Masland Associates

★★★★☆

About Masland Associates

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I have been going to this practice for over 18 years. I absolutely love my doctor and feel the care that I receive is top notch. However, the office staff at this office could not be worse. It is difficult to get an appointment and they seem to enjoy being rude to and scolding the patients. I have had several occasions over the years to talk with the billing dept and I usually leave feeling offended. Recently, THEY made a mistake and my insurance denied a claim. When I called to inquire, I was told, "You can't come back here until you pay." I reached out to the office manager about this on two occasions and was met with defensiveness and excuses. Eventually, he figured it out but not before wasting a lot of my time and patience. Bottom line: Great care if you can tolerate the hostile service.

2
★★☆☆☆

I have been going to this practice for over 18 years. I absolutely love my doctor and feel the care that I receive is top notch. However, the office staff at this office could not be worse. It is difficult to get an appointment and they seem to enjoy being rude to and scolding the patients. I have had several occasions over the years to talk with the billing dept and I usually leave feeling offended. Recently, THEY made a mistake and my insurance denied a claim. When I called to inquire, I was told, "You can't come back here until you pay." I reached out to the office manager about this on two occasions and was met with defensiveness and excuses. Eventually, he figured it out but not before wasting a lot of my time and patience. Bottom line: Great care if you can tolerate the hostile service.

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I have been going to this practice for over 18 years. I absolutely love my doctor and feel the care that I receive is top notch. However, the office staff at this office could not be worse. It is difficult to get an appointment and they

3
★★★★★

I have been going to this practice for over 18 years. I absolutely love my doctor and feel the care that I receive is top notch. However, the office staff at this office could not be worse. It is difficult to get an appointment and they

.

I have been a patient of Masland Associates for nearly ten years. It is my opinion that all the Masland physicians, including Dr Robison, are outstanding. A few years back, Dr Robison was covering for my regular physician when I injured my neck. He personally called me to review MRI results and discuss treatment options. i cannot emphasize enough that I think all of the doctors at Masland are outstanding. They also have their own lab which is very convenient plus the staff there is also very cheerful and do a great job.

5
★★★★★

I have been a patient of Masland Associates for nearly ten years. It is my opinion that all the Masland physicians, including Dr Robison, are outstanding. A few years back, Dr Robison was covering for my regular physician when I injured my neck. He personally called me to review MRI results and discuss treatment options. i cannot emphasize enough that I think all of the doctors at Masland are outstanding. They also have their own lab which is very convenient plus the staff there is also very cheerful and do a great job.

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