The Woodhouse Day Spa - Fishers

★★★★☆
  • 1501 Geist Pavilion Dr #118

    Fishers, IN 46037

    Map & Directions
  • 317-594-9300

About The Woodhouse Day Spa - Fishers

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The customer service here is horrible, and their business practices are violating the Credit CARD Act of 2009. According to this law, gift cards for both gifts and services cannot expire within 5 years of the purchase date, and yet, Villaggio will not honor gift cards one year after the date of purchase. They would not honor my $50 gift card which "expired" only weeks before I visited, and I know of at least three other people who have experienced the same thing. After the manager would not return my phone calls or emails, I submitted them to the BBB, and the manager did not respond to their inquiry either. Do not go here!

1
★☆☆☆☆

The customer service here is horrible, and their business practices are violating the Credit CARD Act of 2009. According to this law, gift cards for both gifts and services cannot expire within 5 years of the purchase date, and yet, Villaggio will not honor gift cards one year after the date of purchase. They would not honor my $50 gift card which "expired" only weeks before I visited, and I know of at least three other people who have experienced the same thing. After the manager would not return my phone calls or emails, I submitted them to the BBB, and the manager did not respond to their inquiry either. Do not go here!

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I adored Villaggio. ADORED. I found them online because I was searching for a spa/hair salon with someone who was licensed to do the Keratin Complex treatment on my hair. From the minute I called to schedule an appointment, everyone was extremely friendly, welcoming, informative, and light-hearted. I got a little lost on my way there and I called and the woman who answered was very kind and gave me directions on how to find the place. I drove 2 hours from Bloomington to Fishers just to get this done to my hair, and I will admit I was a bit nervous. Allison knew her stuff. She explained everything to me. Because I was getting a color & keratin, I was there from noon to 4, all day! Never once did I feel unwelcome and I didn't experience any of those weird awkward moments where the hairdressers at some places kind of ignore the fact that you are there. They gave me lemon water to sip too :) I had to sit for periods of time for both the color & keratin and I ended up talking to the other hairdressers and clients and we all just had a really great time joking and talking about where we were all from, etc. The atmosphere was so comfortable and I felt so at ease, something I am not accustomed to when going to get my hair done. I am extremely tempted to drive back up there to get my roots retouched, even though that sounds extreme, because I loved it so much. I WILL be going back up there to get my keratin treatment again, even though that's not for a while! 5 stars, highly recommend to every and anyone. Definitely a little pricey, but I was prepared for that and I was more than willing to tip nicely because Allison was just incredible and a really kind and patient and funny person. Even the people working behind the desk stuck with me because they were so amiable and easy to talk to. Keep it up, Villaggio, never stop doing all the things you do so well! I will see you again! Promise!

2
★★★★★

I adored Villaggio. ADORED. I found them online because I was searching for a spa/hair salon with someone who was licensed to do the Keratin Complex treatment on my hair. From the minute I called to schedule an appointment, everyone was extremely friendly, welcoming, informative, and light-hearted. I got a little lost on my way there and I called and the woman who answered was very kind and gave me directions on how to find the place. I drove 2 hours from Bloomington to Fishers just to get this done to my hair, and I will admit I was a bit nervous. Allison knew her stuff. She explained everything to me. Because I was getting a color & keratin, I was there from noon to 4, all day! Never once did I feel unwelcome and I didn't experience any of those weird awkward moments where the hairdressers at some places kind of ignore the fact that you are there. They gave me lemon water to sip too :) I had to sit for periods of time for both the color & keratin and I ended up talking to the other hairdressers and clients and we all just had a really great time joking and talking about where we were all from, etc. The atmosphere was so comfortable and I felt so at ease, something I am not accustomed to when going to get my hair done. I am extremely tempted to drive back up there to get my roots retouched, even though that sounds extreme, because I loved it so much. I WILL be going back up there to get my keratin treatment again, even though that's not for a while! 5 stars, highly recommend to every and anyone. Definitely a little pricey, but I was prepared for that and I was more than willing to tip nicely because Allison was just incredible and a really kind and patient and funny person. Even the people working behind the desk stuck with me because they were so amiable and easy to talk to. Keep it up, Villaggio, never stop doing all the things you do so well! I will see you again! Promise!

Pros: Calm atmosphere, very welcoming and friendly, very modern

Cons: It's too far away from Bloomington!

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I recently visited Villaggio day spa for a full day of services. I had a massage, facial, mani/pedi, and also hair. (the works) :) When I arrived I was greeted by a friendly front desk staff that showed me to the locker room and offered me wine, water, and other snacks.

My massage was nothing but the BEST! Very relaxing and helpful to my stress level! I then had one of their new Emminence organic facials that left me with an amazing glow! I even treated myself and purchased the products to take home!! After that I had my mani/pedi which was perfect. The pedicure tubs need a little work, but other than that I was extremely satisfied. I finished my day with a cut from the salon. The girls in the salon are a breath of fresh air! They were very friendly, fun, and most importantly GOOD!!

I would recommend Villaggio to EVERYONE! And to all those negative reviews below....you don't know what your missing!!!

Can't wait to schedule my next spa day!

2
★★★★★

I recently visited Villaggio day spa for a full day of services. I had a massage, facial, mani/pedi, and also hair. (the works) :) When I arrived I was greeted by a friendly front desk staff that showed me to the locker room and offered me wine, water, and other snacks.

My massage was nothing but the BEST! Very relaxing and helpful to my stress level! I then had one of their new Emminence organic facials that left me with an amazing glow! I even treated myself and purchased the products to take home!! After that I had my mani/pedi which was perfect. The pedicure tubs need a little work, but other than that I was extremely satisfied. I finished my day with a cut from the salon. The girls in the salon are a breath of fresh air! They were very friendly, fun, and most importantly GOOD!!

I would recommend Villaggio to EVERYONE! And to all those negative reviews below....you don't know what your missing!!!

Can't wait to schedule my next spa day!

Pros: Amazing services, Top service providers, Relaxing Enviroment

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First Time villaggio goer and wow...best massage i have ever had. Asked her where she trained because was unlike any other I had experienced. Facial was awesome too. Both Ann and Melinda were outstanding and informative. They both helped me pick out perfect products as well that I am thouroughly enjoying at home. Can't wait to go back. One flaw however was the girl in the Beatles T shirt and pink hair that claimed to be the manager. She was lethargic and kind of rude. I thought she was kidding that she was manager because she was not at all a representative of the quality I had just experienced. I still recommend it there though-awesome!

2
★★★★☆

First Time villaggio goer and wow...best massage i have ever had. Asked her where she trained because was unlike any other I had experienced. Facial was awesome too. Both Ann and Melinda were outstanding and informative. They both helped me pick out perfect products as well that I am thouroughly enjoying at home. Can't wait to go back. One flaw however was the girl in the Beatles T shirt and pink hair that claimed to be the manager. She was lethargic and kind of rude. I thought she was kidding that she was manager because she was not at all a representative of the quality I had just experienced. I still recommend it there though-awesome!

Pros: Top Quality Massage and Facial

Cons: Manager?

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Had a facial done at the Zionsville location. The service was weak, paid for a full hour but did not get a full hour service. None of the people in my party were overly pleased with their services, massages mostly. None of the services were consistant..one person got light w/ extractions and one person did not. Not much detail given to customer satisfaction.

