I would not recommend living here even if you are just starting off. This was my daughter's first apartment and the management is rude. We steam cleaned her carpet in her apartment when she moved out and left the place in immaculate condition and they refuse to refund her entire deposit because we did not pay to professionally clean the carpet! Then when we called Melissa to ask about this she was rude and hung up on my husband who was the co-signer for the apartment. Be smart......don't rent from here!
As a resident I feel that the overall site is always kept clean and the grounds are well maintained. The maintenance staff is very professional.
I use to live here and my expirence was just the opposite. I can't speak for how things were within the company, but as a resident I felt that the staff was very professional. The overall site was always kept clean and the grounds were well maintained. The maintenance staff were available at all times of the day and evenings. I rarely had to call for service, on the few occasions that I did, I would receive fast and excellant service. The management team has gone beyond their call of duty for me on several different occasions during my 5 year residency. The rent was resonable and I never had any problems from the office. They were even kind enough to work with me when I went through a financial hardship. I have nothing but good things to say about the management and the overall property. The only reason that I am no longer there is because I my job has relocated me.
Pros: Clean area, professional staff and timely service
DO NOT LIVE IN PROSPECT PARK APARTMENTS. THE MANAGEMENT COMPANY IS HORRIBLE AND OWNERSHIP IS SHADY AS WELL AS MANAGEMENT. THEY MAKE UP STORIES TO WRONGFULLY ENTER TENANT'S APARTMENTS IN NON EMERGENCY CASES AND TENANTS HAVE THINGS FROM IMPORTANT DOCUMENTS TO CLOTHES TO FURNITURE. RENT MONEY HAS BEEN UNACCOUNTED FOR AND MAANGEMENT HAS BEEN CAUGHT ENTERING APARTMENTS OF TENANTS THEY ARE TRYING TO SCAM TO DESTROY EVIDENCE THE TENANT HAS TO WIN CASES AGAINST THEM. THEY DO NOT PAY THEIR CONTRACTORS AND THE MAINTENANCE WORKERS WHO HAVE TO LAY CARPET DO NOT CLEAN THE FLOOR UNDER THE OLD CARPET AND HAS BEEN KNOWN TO PUT NEW CARPET OVER FLOORING WITH DOG AND CAT URINATION AND DEFECATION SMELL IN IT. THEY DO NOT SALT THEIR DRIVEWAYS OR ROPE THEM OFF DURING WINTER MONTHS AND REFUSE TO PAY FOR INJURIES TO TENANTS WHO ARE VICTIMS OF SLIP AND FALL ACCIDENTS BUT THREATEN THEM WITH EVICTION. PEOPLE ARE ABANDONING THEIR APARTMENTS IN ALARMING RATES . THREATS ARE BEING MADE AGAINST TENANTS WHO HAVE GUESTS IN THEIR HOMES FOR EVICTION UNDER THE GUISE OF UNAUTHORIZED RESIDENCE AND THOS WHO WERE THREATENED ARE NOT UNDER LEASE WITH PMR COMPANIES AND ARE LEAVING THE AREA ONCE THE WEATHER BREAKS. THIS WAS DONE TO ILLEGALLY ENTER AN APARTMENT OF A RESIDENT WHO WAS EVICTED AND WITH TENANTS COMING FORWARD WILLING TO GIVE THE TENANT STATEMENTS THE IDIOTS IN CHARGE ARE TRYING TO PASS THEIR STATEMENTS OFF AS HEARSAY TO GET OUT OF CRIMINAL THEFT CHARGES. SO MANY PEOPLE HAVE ABANDONED THEIR APARTMENTS LETTERS WITH THREATS ARE BEING LEFT ON DOORS OF NON RESIDENTS INCLUDING THOSE WHO WERE ILLEGALLY EVICTED. THE APARTMENT BUILDINGS ARE NOT UP TO CODE AND URINE, DEFECATION, AND FOOD ARE LEFT IN THE LAUNDRY ROOMS. DO NOT RENT FROM AURORA OF PITTSBURGH AND PMR COMPANIES