Decked Out By Don

★☆☆☆☆
  • 208 Doubletree Dr

    Venetia, PA 15367

    Map & Directions
  • 412-369-8722

About Decked Out By Don

Categories
  • Masonry
  • Home Remodeling Contractors
Details
  • Patio Enclosures
  • Patio & Deck Cleaning & Restoration
Hours
M-F 7am-6pm, Sa 8am-4pm, Su Closed (Emergency service available)
Special Offer
Call Today!
Emails
  • thedexpert@verizon.net

Home Construction & Remodeling

Home Construction & Remodeling
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Unfortunately, we hired Don to install our deck/stairs going down into our backyard. WHAT A HASSLE AND MISTAKE. Whatever you do - DO NOT USE THIS COMPANY.
We had an estimate from Don for $12,900.00 to install the stairs, THREE landings (one 8 feet by 12 feet) two smaller ones. Trim outside same as existing deck - white stain on sides of stringers and white stain on posts - white vinyl railings - match as close as possible.
THIS IS WHAT WE GOT- (see picture) a bunch of rickety stairs smaller than quoted, NO RAILINGS, NO LANDINGS! NOTHING! We paid $11,100.00 We were taken advantage of!
I tried three times to get him to come over and talk about making the situation right, but he refused. He said, that since we had already paid him for the work, it was too late to fix anything. It was too bad that we didn't like the work - which he subcontracted out and the subcontractor even said Don ripped us off!

When the work was done, it was done incorrectly, and we were not sure what to say to him because we did not want to start a fight.
He says one thing and delivers another. He makes promises and does not keep them. He said we could "live with the stairs until we flet we wanted the landings done" and yet, when approached about finishing the job, he basically said, "You already paid for it, you can't change your mind now!" HELLO! That was part of the deal! Please stop by to see our 12 thousand dollar stairs.

You will see how horrible the work is, we can show you the contracts/estimates and you can see what a creep this rip off artist is. He will not finish the job as promised, he hired unqualified sub-contractors who did not wait for my husband to okay their work, and Don came to my door when I was alone every day to intimidate me into just letting his guys do the worst work possible, which will NOT pass inspection and Don never got the correct permits either! DO NOT TRUST THIS COMPANY! We have made a claim with the Better Business Bureau and are thinking of suing him also. BUYER BEWARE!

1
★☆☆☆☆

Unfortunately, we hired Don to install our deck/stairs going down into our backyard. WHAT A HASSLE AND MISTAKE. Whatever you do - DO NOT USE THIS COMPANY.
We had an estimate from Don for $12,900.00 to install the stairs, THREE landings (one 8 feet by 12 feet) two smaller ones. Trim outside same as existing deck - white stain on sides of stringers and white stain on posts - white vinyl railings - match as close as possible.
THIS IS WHAT WE GOT- (see picture) a bunch of rickety stairs smaller than quoted, NO RAILINGS, NO LANDINGS! NOTHING! We paid $11,100.00 We were taken advantage of!
I tried three times to get him to come over and talk about making the situation right, but he refused. He said, that since we had already paid him for the work, it was too late to fix anything. It was too bad that we didn't like the work - which he subcontracted out and the subcontractor even said Don ripped us off!

When the work was done, it was done incorrectly, and we were not sure what to say to him because we did not want to start a fight.
He says one thing and delivers another. He makes promises and does not keep them. He said we could "live with the stairs until we flet we wanted the landings done" and yet, when approached about finishing the job, he basically said, "You already paid for it, you can't change your mind now!" HELLO! That was part of the deal! Please stop by to see our 12 thousand dollar stairs.

You will see how horrible the work is, we can show you the contracts/estimates and you can see what a creep this rip off artist is. He will not finish the job as promised, he hired unqualified sub-contractors who did not wait for my husband to okay their work, and Don came to my door when I was alone every day to intimidate me into just letting his guys do the worst work possible, which will NOT pass inspection and Don never got the correct permits either! DO NOT TRUST THIS COMPANY! We have made a claim with the Better Business Bureau and are thinking of suing him also. BUYER BEWARE!

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Message from Decked Out By Don

Decked Out By Don has been designing and building decks for over 20 years in the Pittsburgh communities. To date, we have built thousands of decks and projects using quality materials and workmanship. Specializing in: custom & spec homes, game rooms, windows & doors, room additions, kitchens & bathrooms, sunrooms, custom decks & railings, concrete & flagstone work, and exposed aggregate roofing.

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