0
★☆☆☆☆

Had a facial done at the Zionsville location. The service was weak, paid for a full hour but did not get a full hour service. None of the people in my party were overly pleased with their services, massages mostly. None of the services were consistant..one person got light w/ extractions and one person did not. Not much detail given to customer satisfaction.

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I had to leave a comment after i saw that villaggio got the city search for best brazillian wax...WHAT A JOKE!!!!!! I used to go to Trisha Fish and she left after some shady stuff went down and went to Flirt Salon and Spa. i needed to get in for a last minute wax and she was booked on the day i needed in (it was VERY last minute) so i decided to call villaggio.
well they were able to get me in that day (probably because no one wants to go there anymore). I had THE worse wax of my life! my skin tore, i had a lot of hair left and when i called to get a redo they were gonna make me pay for it. The only reason they got that award was because Trisha used to work there...
I wouldnt waste my time going there again, and i have learned my lesson about straying away from what i know is the best.
so i highly recomend Trisha at Flirt Salon and Spa and NOT go to villaggio

0
★☆☆☆☆

I had to leave a comment after i saw that villaggio got the city search for best brazillian wax...WHAT A JOKE!!!!!! I used to go to Trisha Fish and she left after some shady stuff went down and went to Flirt Salon and Spa. i needed to get in for a last minute wax and she was booked on the day i needed in (it was VERY last minute) so i decided to call villaggio.
well they were able to get me in that day (probably because no one wants to go there anymore). I had THE worse wax of my life! my skin tore, i had a lot of hair left and when i called to get a redo they were gonna make me pay for it. The only reason they got that award was because Trisha used to work there...
I wouldnt waste my time going there again, and i have learned my lesson about straying away from what i know is the best.
so i highly recomend Trisha at Flirt Salon and Spa and NOT go to villaggio

Pros: nothing

Cons: all the good people have left!

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My massage therapist has left Villaggio and I was extremely disappointed that they let her go. I refuse to go back. It seems like the spa is really changing and weird things are going on with the owner and the rest of the staff. What's happening?

0
★☆☆☆☆

My massage therapist has left Villaggio and I was extremely disappointed that they let her go. I refuse to go back. It seems like the spa is really changing and weird things are going on with the owner and the rest of the staff. What's happening?

Cons: therapist gone

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I just want to give possitive feed back to the entire Villaggio Staff. This is the 2nd time me and my girlfriends have been back for a spa party. The entire process was simple and easy. Also, for the second time Barb has helped me organize this event. Like alway it went off without a hitch and we had an awesome time. See you all again next fall.

You guys ROCK!!

2
★★★★★

I just want to give possitive feed back to the entire Villaggio Staff. This is the 2nd time me and my girlfriends have been back for a spa party. The entire process was simple and easy. Also, for the second time Barb has helped me organize this event. Like alway it went off without a hitch and we had an awesome time. See you all again next fall.

You guys ROCK!!

Pros: Fantastic Customer Service

Cons: A bit of a drive for me but worth it!

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Typically, I don't write reviews on internet blogs or forums but after reading another review I felt that I had to share something POSITIVE for potential customers to Villaggio. I have been a client of Villaggio for several years and I have never had anything but positive experiences. I have had facials, massage, and body treatments by members of their staff and it has always been fantastic! The facility is beautiful and the staff has always made me feel comfortable. TAKE IT FROM A LONG TIME CLIENT....YOU WON'T BE DISAPPOINTED!

2
★★★★★

Typically, I don't write reviews on internet blogs or forums but after reading another review I felt that I had to share something POSITIVE for potential customers to Villaggio. I have been a client of Villaggio for several years and I have never had anything but positive experiences. I have had facials, massage, and body treatments by members of their staff and it has always been fantastic! The facility is beautiful and the staff has always made me feel comfortable. TAKE IT FROM A LONG TIME CLIENT....YOU WON'T BE DISAPPOINTED!

Pros: Beautiful facility and great customer service

Cons: Wish I could go more often

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I was given a $250 gift certicate May 1, 2009 with the impression they carry Epicuren skin care. After a couple of weeks finding out they can't get it in, I was then told it would be easier to order my product online. After speaking to several that I can't get through that way I hear that I cannot use gift certificates online. It is now Monday, Aug 24 and I received PART of my product last week with PROMISES from Zionsville and Fishers the rest would be sent out last Wednesday. I called today to see what happened and she said the bills were on Barb's desk and they can't send until she signs...
A girft certificate that was bought almost 4 mons ago! Barb the owner does not take or return calles. I have left her numerous messages through these last months and spoke with a several people there about this.
This is what a day spa delivers? This is not just a simple misunderstanding..this has been months and they have not yet delivered. Please do not waste your money there. Look around, you can do better.

0
★☆☆☆☆

I was given a $250 gift certicate May 1, 2009 with the impression they carry Epicuren skin care. After a couple of weeks finding out they can't get it in, I was then told it would be easier to order my product online. After speaking to several that I can't get through that way I hear that I cannot use gift certificates online. It is now Monday, Aug 24 and I received PART of my product last week with PROMISES from Zionsville and Fishers the rest would be sent out last Wednesday. I called today to see what happened and she said the bills were on Barb's desk and they can't send until she signs...
A girft certificate that was bought almost 4 mons ago! Barb the owner does not take or return calles. I have left her numerous messages through these last months and spoke with a several people there about this.
This is what a day spa delivers? This is not just a simple misunderstanding..this has been months and they have not yet delivered. Please do not waste your money there. Look around, you can do better.

Pros: Initial sales pictch

Cons: Owner not interested in customer satifaction

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I have been going to Amanda for the last couple of years and love her!! Not only do I love her but i also love my hair! She is no longer at Villaggio but has moved to Skinners in broad ripple. Im excited to see her there. Its totaly worth the drive trust me!!

2
★★★★★

I have been going to Amanda for the last couple of years and love her!! Not only do I love her but i also love my hair! She is no longer at Villaggio but has moved to Skinners in broad ripple. Im excited to see her there. Its totaly worth the drive trust me!!

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This place has potential, but is not interested in creating regular clientele. I tried this place twice. Both appointments had me sitting over 20 minutes in their lounge before appointment was to begin. On my 2nd appointment, I walked down the hall in my bathrobe and saw the manager chatting and laughing with my person. She told me she would be "a minute" so I sat back down. I asked the therapist what was going on when I was alone with her and she told me the manager was showing her pictures of a trip?? Heavy drilling going on next door during massage. I called owner twice with no call back and finally wrote a letter complaining. She called me back apologizing and said manager hadn't been on a vacation in 3 years and was showing pictures. She didn't intend to be mean. "She's a good Christian girl" ????? Had 9:30 appointment but did not get out until after 12!! Not on my time! No concessions offered. Not even a return appointment offered at a discount. Had booked 1.5 hour massage. If you don't go back, they don't care.

0
★☆☆☆☆

This place has potential, but is not interested in creating regular clientele. I tried this place twice. Both appointments had me sitting over 20 minutes in their lounge before appointment was to begin. On my 2nd appointment, I walked down the hall in my bathrobe and saw the manager chatting and laughing with my person. She told me she would be "a minute" so I sat back down. I asked the therapist what was going on when I was alone with her and she told me the manager was showing her pictures of a trip?? Heavy drilling going on next door during massage. I called owner twice with no call back and finally wrote a letter complaining. She called me back apologizing and said manager hadn't been on a vacation in 3 years and was showing pictures. She didn't intend to be mean. "She's a good Christian girl" ????? Had 9:30 appointment but did not get out until after 12!! Not on my time! No concessions offered. Not even a return appointment offered at a discount. Had booked 1.5 hour massage. If you don't go back, they don't care.

