Master Movers LLC

★★★☆☆
In addition to handling both local and long distance moves, company has packing supplies and long term storage.
  • 1433 Sadlier Circle West Drive

    Indianapolis, IN 46239

    Map & Directions
  • 317-872-6683

About Master Movers LLC

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Transportation & Storage

Transportation & Storage
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  « Previous 1
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Great. Very nice and professional.

1
★★★☆☆

Great. Very nice and professional.

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They were great.

1
★★★☆☆

They were great.

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Great crew.

1
★★★☆☆

Great crew.

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Exactly on time, friendly, and careful of my stuff.

1
★★★☆☆

Exactly on time, friendly, and careful of my stuff.

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Very flexible and affordable.

1
★★★☆☆

Very flexible and affordable.

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They moved furniture very satisfactory.

1
★★★☆☆

They moved furniture very satisfactory.

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Big move. Guys did a great job.

1
★★★☆☆

Big move. Guys did a great job.

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They were great. Everything went smoothly and fast.

1
★★★☆☆

They were great. Everything went smoothly and fast.

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Good job!!

1
★★★☆☆

Good job!!

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Will recommend! Great!

1
★★★☆☆

Will recommend! Great!

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On time, good price, and kept moving to get finished on time.

1
★★★☆☆

On time, good price, and kept moving to get finished on time.

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Service people were excellent, on time, and extremely professional.

1
★★★☆☆

Service people were excellent, on time, and extremely professional.

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Overall service was great.

1
★★★☆☆

Overall service was great.

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The 2 movers were professional and were able to move all my stuff pretty quickly. There was no damage to my things.

1
★★★☆☆

The 2 movers were professional and were able to move all my stuff pretty quickly. There was no damage to my things.

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They moved a bed and a TV.

1
★★★☆☆

They moved a bed and a TV.

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Friendly movers, all stuff seems intact, great service.

1
★★★☆☆

Friendly movers, all stuff seems intact, great service.

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Great work.

1
★★★☆☆

Great work.

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Great job.

1
★★★☆☆

Great job.

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Great service!

1
★★★☆☆

Great service!

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Awesome.

1
★★★☆☆

Awesome.

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I would never choose this company or recommend them to anyone. Here are the things they failed at:\r
1) Protecting my property - broke several items moving and delivering goods\r
2) Damaged items in storage (mold) of which i paid $190 per

1
★★★☆☆

I would never choose this company or recommend them to anyone. Here are the things they failed at:\r
1) Protecting my property - broke several items moving and delivering goods\r
2) Damaged items in storage (mold) of which i paid $190 per

.

Interestingly enough, I found the movers to be more courteous and understanding than the customer service agents. I made a full payment in good faith that I would receive the services that I was promised and expected. Given between 2-4pm

1
★★★☆☆

Interestingly enough, I found the movers to be more courteous and understanding than the customer service agents. I made a full payment in good faith that I would receive the services that I was promised and expected. Given between 2-4pm

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They were on time. Packing was done up to my satisfaction.

1
★★★☆☆

They were on time. Packing was done up to my satisfaction.

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Great crew.

1
★★★☆☆

Great crew.

.

Movers did a great job.

1
★★★☆☆

Movers did a great job.

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From my first contact with Linda I have nothing by praises for the way we were treated. Assad and his team moved us within the time specified and were a joy to work with. We highly recommend Master Movers for an affordable smooth move.

1
★★★☆☆

From my first contact with Linda I have nothing by praises for the way we were treated. Assad and his team moved us within the time specified and were a joy to work with. We highly recommend Master Movers for an affordable smooth move.

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Great people. Thanks! Will use or refer.

1
★★★☆☆

Great people. Thanks! Will use or refer.

.

This is the second time we've used your company for a move. Our first experience was so good that I wanted to see if it would be the same the second time. It was better. Thanks again.

1
★★★☆☆

This is the second time we've used your company for a move. Our first experience was so good that I wanted to see if it would be the same the second time. It was better. Thanks again.

