After deciding that I couldn't clear my shower drain myself, on Saturday morning I placed a request for service online. I was contacted about an hour later: they couldn't get a plumber out to me on Saturday, but would 8:30 Sunday morning work? Brian K was precisely on time and had my drain clear within about an hour. I was not charged extra for the weekend or next-day service.
John and Brian assisted me in finding the source and exact location of a severe clog in my underground sewer line. They were nothing short of helpfull and professional. I would recommend them to anyone.
I needed a toilet reset as the wax seal had deteriorated. I needed someone to come over the weekend and they did not charge extra for that! Paul was the technician and he was fantastic. Very polite and personable. He took care of toilet and everything was back to normal in about 30-45min. We even talked about family and pets, etc while he was here. If I need any future plumbing services I will be calling Roto-Rooter and asking for Paul to come out again!
I was very happy with the service Rot Rooter provided to me on September 23rd. Technician was friendly and polite and took care of our clogged water line.
Did a good job, got bath tub drain unplugged. Cleaned up after himself and was very polite.
service man, Scott was very courteous, did an excellent job, cleaned up his work area and told us to call if we had further problems.