Pros: Nice setup

Cons: If you aren't happy, they don't care.

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I live 2 hours away and decided to drive because my area doesnt offer what i consider suitable salons. Amanda was nice and did a great job on my hair. She also took an ample amount of time to book me and didn't seemed rushed to get through to her next client which is getting difficult to find in a hairdresser. Needless to say, I will be making the drive again. Thanks Amanda!!!!

2
★★★★★

I live 2 hours away and decided to drive because my area doesnt offer what i consider suitable salons. Amanda was nice and did a great job on my hair. She also took an ample amount of time to book me and didn't seemed rushed to get through to her next client which is getting difficult to find in a hairdresser. Needless to say, I will be making the drive again. Thanks Amanda!!!!

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I never write on these things but my girlfriend talked me into it after bragging about my experience at Villaggio. I used to get massages every week in Colorado and since moving here I have struggled to find a therapist who really seems to know the body and be able to work problem spots well. I had a massage with Anne that was one of the best experiences I have ever had. She was knowledgable, personable and without killing me tended to every knot I had. I called her hands magic hands to my girlfriend who laughed but seriously that is the best way I can describe it. I definitely will be seeing her quite a bit and if anyone out there is strugging to find a great therapist, give Anne a try. I have already referred three people. The front desk was also extremely nice. So many places here seem to treat you like a number and the guy at the front desk took such pride in the place and walked me through like I was a special guest. I felt like a queen the whole time. Thank you! Oh and thank you to the girl who makes the brownies...Anne said I should try one and I did...I snuck two more when she wasn't looking.

2
★★★★★

I never write on these things but my girlfriend talked me into it after bragging about my experience at Villaggio. I used to get massages every week in Colorado and since moving here I have struggled to find a therapist who really seems to know the body and be able to work problem spots well. I had a massage with Anne that was one of the best experiences I have ever had. She was knowledgable, personable and without killing me tended to every knot I had. I called her hands magic hands to my girlfriend who laughed but seriously that is the best way I can describe it. I definitely will be seeing her quite a bit and if anyone out there is strugging to find a great therapist, give Anne a try. I have already referred three people. The front desk was also extremely nice. So many places here seem to treat you like a number and the guy at the front desk took such pride in the place and walked me through like I was a special guest. I felt like a queen the whole time. Thank you! Oh and thank you to the girl who makes the brownies...Anne said I should try one and I did...I snuck two more when she wasn't looking.

Pros: Massage Therapist Anne

Cons: Have to wait for her Maternity leave to go back

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I received a gift card from my husband to this spa. It was the BEST EVER! It's quiet, calm, peaceful, tranquil - however you'd describe a slice of heaven!!! I had the BEST massages, the BEST facials, the BEST pedicures ever! It's a good thing I have other obligations or I'd be there EVERY DAY!

2
★★★★★

I received a gift card from my husband to this spa. It was the BEST EVER! It's quiet, calm, peaceful, tranquil - however you'd describe a slice of heaven!!! I had the BEST massages, the BEST facials, the BEST pedicures ever! It's a good thing I have other obligations or I'd be there EVERY DAY!

Pros: TOTALLY RELAXED WHEN FINISHED

Cons: It's not next door to me is about the only con I can think of

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I usually do not post on these sites but I commonly use them to check up on places I want to go. I just felt the need to talk about a very positive experience I had at Villaggio Day Spa. My husband had purchased me a giftcard for Valentines Day and I finally was given the opportunity to use it. First, I had a massage with Anne which was amazing. She had a great attitude and was very skilled. I then had a pedicure and a manicure Cheryl which I must say her personality is as delightful as the service! The staff even let me spend over an hour in the relaxation room after my services?.usually at places like this your rushed out the door as soon as your done?but not here. Everyone was so pleasant from the moment I walked in until I walked out. I hope I can talk my husband into getting me a another giftcard for Christmas.

2
★★★★★

I usually do not post on these sites but I commonly use them to check up on places I want to go. I just felt the need to talk about a very positive experience I had at Villaggio Day Spa. My husband had purchased me a giftcard for Valentines Day and I finally was given the opportunity to use it. First, I had a massage with Anne which was amazing. She had a great attitude and was very skilled. I then had a pedicure and a manicure Cheryl which I must say her personality is as delightful as the service! The staff even let me spend over an hour in the relaxation room after my services?.usually at places like this your rushed out the door as soon as your done?but not here. Everyone was so pleasant from the moment I walked in until I walked out. I hope I can talk my husband into getting me a another giftcard for Christmas.

Pros: Very nice and skilled staff, relaxation room, not rushed

Cons: N/A

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If you're reading these reviews you will see that i have left a review before. I normally don't comment on these things but i really think Villaggio deserves to be recognized for the great service they provide everytime i go there. I recently visited the ZIONSVILLE location again and recieved a few treatments... One was a facial with Connie, one was a deep tissue massage with Tiffany, and one was a manicure/pedicure with Linda. I LOVED the massage, the deep tissue helps me feel healthy and it was just the right amount of pressure! My facial was VERY relaxing and when i walked back into the locker room i couldn't help but think about how great my skin looked already! My manicure pedicure was also enjoyable. I'm really happy because Linda really cared about the health of my nails and gave me some pointers and tips on how to properly take care of my nails when i cant make it in to see her!!! Lastly, the front desk was very friendly and perky as always. They make me feel very welcome and pampered! Thanks Villaggio for all you do!

2
★★★★★

If you're reading these reviews you will see that i have left a review before. I normally don't comment on these things but i really think Villaggio deserves to be recognized for the great service they provide everytime i go there. I recently visited the ZIONSVILLE location again and recieved a few treatments... One was a facial with Connie, one was a deep tissue massage with Tiffany, and one was a manicure/pedicure with Linda. I LOVED the massage, the deep tissue helps me feel healthy and it was just the right amount of pressure! My facial was VERY relaxing and when i walked back into the locker room i couldn't help but think about how great my skin looked already! My manicure pedicure was also enjoyable. I'm really happy because Linda really cared about the health of my nails and gave me some pointers and tips on how to properly take care of my nails when i cant make it in to see her!!! Lastly, the front desk was very friendly and perky as always. They make me feel very welcome and pampered! Thanks Villaggio for all you do!

Pros: a great getaway!

Cons: want to go more!

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I have been to many spas around the Indianapolis area and Villaggio is definitely the best. I had a spa package to use and spent about half of my day there. I cannot emphasize how well the staff treated me. The facial, massage, manicure, pedicure...it was all great! Nichole did an awesome job. My skin has never felt better. I also want to give a special thank you to Emily for giving me such an incredible massage. She is an expert at relaxation massages. I used to be a music teacher so it was easy for me to notice that her massage seemed lyrical in the way that her techniques flowed together perfectly with the music. I did not have a hard time relaxing at all. It was very peaceful and I had such an amazing time, so thank you! I will definitely be back.

2
★★★★★

I have been to many spas around the Indianapolis area and Villaggio is definitely the best. I had a spa package to use and spent about half of my day there. I cannot emphasize how well the staff treated me. The facial, massage, manicure, pedicure...it was all great! Nichole did an awesome job. My skin has never felt better. I also want to give a special thank you to Emily for giving me such an incredible massage. She is an expert at relaxation massages. I used to be a music teacher so it was easy for me to notice that her massage seemed lyrical in the way that her techniques flowed together perfectly with the music. I did not have a hard time relaxing at all. It was very peaceful and I had such an amazing time, so thank you! I will definitely be back.