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Perfect. Movers were gentlement, polite, and professional.

1
★★★☆☆

Perfect. Movers were gentlement, polite, and professional.

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Job well done!

1
★★★☆☆

Job well done!

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Wonderful movers. very nice

1
★★★☆☆

Wonderful movers. very nice

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Excellent. Workers were on time and very respectful.

1
★★★☆☆

Excellent. Workers were on time and very respectful.

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On time, did job quickly

1
★★★☆☆

On time, did job quickly

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Jack & Todd were friendly, worked hard, and moved my mother's furniture after she died. Their great help was important during that difficult time. Thanks guys!

1
★★★☆☆

Jack & Todd were friendly, worked hard, and moved my mother's furniture after she died. Their great help was important during that difficult time. Thanks guys!

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Barb was excellent on the phone, pick up went as smooth as can be expected, Alex is very good foreman

1
★★★☆☆

Barb was excellent on the phone, pick up went as smooth as can be expected, Alex is very good foreman

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Showed up early and worked hard all day.

1
★★★☆☆

Showed up early and worked hard all day.

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It went very well. Very fast. They were careful with my stuff.

1
★★★☆☆

It went very well. Very fast. They were careful with my stuff.

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Marilyn, I wanted to let you know what a great job you did as my sales rep and how much i appreciate how hard Louis and Alfredo work to move our furniture and other household items. You gave us a non binding estimate of 4 hours the guys finished the job in 3 hours and 15 minutes. I know it is not easy to keep moving in this cold weather but the guys worked nonstop and for a more than fair price. thanks again to all of you.

4
★★★★☆

Marilyn, I wanted to let you know what a great job you did as my sales rep and how much i appreciate how hard Louis and Alfredo work to move our furniture and other household items. You gave us a non binding estimate of 4 hours the guys finished the job in 3 hours and 15 minutes. I know it is not easy to keep moving in this cold weather but the guys worked nonstop and for a more than fair price. thanks again to all of you.

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.

Master Movers Management.
I Appreciate the professionalism of all involved in my move from your office staff Barbara & Marilyn,
To my moving crew Luis & Pedro & Valencia. The journey from Shelbyville IN. to Midland Tx.
Was a long one. Your team of people helped in so many ways to make it a lot less exhaustive.
I Wish you much success for all of you and your company, I will be most happy to refer you.

Sincerely, Pam E.

5
★★★★★

Master Movers Management.
I Appreciate the professionalism of all involved in my move from your office staff Barbara & Marilyn,
To my moving crew Luis & Pedro & Valencia. The journey from Shelbyville IN. to Midland Tx.
Was a long one. Your team of people helped in so many ways to make it a lot less exhaustive.
I Wish you much success for all of you and your company, I will be most happy to refer you.

Sincerely, Pam E.

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Business Response:

Thank you for your review. We sincerely appreciate your business.
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I want to share my experience with all. I hired your company to move me to New York, My move as your company knows was anything but small. The 2 foreman Louis and Arturo showed amazing strength as did the other gentleman. The guys worked 7 hours straight and refused lunch, Making sure I was out of my house in time to meet my closing requirements and deadline. I can not thank your crew enough. I hope the the gift cards I mailed for the guys arrived. Please Know if I move back to Indy I will contact your company 1st .
Sincerely
Mike F.

4
★★★★☆

I want to share my experience with all. I hired your company to move me to New York, My move as your company knows was anything but small. The 2 foreman Louis and Arturo showed amazing strength as did the other gentleman. The guys worked 7 hours straight and refused lunch, Making sure I was out of my house in time to meet my closing requirements and deadline. I can not thank your crew enough. I hope the the gift cards I mailed for the guys arrived. Please Know if I move back to Indy I will contact your company 1st .
Sincerely
Mike F.

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Business Response:

Thank you for your good review. We appreciate your business and hope to be able to help you in the future.
.

