost payments and haven't accepted ownership for them, nor were they willing to even work with me to figure out what happened. After doing my own research on the issue, I found that it was a problem with the way they setup my account. So the issue was caused by them, but they did nothing to help me rectify the problem. They've lost and requested proof of insurance 3 times in the last year and tried to add insurance to the loan even though they lost the information that was sent to them. Now again three payments that were made to them were not processed. If you value your sanity you'll stay far away from this institution.

1
★☆☆☆☆

This financial institution is by far the worst I've ever had the displeasure of working with. I bought a motorcycle which was financed with them a year ago. They've lost payments and haven't accepted ownership for them, nor were they willing to even work with me to figure out what happened. After doing my own research on the issue, I found that it was a problem with the way they setup my account. So the issue was caused by them, but they did nothing to help me rectify the problem. They've lost and requested proof of insurance 3 times in the last year and tried to add insurance to the loan even though they lost the information that was sent to them. Now again three payments that were made to them were not processed. If you value your sanity you'll stay far away from this institution.

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After 7+ years of membership, I finally got tired of the service from this institution and moved my accounts elsewhere. In the time I was a member, they made a habbit of accepting charges in such a manner as to cause an overdraft fee, regardless of when they were processed. They also never gave me a decent interest rate on anything, in spite of my good credit, and spotless history. Some of the workers are nice enough, but most of them have a haughty attitude, and tend to look down on any customer with less than a 750 credit rating. Also, if you goof up balancing your checkbook and bounce anything, prepare for a lecture.

1
★☆☆☆☆

After 7+ years of membership, I finally got tired of the service from this institution and moved my accounts elsewhere. In the time I was a member, they made a habbit of accepting charges in such a manner as to cause an overdraft fee, regardless of when they were processed. They also never gave me a decent interest rate on anything, in spite of my good credit, and spotless history. Some of the workers are nice enough, but most of them have a haughty attitude, and tend to look down on any customer with less than a 750 credit rating. Also, if you goof up balancing your checkbook and bounce anything, prepare for a lecture.

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