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I spent a whole day at the Villagio in Fishers with a spa package I received as a gift, and LOVED every minute of it! Facial, massage, nails, the works. I walked out feeling like a pampered princess and can't wait to do it again. Everyone was wonderful with a special thank you to (Mandy) my facialist, she has an amazing touch and my skin felt great!

2
★★★★★

I spent a whole day at the Villagio in Fishers with a spa package I received as a gift, and LOVED every minute of it! Facial, massage, nails, the works. I walked out feeling like a pampered princess and can't wait to do it again. Everyone was wonderful with a special thank you to (Mandy) my facialist, she has an amazing touch and my skin felt great!

Pros: Amazing Facials

Cons: Can't go every day

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I am a new mom, and have been looking forward to a day for myself for six months now, boy did I get that day.I was treated so wonderfully that I felt like I could go back to my husband and baby girl and give them 100% of me again.
I started my day with a greeting from a young man at the front desk, he took me back to the womens locker room where I was able to change into a robe, and was able to treat myself to some brownies and cucumber water,in the sitting area. I then had Kyle give me the best massage ever (I will be back with him) and then proceeded to Nichole for a facial ;the beds that you lay on when getting your service are the best. I didnt get everyhting done that they had to offer but I felt like a queen for a day with the things I did get done. I thank you Villaggio for that. Note; I can't come all the time but when I am able it will be to Villaggio
Thank you Blessed Heart

2
★★★★★

I am a new mom, and have been looking forward to a day for myself for six months now, boy did I get that day.I was treated so wonderfully that I felt like I could go back to my husband and baby girl and give them 100% of me again.
I started my day with a greeting from a young man at the front desk, he took me back to the womens locker room where I was able to change into a robe, and was able to treat myself to some brownies and cucumber water,in the sitting area. I then had Kyle give me the best massage ever (I will be back with him) and then proceeded to Nichole for a facial ;the beds that you lay on when getting your service are the best. I didnt get everyhting done that they had to offer but I felt like a queen for a day with the things I did get done. I thank you Villaggio for that. Note; I can't come all the time but when I am able it will be to Villaggio
Thank you Blessed Heart

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Alexis Keddie! Wow where did this girl come from. She is now my stylist for life. She took time and listened to what I wanted and then gave me the product and tips to style my hair the best for my lifestyle. Thank you Alexis

2
★★★★★

Alexis Keddie! Wow where did this girl come from. She is now my stylist for life. She took time and listened to what I wanted and then gave me the product and tips to style my hair the best for my lifestyle. Thank you Alexis

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I completely admit - Villaggio is very pretty...the designers really put thought and consideration into making the place a very relaxing atmosphere. Is it the best in Indy? I don't really think so - the staff seems young and from what I understand there is a high turnover rate; and I hate to say it, but sometimes I think I can give myself just as good of a mani/pedi at another nail place for $20 less or even at home for free. I think it is more than a bit unusual that they ask clients to rate them on this site (I think only Villaggio and Lush have more than 100 online ratings and almost 1/4 of them seem "not so good"), and after reading some of the previous reviews (even going back to 2006), I tend to think this is a business move to vie for certain awards? I also agree with a previous poster in that some of the reviews posted seem very manufactured and their post dates are sometimes a bit too coincidental. Do I think that Villaggio rates similarly to spas in CA and NY? No. Is it a good spa, convenient and close to home with decent prices? Yes. The best spas I have been to bend over backwards for their clients, divulge them, yet retain a "homestyle flair" that makes clients feel comfortable and truly at ease. Villaggio has a bit to go to fit into that category.

1
★★☆☆☆

I completely admit - Villaggio is very pretty...the designers really put thought and consideration into making the place a very relaxing atmosphere. Is it the best in Indy? I don't really think so - the staff seems young and from what I understand there is a high turnover rate; and I hate to say it, but sometimes I think I can give myself just as good of a mani/pedi at another nail place for $20 less or even at home for free. I think it is more than a bit unusual that they ask clients to rate them on this site (I think only Villaggio and Lush have more than 100 online ratings and almost 1/4 of them seem "not so good"), and after reading some of the previous reviews (even going back to 2006), I tend to think this is a business move to vie for certain awards? I also agree with a previous poster in that some of the reviews posted seem very manufactured and their post dates are sometimes a bit too coincidental. Do I think that Villaggio rates similarly to spas in CA and NY? No. Is it a good spa, convenient and close to home with decent prices? Yes. The best spas I have been to bend over backwards for their clients, divulge them, yet retain a "homestyle flair" that makes clients feel comfortable and truly at ease. Villaggio has a bit to go to fit into that category.

Pros: Ambience, location.

Cons: Business maneuvers, high turnover.

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I found Villaggio here at this site so I decided to return the favor. Whoever wrote that Anne was one of the best massages ever..THANK YOU!!!!!!!!!!!! She was wonderful and mended an area of my back that has been sore for years. No one has even been able to do that. She also worked in a way that relaxed me at the same time. It was a perfect balance. I also had my nails done by Cheryl who was a doll. She was flawless in detail as well as with her personality. The gentleman who greeted me gave me a tour before my services ever began. He got me so excited to be there and the place was beautiful throughout in comparison to many others in town. Can't wait to go back...defintiely want to try a facial per his suggestion.

2
★★★★★

I found Villaggio here at this site so I decided to return the favor. Whoever wrote that Anne was one of the best massages ever..THANK YOU!!!!!!!!!!!! She was wonderful and mended an area of my back that has been sore for years. No one has even been able to do that. She also worked in a way that relaxed me at the same time. It was a perfect balance. I also had my nails done by Cheryl who was a doll. She was flawless in detail as well as with her personality. The gentleman who greeted me gave me a tour before my services ever began. He got me so excited to be there and the place was beautiful throughout in comparison to many others in town. Can't wait to go back...defintiely want to try a facial per his suggestion.

Pros: Anne, Cheryl, Staff

Cons: can't think of one

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I have been going to Villaggio for a few years now and can never wait to go back. The atmosphere is gorgeous and there are many 5 star service providers (aesthetics - Heather, Nichole; nails- Karrie, Nikki, Cheryl; massage - Kathleen). Prior to Villaggio, I went to Escape. I was more than excited to find out that Nichole is now at Villaggio. She is hands down the BEST and my favorite overall provider.

The only disappointment I have had recently is that soft drinks are no longer offered upon arrival. I would be happy to pay a few extra dollars for services to enjoy a diet coke in the relaxation room!

2
★★★★★

I have been going to Villaggio for a few years now and can never wait to go back. The atmosphere is gorgeous and there are many 5 star service providers (aesthetics - Heather, Nichole; nails- Karrie, Nikki, Cheryl; massage - Kathleen). Prior to Villaggio, I went to Escape. I was more than excited to find out that Nichole is now at Villaggio. She is hands down the BEST and my favorite overall provider.

The only disappointment I have had recently is that soft drinks are no longer offered upon arrival. I would be happy to pay a few extra dollars for services to enjoy a diet coke in the relaxation room!

Pros: Great services!

Cons: No soft drinks!!

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This place is absolutley perfect-modern stylist and state of the art spa facilities! A must see for the local or traveling individual.

2
★★★★★

This place is absolutley perfect-modern stylist and state of the art spa facilities! A must see for the local or traveling individual.