I hired Master Movers to move me from my 3-bedroom house, I am very happy with the services and price provided. Arturo, Travis, and Pedro are a wonderful group of movers who worked very hard. I also appreciate the kindness of your office staff Barbara and Marilyn.
Great job to all. I WILL refer you in the future.

4
★★★★☆

I hired Master Movers to move me from my 3-bedroom house, I am very happy with the services and price provided. Arturo, Travis, and Pedro are a wonderful group of movers who worked very hard. I also appreciate the kindness of your office staff Barbara and Marilyn.
Great job to all. I WILL refer you in the future.

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Business Response:

We are happy that your move went smoothly. Thank you for any referrals you have made and we hope to help you in the future.
.

Master Movers moved me from Fishers In. to Florida. I was expecting to wait 21 days for delivery, But all my furniture arrived in just 15 days. No damage to report. The movers took precautions to protect my new floors and the walls. I paid over $ 3700 and to be honest the company and move went very well. I would be happy to use them again.

4
★★★★☆

Master Movers moved me from Fishers In. to Florida. I was expecting to wait 21 days for delivery, But all my furniture arrived in just 15 days. No damage to report. The movers took precautions to protect my new floors and the walls. I paid over $ 3700 and to be honest the company and move went very well. I would be happy to use them again.

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Business Response:

We are glad your delivery got to you in less time than you expected. Thank you for your good review and we wish you the best in Florida!
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I moved 4 times in the recent 3 years and this is the most horrible nightmare experience I ever have. I am VERY VERY regreted my decision to use them and WILL NOT NEVER use them again.
I moved on in June this year. I got a quote of fair low price of 1650 $ which is very attractive. I was skeptical at the begining about the extra charge and asked quiet a few questions. But the women who gave me the quote promised again again to be comfortable with this arrangement. She garanteed that there will NO surprises.

However, the price changed when my stuffs were half load due to " beyond" the quotation. So the manager on duty was very rude and jack the price 2 times higher than the quoted price. Eventually we setttled down more than 3400 after we negotiated with him. The manager left us high and dry for few hours during the moving and tried to force the price. It was disgussing experience !!!!!
After unloading, I find scratches on my table, crashed glassware, coffee table missing part.
It is a nightmare experience and it was a trap !!!

1
★☆☆☆☆

I moved 4 times in the recent 3 years and this is the most horrible nightmare experience I ever have. I am VERY VERY regreted my decision to use them and WILL NOT NEVER use them again.
I moved on in June this year. I got a quote of fair low price of 1650 $ which is very attractive. I was skeptical at the begining about the extra charge and asked quiet a few questions. But the women who gave me the quote promised again again to be comfortable with this arrangement. She garanteed that there will NO surprises.

However, the price changed when my stuffs were half load due to " beyond" the quotation. So the manager on duty was very rude and jack the price 2 times higher than the quoted price. Eventually we setttled down more than 3400 after we negotiated with him. The manager left us high and dry for few hours during the moving and tried to force the price. It was disgussing experience !!!!!
After unloading, I find scratches on my table, crashed glassware, coffee table missing part.
It is a nightmare experience and it was a trap !!!

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Business Response:

On the day of the move, the movers will load the items that are on the inventory. If a customer has more items than quoted for then the price will go up. It is up to the customer to have Master Movers LLC unload their items and cancel the move. We at Master Movers are unable to know if the customer is giving an accurate inventory until we get there on the day of the move unless a visual estimate is received. Unfortunately, because there are more items the customer is going to be charged more for the move. Damages and losses can happen during the move and Master Movers LLC has a claims process in place in case this happens. We sincerely apologize this happened to you. If you have submitted a claim with Master Movers we can get the appropriate compensation based on your contract.
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The price you are told is no where near correct.

Your items will be carelessly broken.

The owner/manager of the company will lie to you.

You will be overcharged for supplies.

The delivery will not be made in a timely fashion.

You will not get communications from the company.

If this is what you like in a move, then go for it!

