Thiele Heating & Air Conditioning

★★☆☆☆
  • 2468 N Butler Ave

    Indianapolis, IN 46218

    Map & Directions
  • 317-639-1111

About Thiele Heating & Air Conditioning

Categories
  • Air Conditioning Contractors
Details
  • Boiler Repair
  • Geothermal Heating & Cooling
  • Trane
  • Rheem-Ruud
  • Air Purifiers
Hours
M-F 7:30am-6pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • johnt@callthiele.com
  • sales@callthiele.com
Phones
  • Fax (317-639-2579)
Year Established
  • 1883
Products
  • Air Conditioning
  • Duct Repair & Service
  • Heating
  • Installation
  • Service & Repair
  • Geothermal Heating & Cooling
  • Boiler Repair
Specialties
  • "Rewards" Annual Maintenance Program
Payment Options
  • Cash
  • Check
Brands
  • American Standard
  • Bryant
  • Carrier
  • Goodman
  • Maytag
  • Rheem
  • Ruud
  • Trane
  • Weatherking
  • Weil-McLain

Home Construction & Remodeling

Home Construction & Remodeling
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2.0 3
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Called to check the price on an A/C tune-up & was told it would cost $89.95. Tech came and did the work while my wife was at home and charged $85 extra for 30 min. of labor (total $175). I called to dispute the overcharge I was told I had to speak with the owner, John Traub, about any price disputes. I left three message for John over a week's period of time and was never called back. I would not recommend using this company to anyone.

0
★☆☆☆☆

Called to check the price on an A/C tune-up & was told it would cost $89.95. Tech came and did the work while my wife was at home and charged $85 extra for 30 min. of labor (total $175). I called to dispute the overcharge I was told I had to speak with the owner, John Traub, about any price disputes. I left three message for John over a week's period of time and was never called back. I would not recommend using this company to anyone.

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They were running a special for furnace cleaning ($59.95). I have 2. They wanted regular price ($89.95) to do the second. I said just do the one. I told the tech this made no business sense as I could call another Co. running a special to do the other (I found one for $49.95). The tech called the his boss and they said go ahead and do it. I teased the tech saying I hope the Co. didn't tell him to ""go ahead and do it as long as they found something to fix."" The unit had been working fine til then. Lo and behold, the gas valve wouldn't fire after the cleaning. Added another $480 to the bill. Unholy coincidence? Possibly. The tech assured me he would not have the heart to do something like that. Could be, I'm not sure. As another reviewer mentions, there was a tacked on $6 gas fee never mentioned before the service. I told him this seemed more sleazy than including it up front. He then quoted what other HVAC companies in the area are charging for gas (more of course). I called 2 other co's and they had no such charge (I asked the phone person to check).\r\n\r\np.s The old original family owned Thiele put in both furnaces and AC units. This is the new Thiele.

1
★★☆☆☆

They were running a special for furnace cleaning ($59.95). I have 2. They wanted regular price ($89.95) to do the second. I said just do the one. I told the tech this made no business sense as I could call another Co. running a special to do the other (I found one for $49.95). The tech called the his boss and they said go ahead and do it. I teased the tech saying I hope the Co. didn't tell him to ""go ahead and do it as long as they found something to fix."" The unit had been working fine til then. Lo and behold, the gas valve wouldn't fire after the cleaning. Added another $480 to the bill. Unholy coincidence? Possibly. The tech assured me he would not have the heart to do something like that. Could be, I'm not sure. As another reviewer mentions, there was a tacked on $6 gas fee never mentioned before the service. I told him this seemed more sleazy than including it up front. He then quoted what other HVAC companies in the area are charging for gas (more of course). I called 2 other co's and they had no such charge (I asked the phone person to check).\r\n\r\np.s The old original family owned Thiele put in both furnaces and AC units. This is the new Thiele.

Pros: on time, knowledgeable tech

Cons: see below

.

Made arrangements for a service call - first experience with the company. Needed to replace my faulty thermostat. The technician arrived over 30 minutes late, and I had to phone the office to see if anyone was coming. The tech. was neat and professional, and worked quickly. While he was here he also checked the filter and humidifier at his suggestion. One thing that bothered me was an extra $6.00 ""gas charge"" when he presented the bill. When I had made the service appointment I was quoted a price, and this had not been mentioned. It seemed underhanded and besides, gas doesn't cost $4 per gallon like it once did.

1
★★★☆☆

Made arrangements for a service call - first experience with the company. Needed to replace my faulty thermostat. The technician arrived over 30 minutes late, and I had to phone the office to see if anyone was coming. The tech. was neat and professional, and worked quickly. While he was here he also checked the filter and humidifier at his suggestion. One thing that bothered me was an extra $6.00 ""gas charge"" when he presented the bill. When I had made the service appointment I was quoted a price, and this had not been mentioned. It seemed underhanded and besides, gas doesn't cost $4 per gallon like it once did.

Pros: Polite, effecient technician

Cons: Arrived late, no call, billed more than quoted.

Message from Thiele Heating & Air Conditioning

Welcome to Thiele Heating & Air Conditioning. We specialize in residential and commercial applications, making sure you, your family, and your employees and customers, are comfortable. We install the finest brands with the best service at a great value. We also service and repair ALL makes and models, specializing in the older systems that require the time tested knowledge our service department provides.

Thiele serves all of central Indiana. We have a team of trained technicians with decades of experience, working in coordination with out skilled support staff who make sure that our team is prepared to get your job done to your satisfaction.

Whether it's your gas, oil, or electric furnace, your air conditioner, heat pump, humidifier or purifier, or service and repair need, for residential or commercial projects, Thiele is the only company you need to call.We service and install ALL brands of heating and air conditioning equipment, including, but not limited to, these excellent manufacturers

American Standard

Bryant

Carrier

Goodman

Maytag

Rheem

Ruud

Trane

Weatherking

Weil-McLain

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