Pros: feel good atmosphere-state of the art spa and salon

Cons: pricey-like all salon/spas

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They have added a wonderful new Massage Therapist, Emily, who is out of this world! I have never had such a great massage. She really listened to what was bothering me--so many times, a therapist asks what the problem areas are, then proceeds to ignore them and give the same massage they give every time...not Emily, she listened and HEARD me!! I am so pleased that she has joined a spa that I already love, I have no reason to go anywhere else for anything else!! She is AMAZING!! For the most relaxing massage you will ever have, book your next massage with her!! You will not be disappointed.

2
★★★★★

They have added a wonderful new Massage Therapist, Emily, who is out of this world! I have never had such a great massage. She really listened to what was bothering me--so many times, a therapist asks what the problem areas are, then proceeds to ignore them and give the same massage they give every time...not Emily, she listened and HEARD me!! I am so pleased that she has joined a spa that I already love, I have no reason to go anywhere else for anything else!! She is AMAZING!! For the most relaxing massage you will ever have, book your next massage with her!! You will not be disappointed.

Pros: Emily

Cons: none

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I travel for work so when I can find time to relax and unwind from traveling I do so! I am always trying to find local treasure spots and I am so happy I found one so close to home! I live in Fishers and my skin has been a mess with the weather being SO cold. Ive been to Colorado for work three times in the past month so I guess I cant blame all my dryness on Indiana :) I was actually home last weekend and thought I?d try to get in for a facial at Villaggio. I have never been there before but some of my neighbors have been and have said good things. I am so glad I decided to go. I scheduled a Classic facial (I got the hour, they do have a half hour Classic but my skin needed the extra time)
And it was one of the most relaxing experiences I have had! Nicole was my facialist and she has an amazing touch. The warm towels felt fantastic and she even worked on my hands and feet while the mask was on. My skin looks great still and I was so relaxed, it may have been better than a massage! Speaking of massage, next time I may schedule a massage before my facial and see if it is as great as the facial! I will post again and let you all know!

2
★★★★★

I travel for work so when I can find time to relax and unwind from traveling I do so! I am always trying to find local treasure spots and I am so happy I found one so close to home! I live in Fishers and my skin has been a mess with the weather being SO cold. Ive been to Colorado for work three times in the past month so I guess I cant blame all my dryness on Indiana :) I was actually home last weekend and thought I?d try to get in for a facial at Villaggio. I have never been there before but some of my neighbors have been and have said good things. I am so glad I decided to go. I scheduled a Classic facial (I got the hour, they do have a half hour Classic but my skin needed the extra time)
And it was one of the most relaxing experiences I have had! Nicole was my facialist and she has an amazing touch. The warm towels felt fantastic and she even worked on my hands and feet while the mask was on. My skin looks great still and I was so relaxed, it may have been better than a massage! Speaking of massage, next time I may schedule a massage before my facial and see if it is as great as the facial! I will post again and let you all know!

Pros: Relaxing atmosphere, talented staff

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I feel that Villaggio is AWESOME. I HAVE BEEN MORE THAN HAPPY. I am thankful for the time that each person I came in contact with spent with me. Thank You

2
★★★★★

I feel that Villaggio is AWESOME. I HAVE BEEN MORE THAN HAPPY. I am thankful for the time that each person I came in contact with spent with me. Thank You

Pros: The director spent time explaining the Vip points with me

Cons: none

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I recently visited Villaggio Day Spa at the start of the year! I thought that I would treat myself in honor of the New Year and I definitely received a treat. Everything was wonderful, very much like a spa found at a resort. It was very professional as soon as you walked in the front door. I was greeted by a very kind staff and the young lady at the front desk immediately made me feel welcome. My massage therapist, Matt was very good. He was very informative and left me leaving the spa feeling great. On my first visit to Villaggio I left wanting more and more. I can not wait to go back and try out their many other services that they offer. I want to congratulate the owner on having such a wonderful staff. She has obviously put a lot of time into choosing her employees. The professionalism from the front desk through out my services was wonderful. Congratulations on such a wonderful staff! That is very hard to find! I can not wait to come back!

2
★★★★★

I recently visited Villaggio Day Spa at the start of the year! I thought that I would treat myself in honor of the New Year and I definitely received a treat. Everything was wonderful, very much like a spa found at a resort. It was very professional as soon as you walked in the front door. I was greeted by a very kind staff and the young lady at the front desk immediately made me feel welcome. My massage therapist, Matt was very good. He was very informative and left me leaving the spa feeling great. On my first visit to Villaggio I left wanting more and more. I can not wait to go back and try out their many other services that they offer. I want to congratulate the owner on having such a wonderful staff. She has obviously put a lot of time into choosing her employees. The professionalism from the front desk through out my services was wonderful. Congratulations on such a wonderful staff! That is very hard to find! I can not wait to come back!

Pros: Front desk, Matt, environment

Cons: I can't come more often

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When reading the review below I had to ask myself are you sure you met Rebecca? I am a former employee as well and a frequent Villaggio client and I was shocked to see that someone wrote something negative about Rebecca the spa director. As well as a very qualified esthetician and spa director, Rebecca is nothing but considerate and compassionate to all of Villaggio?s guest and employees. I am sure that there was a misunderstanding between the two of you and I have a feeling if she knew you felt this way would do everything in her power to fix it. Rebecca is a magnificent person and I?m sure if given the opportunity you would see this easily.

2
★★★★★

When reading the review below I had to ask myself are you sure you met Rebecca? I am a former employee as well and a frequent Villaggio client and I was shocked to see that someone wrote something negative about Rebecca the spa director. As well as a very qualified esthetician and spa director, Rebecca is nothing but considerate and compassionate to all of Villaggio?s guest and employees. I am sure that there was a misunderstanding between the two of you and I have a feeling if she knew you felt this way would do everything in her power to fix it. Rebecca is a magnificent person and I?m sure if given the opportunity you would see this easily.

Pros: Great Service All Around

Cons: I can't think of ANY!

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Love going to Villaggio for services. Everyone is fantastic, but bypass the spa director Rebecca.
She is rude and has terrible people skills. Just get to your appointment. You will not be disappointed.

1
★★★☆☆

Love going to Villaggio for services. Everyone is fantastic, but bypass the spa director Rebecca.
She is rude and has terrible people skills. Just get to your appointment. You will not be disappointed.

Pros: great place

Cons: rude manager

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I have gone to Nikki for my nails for awhile now...she is great...a doll!
I have never had a massage at Villaggio before, I used to go Escape. Well I am so glad tey closed..not to be mean but it lead me to massage at Villaggio. I have been twice now and both therapists were outstanding. One is from Terre Haute and the other is rom New York so I can tell the owner shops around for her staff and it shows. I also must mention the man at the front desk because he was fantastic. Not just to me but to others I saw him help when I was waiting to be checked out. He was so kind and helpful and had all of us giggling even though we had to wait. The last thing is that the actual facility is just beautiful. Way to go Villaggio..it is a dream spa for this area and so glad you are here.

2
★★★★★

I have gone to Nikki for my nails for awhile now...she is great...a doll!
I have never had a massage at Villaggio before, I used to go Escape. Well I am so glad tey closed..not to be mean but it lead me to massage at Villaggio. I have been twice now and both therapists were outstanding. One is from Terre Haute and the other is rom New York so I can tell the owner shops around for her staff and it shows. I also must mention the man at the front desk because he was fantastic. Not just to me but to others I saw him help when I was waiting to be checked out. He was so kind and helpful and had all of us giggling even though we had to wait. The last thing is that the actual facility is just beautiful. Way to go Villaggio..it is a dream spa for this area and so glad you are here.