1
★☆☆☆☆

The price you are told is no where near correct.

Your items will be carelessly broken.

The owner/manager of the company will lie to you.

You will be overcharged for supplies.

The delivery will not be made in a timely fashion.

You will not get communications from the company.

If this is what you like in a move, then go for it!

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Business Response:

For a nonbinding estimate over the phone, the price is based on a list of items provided by the customer. On the day of the move if the customer has more items than the inventory given, the price will go up as well as if the customer requires packing materials the price will increase. The estimated delivery window depends on how far the items are going, but it is just an estimate. Per the DOT a company has up to 21 business to deliver a customer, but we do our best to get your delivery to you within the estimated window. All of these policies are laid out in the 3-4 page order for service sent to all customers when booking the move.
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I have never hired a moving company before this one so I didn't know anything. After this I would never hire a moving company again! Worst experience of my life. They gave us an estimate for 1400 so we though that was cheaper than some other places. When moving day came they took 5-6 hours to load everything on the truck and when it was all on they told us it was going to be $2100 now. Our stuff wasn't even worth that much!! This is outrageous. Never get a non binding estimate they can charge you whatever they want. When we got the estimate we talked to Barbara who was friendly at the time. After they get your stuff and you sign the contract she will avoid your calls. It took 2 weeks to get our stuff. They promise you your stuff in 2-3 business days but they lie. When the movers dropped our stuff off the boxes were smashed some dishes were broken, our bookcases were destroyed, the baby crib was all scratched up, the changing table was cracked. For the amount of money we paid our stuff should not have been damaged. It looked like they just threw our stuff around like it was trash like they didn't even care. They only pay you .60 a pound so we will be lucky if we get $10. In there contract they cover all their bases so they can get away with this stuff. They are they most shady company I have ever dealt with. They should be out of business the way they treat people and I am going to contact every agency I can to let them know this company is scamming people. They obviously don't know what customer service is. It would have been cheaper to use a uhaul and do it ourselves. At least we would have taken care of our stuff so it wouldn't get damaged.

Just because this company looks like it has a good review on here it is deceiving. The company can post its own reviews to make themselves look better. STAY AWAY they ill scam you!

1
★☆☆☆☆

I have never hired a moving company before this one so I didn't know anything. After this I would never hire a moving company again! Worst experience of my life. They gave us an estimate for 1400 so we though that was cheaper than some other places. When moving day came they took 5-6 hours to load everything on the truck and when it was all on they told us it was going to be $2100 now. Our stuff wasn't even worth that much!! This is outrageous. Never get a non binding estimate they can charge you whatever they want. When we got the estimate we talked to Barbara who was friendly at the time. After they get your stuff and you sign the contract she will avoid your calls. It took 2 weeks to get our stuff. They promise you your stuff in 2-3 business days but they lie. When the movers dropped our stuff off the boxes were smashed some dishes were broken, our bookcases were destroyed, the baby crib was all scratched up, the changing table was cracked. For the amount of money we paid our stuff should not have been damaged. It looked like they just threw our stuff around like it was trash like they didn't even care. They only pay you .60 a pound so we will be lucky if we get $10. In there contract they cover all their bases so they can get away with this stuff. They are they most shady company I have ever dealt with. They should be out of business the way they treat people and I am going to contact every agency I can to let them know this company is scamming people. They obviously don't know what customer service is. It would have been cheaper to use a uhaul and do it ourselves. At least we would have taken care of our stuff so it wouldn't get damaged.

Just because this company looks like it has a good review on here it is deceiving. The company can post its own reviews to make themselves look better. STAY AWAY they ill scam you!

