Storage Express

★★★★☆
Secure and Affordable Self Storage from Storage Express - Columbus -15th St
  • 170 15th St

    Columbus, IN 47201

    Map & Directions
  • 812-378-0808

About Storage Express

Hours
Daily 24 Hours
3.5 2
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Storage Express will try to sell you on their to-the-day proration policy, claiming they will send a refund in 15 days. After my recent rental, those 15 days came and went, with no refund check. I contacted Storage Express about the missing refund due and was assured it was "in the mail." The following week, the check did show up, but instead of a full refund of the prorated amount, they had rounded down to an even dollar amount. When I brought this to their attention, they refused to correct the error. Not that it'll break the bank, but on principle, I'm appalled at this dishonest practice. Storage Express slow paid a refund that was contractually owed, sent it only after being reminded of that contractual obligation and short-changed the refund at that. I am quite disappointed, as I'd had higher hopes from Storage Express, after the way they handled a malfunctioning door issue at the beginning of my rental. I would suggest looking elsewhere for your storage needs unless you have time to chase after a prorated refund and don't mind that they short-change that refund.

1
★☆☆☆☆

Storage Express will try to sell you on their to-the-day proration policy, claiming they will send a refund in 15 days. After my recent rental, those 15 days came and went, with no refund check. I contacted Storage Express about the missing refund due and was assured it was "in the mail." The following week, the check did show up, but instead of a full refund of the prorated amount, they had rounded down to an even dollar amount. When I brought this to their attention, they refused to correct the error. Not that it'll break the bank, but on principle, I'm appalled at this dishonest practice. Storage Express slow paid a refund that was contractually owed, sent it only after being reminded of that contractual obligation and short-changed the refund at that. I am quite disappointed, as I'd had higher hopes from Storage Express, after the way they handled a malfunctioning door issue at the beginning of my rental. I would suggest looking elsewhere for your storage needs unless you have time to chase after a prorated refund and don't mind that they short-change that refund.

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Storage Express will try to sell you on their to-the-day proration policy, claiming they will send a refund in 15 days. After my recent rental, those 15 days came and went, with no refund check. I contacted Storage Express about the

3
★★★★★

Storage Express will try to sell you on their to-the-day proration policy, claiming they will send a refund in 15 days. After my recent rental, those 15 days came and went, with no refund check. I contacted Storage Express about the

Message from Storage Express

Storage Express Self Storage Columbus Indiana is conveniently located at 170 15th St near N Indianapolis Rd and Brown St. With many great features, including Extended Customer Service Hours 7am-10pm (EST) Daily!

24/7 Video Recording

Fenced with a Controlled Access Gate

Bright Exterior Lighting

24 Hr. Access

Paved Driveways

No Deposits

Monthly Orkin Pest Control

Multiple Payment Options

Call Today...Move In Today!

Complimentary e-Statements, we're sure to meet and exceed all of your self storage needs. Visit our website today for internet specials, unit sizes and information, web coupons or a free online quote!

More about Storage Express

Extended Customer Service Hours 24/7 Video Recording Fenced with a Controlled Access Gate Bright Exterior Lighting 24 Hr. Access Paved Driveways No Deposits Monthly Orkin Pest Control Call Today...Move In Today! Complimentary e-Statements

 

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