Suzanne's Bridal & Formal Wear

★☆☆☆☆
  • 1000 N Walnut St

    Bloomington, IN 47404

    Map & Directions
  • 812-331-0469

About Suzanne's Bridal & Formal Wear

Categories
  • Formal Wear Rental
  • Formal Wear Stores
  • Bridal Shops

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I was traveling to try on a dress that was my dream gown. I had fallen in love with this dress, and they were the only place that had it at the time. I drove there all the way from Valpariaso, IN and went into the shop. I am a size 10-12 in wedding dresses (which as is average), and the dress was in a size 4. It wouldn't have bothered me so much had the consultant looked at me like I was a beached whale, and wouldn't help me. she refused to help me with trying it on. I didn't even bother, i just held it up o me in the fitting room and tried not to cry because of the way she behaved. She wouldn't let me look at any other dresses, she kept talking about how my shape wouldn't look good in the dress, and was sort of sneering at me. I walked out mortified, sat in my car and cried. Worst experience I have ever had. I found the dress in my size, and it looked great! I ordered it from a different shop, and I pray that nobody should have to be treated as callous as I was treated that day.

1
★☆☆☆☆

I was traveling to try on a dress that was my dream gown. I had fallen in love with this dress, and they were the only place that had it at the time. I drove there all the way from Valpariaso, IN and went into the shop. I am a size 10-12 in wedding dresses (which as is average), and the dress was in a size 4. It wouldn't have bothered me so much had the consultant looked at me like I was a beached whale, and wouldn't help me. she refused to help me with trying it on. I didn't even bother, i just held it up o me in the fitting room and tried not to cry because of the way she behaved. She wouldn't let me look at any other dresses, she kept talking about how my shape wouldn't look good in the dress, and was sort of sneering at me. I walked out mortified, sat in my car and cried. Worst experience I have ever had. I found the dress in my size, and it looked great! I ordered it from a different shop, and I pray that nobody should have to be treated as callous as I was treated that day.

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Business Response:

Blaire, I realize that you shopped here long before I became the new owner, but I would like to extend the sincerest apologizes for what you went through. NO bride should be treated a certain way because of her size. Every woman is beautiful in her own way, and no individual can put a number on that. I'm sure that the dress you selected was stunning on you, and I imagine that you were a true princess on your wedding day. I hope that anyone that is in the market for a bridal gown will please give me, as a new owner, the opportunity to prove that I am not like the previous owner and I will do anything in my power to make sure you have your dream dress and are stunning on your big day. Again, Blaire I am so sorry for your experience and I wish you a happy and blessed marriage. --Tayler

Message from Suzanne's Bridal & Formal Wear

Please come visit the new and improved Suzanne's! I challenge you to find a more pleasant atmosphere and shopping experience in Bloomington. We will do everything that we can to see that your big day is perfect from start to finish!

More about Suzanne's Bridal & Formal Wear

We provide our clients with wedding gowns, bridesmaids dresses, tuxedo rentals, flower girl dresses, prom dresses and accessories.

 

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