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Business Response:

A nonbinding estimate over the phone is based on a list of inventory the customer provides. If there are more items on the day of the move then the customer will be charged accordingly. It is in the power of the customer to cancel the move or only have the items on the inventory be taken. Master Movers is unable to determine whether an accurate list is being given to the moving consultants. If packing materials are required, the cost will also increase. Per the DOT all moving companies must provide valuation at $.60 per pound. If you would like to purchase additional insurance this is an option through a moving insurance company we affiliate with. All of these policies are laid out in the order for service sent to the customer before booking the move. It is a 3 page document and very straight forward.
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Master Movers is the WORST company I have ever experienced. STAY FAR FAR AWAY from these criminals. Moved my 4 bedroom home less than ten miles, and damaged/destroyed all furmiture and home we moved out of. I threw these #$%^&*@ idiots out of my new house in the snow and unloaded the trucks into my driveway and garage with my pregenant wife. I finished the move myself, only to find out everything we owned was scratched, dented, broken, cracked, or just ruined.
I had the owners cousin come to the houose with his video camera and I thought the punk was going to cry. Good luck suing them, the owners wife is an attorney and will tie you up in court for months, nickle and diming you and your attorney to death.

I signed a document for the additional insurance which covers the replacement cost of anything, only to find out, it was a scam. They dont even have it or carry it.

1
★☆☆☆☆

Master Movers is the WORST company I have ever experienced. STAY FAR FAR AWAY from these criminals. Moved my 4 bedroom home less than ten miles, and damaged/destroyed all furmiture and home we moved out of. I threw these #$%^&*@ idiots out of my new house in the snow and unloaded the trucks into my driveway and garage with my pregenant wife. I finished the move myself, only to find out everything we owned was scratched, dented, broken, cracked, or just ruined.
I had the owners cousin come to the houose with his video camera and I thought the punk was going to cry. Good luck suing them, the owners wife is an attorney and will tie you up in court for months, nickle and diming you and your attorney to death.

I signed a document for the additional insurance which covers the replacement cost of anything, only to find out, it was a scam. They dont even have it or carry it.

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.

I have moved 5 times in the last 7 years and when i made my decision to hire master movers to move my family was the best decision i have ever made. I first contacted master movers back in Oct. 2010 i spoke with Barbara from the office who then asked for a list of the things i wanted to move, she then gave me an estimate for 3 men (i did have a 3 bedroom home) for only $89.99 an hour , this was cheapest i have found so i hired master movers. on the day of the move 3 men showed up on time and all in uniform. the total move did take half hour longer i but i did request for the movers to pack a few things for me anyways the crew that Barbara send were very professional handled my things with care and in the long run was very with the p cost i have paid i highly recommend Master movers for you next move,.

5
★★★★★

I have moved 5 times in the last 7 years and when i made my decision to hire master movers to move my family was the best decision i have ever made. I first contacted master movers back in Oct. 2010 i spoke with Barbara from the office who then asked for a list of the things i wanted to move, she then gave me an estimate for 3 men (i did have a 3 bedroom home) for only $89.99 an hour , this was cheapest i have found so i hired master movers. on the day of the move 3 men showed up on time and all in uniform. the total move did take half hour longer i but i did request for the movers to pack a few things for me anyways the crew that Barbara send were very professional handled my things with care and in the long run was very with the p cost i have paid i highly recommend Master movers for you next move,.

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.

Master movers moved me on December 14th, i had first spoke to Marilyn in the office who then suggested to send a representative to my home due to the amount of furniture i had. When Ben came to my home he took a complete list of inventory the following day when Marilyn called me to give me my price i thought it was a little high but it was a not to exceed including the packing service. The crew that came to my home showed up on time and were very professional and handled my stuff with great care. the move and the total cost actually came in a little less than the not to exceed price. the crew took all my beds, mirrors and such item apart and actually put them back together again wow!!!! i was really amazed i would recommend this company to all my friends and family. IF YOU ARE THINKING ABOUT MOVING CALL MASTER MOVERS YOU WONT BE DISAPPOINTED

5
★★★★★

Master movers moved me on December 14th, i had first spoke to Marilyn in the office who then suggested to send a representative to my home due to the amount of furniture i had. When Ben came to my home he took a complete list of inventory the following day when Marilyn called me to give me my price i thought it was a little high but it was a not to exceed including the packing service. The crew that came to my home showed up on time and were very professional and handled my stuff with great care. the move and the total cost actually came in a little less than the not to exceed price. the crew took all my beds, mirrors and such item apart and actually put them back together again wow!!!! i was really amazed i would recommend this company to all my friends and family. IF YOU ARE THINKING ABOUT MOVING CALL MASTER MOVERS YOU WONT BE DISAPPOINTED

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.