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please look at the following comments and the dates they were posted.... I'm just questioning their viaibilty? Are these really costomers of Villaggio?- I did get services there before and really enjoyed myself- how ever I was also asked to write about my experience on this site-- Everything except the wait at the front desk was great. I am faithful to my therapist the only reason I'd pay that amount of money of a massage.

1
★★★☆☆

please look at the following comments and the dates they were posted.... I'm just questioning their viaibilty? Are these really costomers of Villaggio?- I did get services there before and really enjoyed myself- how ever I was also asked to write about my experience on this site-- Everything except the wait at the front desk was great. I am faithful to my therapist the only reason I'd pay that amount of money of a massage.

Pros: friendly staff

Cons: the wait at the front desk

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I recently visited the villaggio dayspa on the westside for the first time. From the moment I walked in I felt very welcome and relaxed. My first service was an enzyme facial with Ashley. Ashley did a wonderful job of making me feel relaxed. After my facial I had a highlight and haircut with Laura. Laura did a PHENOMENAL job on my hair. She was a great listener and gave me exactly what I needed. Will definately be going back to Villaggio in the near future!!!!!!

2
★★★★★

I recently visited the villaggio dayspa on the westside for the first time. From the moment I walked in I felt very welcome and relaxed. My first service was an enzyme facial with Ashley. Ashley did a wonderful job of making me feel relaxed. After my facial I had a highlight and haircut with Laura. Laura did a PHENOMENAL job on my hair. She was a great listener and gave me exactly what I needed. Will definately be going back to Villaggio in the near future!!!!!!

Pros: fantastic job from everyone

Cons: none

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I had already been going to Villaggio when my regular massage therapist (not at Villagio) retired. I was really in need of a massage, so I called Villaggio to see what they had to offer. I was introduced to Michael, and I have never had a better massage!!! I have migraines and lower back issues, but after he has worked on me, I feel great!! I give Michael the highest recommedation. He is very knowlegable and professional and I am very comfortable with him. If you like deep tissue, he is your guy!!!

2
★★★★★

I had already been going to Villaggio when my regular massage therapist (not at Villagio) retired. I was really in need of a massage, so I called Villaggio to see what they had to offer. I was introduced to Michael, and I have never had a better massage!!! I have migraines and lower back issues, but after he has worked on me, I feel great!! I give Michael the highest recommedation. He is very knowlegable and professional and I am very comfortable with him. If you like deep tissue, he is your guy!!!

Pros: You truly feel pampered

Cons: none

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I was given a gift certificate for a spa day for Christmas and I am so grateful to my employer for introducing me to my new favorite place in Geist. I will be back for sure. So relaxing, so cool, so modern, and so near my house thank goodness!!!
Had a facial by Nicole-incredible and my skin never looked better.
Had a deep tissue massage by Anne-best I have ever had.
Had a manicure and a pedicure by Cheryl-best I have ever had.
I can't wait to go back.
Oh, the chocolate bites in the lounge were to die for....had three!

2
★★★★★

I was given a gift certificate for a spa day for Christmas and I am so grateful to my employer for introducing me to my new favorite place in Geist. I will be back for sure. So relaxing, so cool, so modern, and so near my house thank goodness!!!
Had a facial by Nicole-incredible and my skin never looked better.
Had a deep tissue massage by Anne-best I have ever had.
Had a manicure and a pedicure by Cheryl-best I have ever had.
I can't wait to go back.
Oh, the chocolate bites in the lounge were to die for....had three!

Pros: Amazing Staff!!!!!!!!!!!!!!

Cons: None

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I recently spent a whole girls spa day at Villaggio, and was VERY impressed!! I started off the day with a facial which was so relaxing. The girl who helped me was very informative and personalized my facial as to what I needed. I then went into a 60minute massage. I was soo relaxed that I came out in a state of euphoria. It was exceptional. After that me and my friends enjoyed a mani, pedi of which was very nice. We were all able to sit in the same room next to each other, which gave us our "girly" time. Finally, we finished our day with a haircut and style by some of the best stylists in Indy. She gave an AMAZING scalp massage, and one of the most stylish cuts ever. Every spa member really took the time to make us all feel special. During my serives every staff member was very professional and extremely friendly. I recommend this beautiful spa to anyone and everyone. YOU WILL NOT BE DISAPPOINTED! Job Well Done to The Villaggio Day Spa's Staff, and Owners. You really know what your doing!

2
★★★★★

I recently spent a whole girls spa day at Villaggio, and was VERY impressed!! I started off the day with a facial which was so relaxing. The girl who helped me was very informative and personalized my facial as to what I needed. I then went into a 60minute massage. I was soo relaxed that I came out in a state of euphoria. It was exceptional. After that me and my friends enjoyed a mani, pedi of which was very nice. We were all able to sit in the same room next to each other, which gave us our "girly" time. Finally, we finished our day with a haircut and style by some of the best stylists in Indy. She gave an AMAZING scalp massage, and one of the most stylish cuts ever. Every spa member really took the time to make us all feel special. During my serives every staff member was very professional and extremely friendly. I recommend this beautiful spa to anyone and everyone. YOU WILL NOT BE DISAPPOINTED! Job Well Done to The Villaggio Day Spa's Staff, and Owners. You really know what your doing!

Pros: Everyone friendly, and great prices!

Cons: needed to schedule myself more services for the day!

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I would like to say that some of these reviews being posted sound like sour grapes. This Spa has done nothing but bend over backwards for me every time I've needed something. The therapists are very attentive to my personal needs. I can't see just certain people when I go in, because I know everyone is amazing! When I walk in to Villaggio I feel as if I'm home. If I have ever had a complaint it would be that some of the other visitors are being too loud. You go to the spa to relax! The only thing Villaggio should be accused of is providing a warm and welcoming environment. I have to say that if the people posting these comments obviously can't be pleased by anyone.So if you ARE interested in finding the perfect place to relax or give a relaxing gift, VILLAGGIO DAY SPA is the place to go!

2
★★★★★

I would like to say that some of these reviews being posted sound like sour grapes. This Spa has done nothing but bend over backwards for me every time I've needed something. The therapists are very attentive to my personal needs. I can't see just certain people when I go in, because I know everyone is amazing! When I walk in to Villaggio I feel as if I'm home. If I have ever had a complaint it would be that some of the other visitors are being too loud. You go to the spa to relax! The only thing Villaggio should be accused of is providing a warm and welcoming environment. I have to say that if the people posting these comments obviously can't be pleased by anyone.So if you ARE interested in finding the perfect place to relax or give a relaxing gift, VILLAGGIO DAY SPA is the place to go!

Pros: Everything is perfection

Cons: .......

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Travel all over the world with my husband for spa days....live in Geist and had no idea this goldmine existed!
Brought my mom in over holidays for a couples massage. Kathleen and Ann were absolutely incredible to us. The massages were helpful, relaxing, EXACTLY what a spa massage should be. They were thorough, informative, yet calming, kind and professional. I am was os impressed; from the moment I walked in and was greeted by the friendliets gentlemen who took our coats, offered us beverages, gave us a tour, and got us excited about the experience we were about to have. And he was right! I must get my husband in as well, and we definitely hope we can have Kathleen and Ann again. Just awesome.

