Import Intelligence

★★★★★
  • 314 Turner Ln A

    West Chester, PA 19380

    Cross street: Fern Hill Rd

    Map & Directions
  • 610-719-8400

About Import Intelligence

Hours
Monday - Friday 9am - 5pm Saturdays by appointment.

Automotive

Automotive
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5.0 4
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These guys know what they're doing. They diagnosed a problem with my Acura and fixed it for good.

2
★★★★★

These guys know what they're doing. They diagnosed a problem with my Acura and fixed it for good.

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I was on Rt 202 in West Chester at a red light in heavy traffic and smoke started coming out of the right side of my hood. I honked my horn so the car in front of me could move up a little further so I could get off the road and turn into a parking lot. I called 911. I thought my car was getting ready to catch on fire. The car that had been in front of me follwed me into the parking lot. Out came Kevin and his 2 friends from Import Intelligence. He said since he was a mechanic, and saw what had happened, he couldn't just let me deal with this problem myself. He and his friends stopped, opened up my hood and said I should not drive it at all right now. They couldn't diagnose the problem right then and there, but they said their shop was not far away. I was so greatful that Tony and his friends stopped to help. I called AAA, they took my car to Import Intelligence.

I needed to rent a car while Import Intelligence was repairing my car. The raditor that Import Intelligence received for my car was defective (thank goodness after they put the radiator in, they checked it out). The new raditor was leaking. It was going to take another day for me to get my car back. Matt, the owner called to tell me this news, and he was very apologic. Also Matt had gotten in touch with the auto supplier and told them that they would be paying for the additional day of my rental car due to the defective part they delivered, and the inconvenience on my part.

Matt and Kevin were so helpful. I very much appreciate how they helped me and did a great job on my car. The next day I had to make a 200 mile round trip journey for a job interview. The car came through just fine. I'm still waiting to find out how I did on the interview. Thanks

5
★★★★★

I was on Rt 202 in West Chester at a red light in heavy traffic and smoke started coming out of the right side of my hood. I honked my horn so the car in front of me could move up a little further so I could get off the road and turn into a parking lot. I called 911. I thought my car was getting ready to catch on fire. The car that had been in front of me follwed me into the parking lot. Out came Kevin and his 2 friends from Import Intelligence. He said since he was a mechanic, and saw what had happened, he couldn't just let me deal with this problem myself. He and his friends stopped, opened up my hood and said I should not drive it at all right now. They couldn't diagnose the problem right then and there, but they said their shop was not far away. I was so greatful that Tony and his friends stopped to help. I called AAA, they took my car to Import Intelligence.

I needed to rent a car while Import Intelligence was repairing my car. The raditor that Import Intelligence received for my car was defective (thank goodness after they put the radiator in, they checked it out). The new raditor was leaking. It was going to take another day for me to get my car back. Matt, the owner called to tell me this news, and he was very apologic. Also Matt had gotten in touch with the auto supplier and told them that they would be paying for the additional day of my rental car due to the defective part they delivered, and the inconvenience on my part.

Matt and Kevin were so helpful. I very much appreciate how they helped me and did a great job on my car. The next day I had to make a 200 mile round trip journey for a job interview. The car came through just fine. I'm still waiting to find out how I did on the interview. Thanks

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title says it all. I could not be more satisfied. very detailed and clean work. not just your average shop. honest. hard working people and great at what they do. i recommend these guys to everyone. as the previous person says. I'm a customer for life. you cant replace A+ service and quality.

2
★★★★★

title says it all. I could not be more satisfied. very detailed and clean work. not just your average shop. honest. hard working people and great at what they do. i recommend these guys to everyone. as the previous person says. I'm a customer for life. you cant replace A+ service and quality.

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I took my car here for a second opinion. The other place I went told me I needed over $1000 worth of work. The guys at Import Intelligence told me I only needed some of the recommended work and gave me a MUCH better price. These are just genuine hard working guys plus I'd much rather support a local business than some giant corporation. I'm a customer for life.

2
★★★★★

I took my car here for a second opinion. The other place I went told me I needed over $1000 worth of work. The guys at Import Intelligence told me I only needed some of the recommended work and gave me a MUCH better price. These are just genuine hard working guys plus I'd much rather support a local business than some giant corporation. I'm a customer for life.

Pros: Honest mechanics, great prices

Message from Import Intelligence

New age service for new age cars!

More about Import Intelligence

Brakes, Tires, Oil Changes, Inspections, Emmissions testing, Batteries, Radiators, Timing Belts, Timing Belts, Shocks, Struts and more!

 

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