I had a recent move within the indianapolis, area, The day of the move the movers called me 30 prior to arrival time, They showed up on time. The foreman Autreo was a real gym, the crew worked very hard, and finished the job within the time i was quoted 3 hours,
The sales lady Marylin was always polite and willing to assist.
she explained what was included and what was not included.
The only SUPRISE, was the best service one could expect.
I admit i was scared after i read the bad reviews on the BBB and this web-site, but in the end, I could not have been more happy.
I will recommend this company to friends and family should they ever need movers.

4
★★★★☆

I had a recent move within the indianapolis, area, The day of the move the movers called me 30 prior to arrival time, They showed up on time. The foreman Autreo was a real gym, the crew worked very hard, and finished the job within the time i was quoted 3 hours,
The sales lady Marylin was always polite and willing to assist.
she explained what was included and what was not included.
The only SUPRISE, was the best service one could expect.
I admit i was scared after i read the bad reviews on the BBB and this web-site, but in the end, I could not have been more happy.
I will recommend this company to friends and family should they ever need movers.

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Business Response:

Thank you for your good review. We appreciate that you gave a chance to do your move. We are glad everything went smoothly for you.
.

I recently used the company for a move in the Fisher area, First, I found the office staff to be very polite they expained what was included in my move, and what would not be included and did tell me if i wanted to purchase additional insurance i could go to a web site called moving insurance.com, The movers had the same polite attitude, I really liked Autero, the crew worked quickly,
The estimate was pretty close to what i had to pay, The only extra charge was for the shrink wrap and tape that was used, I
admit that was my own fault, It does say in the contract that packing is extra, The only thing i would caution people on is that you understand this is and additional charge, The quilted padding that is included in your move is just that... "So if you do not want them to shrink wrap or tape your items you must tell the that !!!!!!.. I was a bit suprised to read some of the bad reviews but
it sounds like maybe some of these people did not understand the contract, I am certain that most of these moving companies
are all alike, It is up to us the consumer to ask the right questions, and read our contracts. I WOULD RECOMMEND THIS COMPANY IF YOU ARE PLANNING A MOVE, But i see no reason for them to shrink wrap or tape your couch,.

4
★★★★☆

I recently used the company for a move in the Fisher area, First, I found the office staff to be very polite they expained what was included in my move, and what would not be included and did tell me if i wanted to purchase additional insurance i could go to a web site called moving insurance.com, The movers had the same polite attitude, I really liked Autero, the crew worked quickly,
The estimate was pretty close to what i had to pay, The only extra charge was for the shrink wrap and tape that was used, I
admit that was my own fault, It does say in the contract that packing is extra, The only thing i would caution people on is that you understand this is and additional charge, The quilted padding that is included in your move is just that... "So if you do not want them to shrink wrap or tape your items you must tell the that !!!!!!.. I was a bit suprised to read some of the bad reviews but
it sounds like maybe some of these people did not understand the contract, I am certain that most of these moving companies
are all alike, It is up to us the consumer to ask the right questions, and read our contracts. I WOULD RECOMMEND THIS COMPANY IF YOU ARE PLANNING A MOVE, But i see no reason for them to shrink wrap or tape your couch,.

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Business Response:

Thank you for good review. We truly appreciate your business. I apologize for the miscommunication in the packing material charges. The quilted padding does required tape to be wrapped around your items. We shrink wrap and use tape for your benefit to protect your items, but in the event a customer does not want this they can sign a waiver for damages and dismiss this additional packing charge.
 

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