2
★★★★★

Travel all over the world with my husband for spa days....live in Geist and had no idea this goldmine existed!
Brought my mom in over holidays for a couples massage. Kathleen and Ann were absolutely incredible to us. The massages were helpful, relaxing, EXACTLY what a spa massage should be. They were thorough, informative, yet calming, kind and professional. I am was os impressed; from the moment I walked in and was greeted by the friendliets gentlemen who took our coats, offered us beverages, gave us a tour, and got us excited about the experience we were about to have. And he was right! I must get my husband in as well, and we definitely hope we can have Kathleen and Ann again. Just awesome.

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I visited the zionsville villaggios and requested a male therapist because i like Deep tissue work and met MIchael. Besides the fact that the staff and surroundings are wonderful i was very impressed with my actual treatment. Besides helping with my neck and migraine he tackled my LB that i had given up on and was awaiting surgery when it got worse. I've now decided that perhaps therapy can help because i feel amazing after one go!! thanks Michael, see you soon...

2
★★★★★

I visited the zionsville villaggios and requested a male therapist because i like Deep tissue work and met MIchael. Besides the fact that the staff and surroundings are wonderful i was very impressed with my actual treatment. Besides helping with my neck and migraine he tackled my LB that i had given up on and was awaiting surgery when it got worse. I've now decided that perhaps therapy can help because i feel amazing after one go!! thanks Michael, see you soon...

Pros: Service and environment, beautifully designed spa

Cons: NONE!!

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I have been going to Villaggio day spa in Fishers for over a year and have tried numerous massage therapists and facialists. I prefer extremely deep tissue work and I have a neuromuscular condition that makes me seek massage often. I feel like my angels were looking out for me when I was introduced to Anne Beck. She was attentive, sweet, extremely intuitive and knowledgable and provided some of the deepest work I have received, yet with the ultimate therapeutic touch. I felt a difference the moment I stood up. She is wonderful. I have praised my past therapists at Villaggio as well....all of the staff is excellent...best around town...however; if you like deep tissue work, Anne is truly remarkable.

2
★★★★★

I have been going to Villaggio day spa in Fishers for over a year and have tried numerous massage therapists and facialists. I prefer extremely deep tissue work and I have a neuromuscular condition that makes me seek massage often. I feel like my angels were looking out for me when I was introduced to Anne Beck. She was attentive, sweet, extremely intuitive and knowledgable and provided some of the deepest work I have received, yet with the ultimate therapeutic touch. I felt a difference the moment I stood up. She is wonderful. I have praised my past therapists at Villaggio as well....all of the staff is excellent...best around town...however; if you like deep tissue work, Anne is truly remarkable.

Pros: quality deep tissue

Cons: insurance doesn't cover my villaggio trips :)

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Ask questions, I have been going to the spa for over 6mos I was going to the same nail tech and massage therapist. I called and scheduled appointments for them in weeks ahead. I was not called or told that My massage therapist was no longer there. I found her Thank God and got in with her. Then I went in to find that my Nail tech was no longer there. At this point I am over this place if you could just make a phone call. This would have saved me a trip. Then the Man at the front desk told me that Ann was the best therapist there so I went to her. Well sorry mister thanks but no thanks. I would like to know why does the staff change and why does the owner not seem to do what it takes to keep the good ones around. You want a happy staff they make great people and become a part of your life when they leave do you care if the client leaves then don't lie to us.

0
★☆☆☆☆

Ask questions, I have been going to the spa for over 6mos I was going to the same nail tech and massage therapist. I called and scheduled appointments for them in weeks ahead. I was not called or told that My massage therapist was no longer there. I found her Thank God and got in with her. Then I went in to find that my Nail tech was no longer there. At this point I am over this place if you could just make a phone call. This would have saved me a trip. Then the Man at the front desk told me that Ann was the best therapist there so I went to her. Well sorry mister thanks but no thanks. I would like to know why does the staff change and why does the owner not seem to do what it takes to keep the good ones around. You want a happy staff they make great people and become a part of your life when they leave do you care if the client leaves then don't lie to us.

Pros: mature staff when around

Cons: young staff always around

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I had the pleasure of being Kyle's first massage on the crazy Wednesday before Thanksgiving.... Although new to Villagio, he has extensive experience, which was quite apparent! He was so courteous and sweet and asked just the right questions about preferences prior to the start of the massage to ensure the perfect touch. He checked in frequently but didn't talk too much. It was a magical hour, and I would recommend him to anyone who will listen! GO SEE KYLE! :-)

2
★★★★★

I had the pleasure of being Kyle's first massage on the crazy Wednesday before Thanksgiving.... Although new to Villagio, he has extensive experience, which was quite apparent! He was so courteous and sweet and asked just the right questions about preferences prior to the start of the massage to ensure the perfect touch. He checked in frequently but didn't talk too much. It was a magical hour, and I would recommend him to anyone who will listen! GO SEE KYLE! :-)

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I have been to every therapist at the spa. Karrie is the best one there, she is warm and a true caregiver. This women is awsome, she is smart and just a Joy to be around. She makes this spas massage area complete. I am in the sports world and I was told about her from a client of mine who plays her in indiana. I will now tell everyone about her. The people who have gone to her that I sent LOVE her. She is the deep tissue Sweet heart. NO ONE can do what she does. Thank you for your time try her she is The Best. The only down fall is she is always booked Work more Girl LOL

2
★★★★★

I have been to every therapist at the spa. Karrie is the best one there, she is warm and a true caregiver. This women is awsome, she is smart and just a Joy to be around. She makes this spas massage area complete. I am in the sports world and I was told about her from a client of mine who plays her in indiana. I will now tell everyone about her. The people who have gone to her that I sent LOVE her. She is the deep tissue Sweet heart. NO ONE can do what she does. Thank you for your time try her she is The Best. The only down fall is she is always booked Work more Girl LOL

Pros: skills of all the therapist

Cons: booked

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My husband gave me a gift card for a facial for Christmas. I had forgotten how much it was for and called Villaggio to find out and to schedule the facial. They said $50 and scheduled me for a Classic Facial, 30 minute facial. The facial was great! But when I came out, they charged me $70!!! They said I received a 60 minute facial, when I explained that I only wanted 30 and asked to speak to the manager they diappeared and came back, said she was in a meeting that I had to pay the extra $20 or it would short the girl who gave me the facial. I paid the money b/c I didn't want to short her. Then I filed a complaint and the manager is still refusing to admit that the Villaggio did anything wrong, refusing to refund the measly $20, and accusing me of not understanding the situation. She obviously doesn't understand customer service.

If you go there, beware and watch that clock. But to be on the safe side, choose a different spa. There are plenty of them to choose from in the Fishers, Carmel and Zionsville areas. It's not worth the hassel.

I especially wouldn't trust them with my bridal party groups! Imagine you and all your girls being taken advantage of!

So much for relaxing!

0
★☆☆☆☆

My husband gave me a gift card for a facial for Christmas. I had forgotten how much it was for and called Villaggio to find out and to schedule the facial. They said $50 and scheduled me for a Classic Facial, 30 minute facial. The facial was great! But when I came out, they charged me $70!!! They said I received a 60 minute facial, when I explained that I only wanted 30 and asked to speak to the manager they diappeared and came back, said she was in a meeting that I had to pay the extra $20 or it would short the girl who gave me the facial. I paid the money b/c I didn't want to short her. Then I filed a complaint and the manager is still refusing to admit that the Villaggio did anything wrong, refusing to refund the measly $20, and accusing me of not understanding the situation. She obviously doesn't understand customer service.

