Wolf Camera

★☆☆☆☆

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I am a bargain lover, but decided to pay full price, and go to Wolf Camera because I wanted their expertise and education. Boy, what a mistake!

I was very clear about my very specific needs for this camera, and was upsold into spending more than I had budgeted for. I must say this camera NEVER performed adequately for the specific task I wanted it for. I also never received any of the education afterward that was promised, being told misinformation even about when their seminars were, and when new ones would be available.

I went in several times after the sale and was not treated helpfully. The final straw was that 13 months after the purchase (one month after the warranty expired) the camera completely quit working! It was still so new there was not a scratch or scuff on it, but it won't take pictures! Again, tough luck in the service department. ("Sorry, call the manufacturer, their number is probably available online").

If you don't care about service before or after the purchase, and you don't need help in determining which product you need, why pay hundreds more at Wolf? There's a Best Buy around the corner!

1
★☆☆☆☆

I am a bargain lover, but decided to pay full price, and go to Wolf Camera because I wanted their expertise and education. Boy, what a mistake!

I was very clear about my very specific needs for this camera, and was upsold into spending more than I had budgeted for. I must say this camera NEVER performed adequately for the specific task I wanted it for. I also never received any of the education afterward that was promised, being told misinformation even about when their seminars were, and when new ones would be available.

I went in several times after the sale and was not treated helpfully. The final straw was that 13 months after the purchase (one month after the warranty expired) the camera completely quit working! It was still so new there was not a scratch or scuff on it, but it won't take pictures! Again, tough luck in the service department. ("Sorry, call the manufacturer, their number is probably available online").

If you don't care about service before or after the purchase, and you don't need help in determining which product you need, why pay hundreds more at Wolf? There's a Best Buy around the corner!

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