If you go there, beware and watch that clock. But to be on the safe side, choose a different spa. There are plenty of them to choose from in the Fishers, Carmel and Zionsville areas. It's not worth the hassel.

I especially wouldn't trust them with my bridal party groups! Imagine you and all your girls being taken advantage of!

So much for relaxing!

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I DON'T USUALLY POST ONLINE REVIEWS; HOWEVER, WHEN I CAME ACROSS VILLAGGIO AND READ ANOTHER REVIEWERS COMMENTS I FELT COMPELLED TO SHARE MY EXPERIENCES. I DISCOVERED VILLAGGIO LAST CHRISTMAS AFTER I RECEIVED A GIFT CARD FROM MY HUSBAND. MY FIRST VISIT WAS FOR A MASSAGE WITH ANNE. IT WAS BY FAR THE BEST MASSAGE I HAVE HAD IN TOWN. SINCE THEN I HAVE HAD FACIALS, MICRODERABRASION, AND NAIL SERVICES. I GET MY MANICURES AND PEDICURES EVERY TWO WEEKS WITH CHERYL. SHE IS GREAT! THE STAFF IS ALWAYS WARM AND WELCOMING! I AM IN THE MEDICAL PROFESSION AND MY SCHEDULE IS EXTREMELY HECTIC. WHEN I AM LATE (WHICH IS FAIRLY OFTEN), THE STAFF DOES THEIR ABSOLUTE BEST TO ACCOMODATE ME. HOWEVER, WHEN I AM LATE I DON'T EXPECT THEM TO RUN LATE FOR THEIR NEXT CLIENT BECAUSE OF ME. DONT LET ONE PERSON'S AVERAGE REVIEW OR LACK OF UNDERSTANDING ABOUT SCHEDULED APPOINTMENT TIMES STOP YOU FROM VISITING VILLAGGIO. TRUST ME.... YOU WILL NOT BE DISAPPOINTED! IT IS A BEAUTIFUL SPA!

2
★★★★★

I DON'T USUALLY POST ONLINE REVIEWS; HOWEVER, WHEN I CAME ACROSS VILLAGGIO AND READ ANOTHER REVIEWERS COMMENTS I FELT COMPELLED TO SHARE MY EXPERIENCES. I DISCOVERED VILLAGGIO LAST CHRISTMAS AFTER I RECEIVED A GIFT CARD FROM MY HUSBAND. MY FIRST VISIT WAS FOR A MASSAGE WITH ANNE. IT WAS BY FAR THE BEST MASSAGE I HAVE HAD IN TOWN. SINCE THEN I HAVE HAD FACIALS, MICRODERABRASION, AND NAIL SERVICES. I GET MY MANICURES AND PEDICURES EVERY TWO WEEKS WITH CHERYL. SHE IS GREAT! THE STAFF IS ALWAYS WARM AND WELCOMING! I AM IN THE MEDICAL PROFESSION AND MY SCHEDULE IS EXTREMELY HECTIC. WHEN I AM LATE (WHICH IS FAIRLY OFTEN), THE STAFF DOES THEIR ABSOLUTE BEST TO ACCOMODATE ME. HOWEVER, WHEN I AM LATE I DON'T EXPECT THEM TO RUN LATE FOR THEIR NEXT CLIENT BECAUSE OF ME. DONT LET ONE PERSON'S AVERAGE REVIEW OR LACK OF UNDERSTANDING ABOUT SCHEDULED APPOINTMENT TIMES STOP YOU FROM VISITING VILLAGGIO. TRUST ME.... YOU WILL NOT BE DISAPPOINTED! IT IS A BEAUTIFUL SPA!

Pros: PARKING,STAFF,ATMOSPHERE

Cons: CAN'T VISIT MORE OFTEN

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I took my daugher, 14, to Villagio for her first "highlighting" and haircut . The receptionist was very obviously on a personal call and took awhile to finish this call and then finally asked if she could help us. I did notice that when she left and a new receptionist came in, the new receptionist greeted everyone who came through the door very warmly. She even came into the waiting area and asked if she could get us water. My daughter's hairstylist was very nice and did a good job with the highlighting, but barely cut anything off of her hair (she has barely shoulder length hair.) She charged $140.00 which I thought was a high considering she did just a slight trim. I was going to say something, but anyone who has a teenage daughter knows that she would be very embarassed. They had very few good magazines in the waiting area. The door from the waiting area to the stylist area was left open and it was very noisy. We were only offered water or orange juice, with the prices charged maybe they could offer a soft drink? I did notice a woman in the waiting area with a glass of wine, maybe you only get something besides water if you are paying for more expensive services?

1
★★★☆☆

I took my daugher, 14, to Villagio for her first "highlighting" and haircut . The receptionist was very obviously on a personal call and took awhile to finish this call and then finally asked if she could help us. I did notice that when she left and a new receptionist came in, the new receptionist greeted everyone who came through the door very warmly. She even came into the waiting area and asked if she could get us water. My daughter's hairstylist was very nice and did a good job with the highlighting, but barely cut anything off of her hair (she has barely shoulder length hair.) She charged $140.00 which I thought was a high considering she did just a slight trim. I was going to say something, but anyone who has a teenage daughter knows that she would be very embarassed. They had very few good magazines in the waiting area. The door from the waiting area to the stylist area was left open and it was very noisy. We were only offered water or orange juice, with the prices charged maybe they could offer a soft drink? I did notice a woman in the waiting area with a glass of wine, maybe you only get something besides water if you are paying for more expensive services?

Pros: Nice Highlighting

Cons: Charging for a full haircut and style when stylist just trims and doesn't style

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I went to the spa with my grandma who had come from Michigan for my birthday to spend the day with me. I haven't lived in Carmel for that long and got lost on the way there (still leaving 45 minutes early). We called the spa and told them we would be late and they said it would be fine. When we got there they said we would have to pay for the whole thing and we only got a 5 minute massage. (supposed to be 30 minutes) I understand that we were late but the manager wouldn't even come and talk to us. It was ridiculous and not a birthday well spent. I will never go back there again.

0
★☆☆☆☆

I went to the spa with my grandma who had come from Michigan for my birthday to spend the day with me. I haven't lived in Carmel for that long and got lost on the way there (still leaving 45 minutes early). We called the spa and told them we would be late and they said it would be fine. When we got there they said we would have to pay for the whole thing and we only got a 5 minute massage. (supposed to be 30 minutes) I understand that we were late but the manager wouldn't even come and talk to us. It was ridiculous and not a birthday well spent. I will never go back there again.

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Very relaxing environment..We love Deanna ! She gives very relaxing facials and her waxes are painless and are especially great for sensitive skin...Highly recommend!

1
★★★☆☆

Very relaxing environment..We love Deanna ! She gives very relaxing facials and her waxes are painless and are especially great for sensitive skin...Highly recommend!

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I've been going to Villagio for a year and a half now. I always feel very pampered and relaxed whether I go for a spa treatment or just a haircut. I especially enjoyed the prenatal message during my pregnancy-it was heavenly. Everyone is sweet and helpful, and the appointments are always on time. I would highly recommend Villagio to anyone!

2
★★★★★

I've been going to Villagio for a year and a half now. I always feel very pampered and relaxed whether I go for a spa treatment or just a haircut. I especially enjoyed the prenatal message during my pregnancy-it was heavenly. Everyone is sweet and helpful, and the appointments are always on time. I would highly recommend Villagio to anyone!

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