Brasher's TV Service

★★★☆☆

About Brasher's TV Service

2.6667 15
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I had an older Panasonic rear projection TV, the really heavy bulky ones. There was one green spot in the top left corner everything else worked perfect. Well I called these people to get it fixed. They seemed legitimate on the phone, but

3
★★★★★

I had an older Panasonic rear projection TV, the really heavy bulky ones. There was one green spot in the top left corner everything else worked perfect. Well I called these people to get it fixed. They seemed legitimate on the phone, but

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I also had a problem getting my tv back. I let it go because I lost the receip. However after reading the reviews here I realize that the was just business as usual for the Brasher's

3
★★★★★

I also had a problem getting my tv back. I let it go because I lost the receip. However after reading the reviews here I realize that the was just business as usual for the Brasher's

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My wife called this service to repair our television, a 70 lb 50" LCD rear projection TV on a beautiful corner cabinet that I finished and stained by hand . Mike Brasher showed up, dropped his tool kit on our coffee table like some kind of oaf and began his "work". His first order order of business was to call the office and ask "are these Sony Grand Wegas always a pain in the ass to get the lamp covers off!". He was yanking the TV around despite my wife's offer to assist him in moving the TV so he could get to the back of it, and when we was "done" the cabinet was scratched beyond repair with huge nicks in the routed front edge. When my wife asked him politely to look into their insurance for this type of issue, he scoffed and told her that those scratches were already there. And the best part, although my wife told him what we suspected as the problem, HE NEVER BROUGHT A NEW LAMP WITH HIM and said he'd have to schedule another service call with another service charge...this was only his "diagnostic" visit! WE TOLD HIM WE NEEDED A NEW LAMP!!! Smartly, she put the charge on a credit card in case we needed an avenue of recourse, and he pitched a fit because he had to go out to his truck for the credit card machine. When pressed again about the damage, he laughed in my wife's face and said "it your word against mine lady, good luck!" and left. Learn from the multitude of complaints here and find a REAL TV service worthy of your business.
I only gave this one star because you cannot publish a review with ZERO!!

1
★☆☆☆☆

My wife called this service to repair our television, a 70 lb 50" LCD rear projection TV on a beautiful corner cabinet that I finished and stained by hand . Mike Brasher showed up, dropped his tool kit on our coffee table like some kind of oaf and began his "work". His first order order of business was to call the office and ask "are these Sony Grand Wegas always a pain in the ass to get the lamp covers off!". He was yanking the TV around despite my wife's offer to assist him in moving the TV so he could get to the back of it, and when we was "done" the cabinet was scratched beyond repair with huge nicks in the routed front edge. When my wife asked him politely to look into their insurance for this type of issue, he scoffed and told her that those scratches were already there. And the best part, although my wife told him what we suspected as the problem, HE NEVER BROUGHT A NEW LAMP WITH HIM and said he'd have to schedule another service call with another service charge...this was only his "diagnostic" visit! WE TOLD HIM WE NEEDED A NEW LAMP!!! Smartly, she put the charge on a credit card in case we needed an avenue of recourse, and he pitched a fit because he had to go out to his truck for the credit card machine. When pressed again about the damage, he laughed in my wife's face and said "it your word against mine lady, good luck!" and left. Learn from the multitude of complaints here and find a REAL TV service worthy of your business.
I only gave this one star because you cannot publish a review with ZERO!!

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My wife called this service to repair our television, a 70 lb 50" LCD rear projection TV on a beautiful corner cabinet that I finished and stained by hand . Mike Brasher showed up, dropped his tool kit on our coffee table like some kind

3
★★★★★

My wife called this service to repair our television, a 70 lb 50" LCD rear projection TV on a beautiful corner cabinet that I finished and stained by hand . Mike Brasher showed up, dropped his tool kit on our coffee table like some kind

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Brashers tv came to my home within 24 hours and picked up my tv for repair. They left me a courtesy tv to watch so I would not be inconvienenced . The repair man had my television back in my home within 3 days working like new !!!
This company is considerate, courteous , professional , very reasonable and I definitly will use them again if needed .

2
★★★★★

Brashers tv came to my home within 24 hours and picked up my tv for repair. They left me a courtesy tv to watch so I would not be inconvienenced . The repair man had my television back in my home within 3 days working like new !!!
This company is considerate, courteous , professional , very reasonable and I definitly will use them again if needed .

Pros: great fast /reasonable service

Cons: none

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I am sure that it was simple for him, but I was amazed that my tv that of course just ran out of its warranty was able to be fixed by Brasher's tv repair!

4
★★★★☆

I am sure that it was simple for him, but I was amazed that my tv that of course just ran out of its warranty was able to be fixed by Brasher's tv repair!

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As everyone here already stated, they quickly came to pick up the TV. I think if I didn??t follow up with them, they were not going to follow up with me. They put their TV service sticker on MY TV and the kicker is, it had someone else??s name on it. So they didn't even know the TV was mine. Thank god I had the model and s/n documented. I'm really not convinced that they ever opened the TV to do a diagnosis on it.

You CAN repair this yourself (most of the time) and if people would take the time to understand this and not be intimidated by the technology, you will save allot of time and cash.
I mean this TV repair shop may have been good back in the days of tube TV??s, where it could be dangerous to work on them. But not anymore, this technology has passed guys like Brasher by.

Do yourself a favor; take the set somewhere else... or Buy a new one (it may be cheaper than trying to fixing it)

But if you??re handy, flat panels are just modular boards and are easily changed. So if your flat panel is dead, you really have nothing to lose take it apart. (If you have ever installed a hard drive in a computer, you can replace boards in a flat panel!)
Websites to help
google - fixya to ask others about the issue and possibility get a "how to" in the exact steps to fix the TV.

Then
google - partstore put in the model number of the TV to get a "real" price on the parts along with the board numbers.

Then once you have the part number, try ebay for the part.

0
★☆☆☆☆

As everyone here already stated, they quickly came to pick up the TV. I think if I didn??t follow up with them, they were not going to follow up with me. They put their TV service sticker on MY TV and the kicker is, it had someone else??s name on it. So they didn't even know the TV was mine. Thank god I had the model and s/n documented. I'm really not convinced that they ever opened the TV to do a diagnosis on it.

You CAN repair this yourself (most of the time) and if people would take the time to understand this and not be intimidated by the technology, you will save allot of time and cash.
I mean this TV repair shop may have been good back in the days of tube TV??s, where it could be dangerous to work on them. But not anymore, this technology has passed guys like Brasher by.

Do yourself a favor; take the set somewhere else... or Buy a new one (it may be cheaper than trying to fixing it)

But if you??re handy, flat panels are just modular boards and are easily changed. So if your flat panel is dead, you really have nothing to lose take it apart. (If you have ever installed a hard drive in a computer, you can replace boards in a flat panel!)
Websites to help
google - fixya to ask others about the issue and possibility get a "how to" in the exact steps to fix the TV.

Then
google - partstore put in the model number of the TV to get a "real" price on the parts along with the board numbers.

Then once you have the part number, try ebay for the part.

Pros: I'm not sure there are any

Cons: Too many to list

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It's amazing reading the other reviews, they described exactly what happened to me. Mike came to our house, took a very important piece out of our TV and after 3 weeks of not hearing from him, I called him agian and again and again - he would not return my phone calls. Needless to say, my TV is still not fixed.

0
★☆☆☆☆

It's amazing reading the other reviews, they described exactly what happened to me. Mike came to our house, took a very important piece out of our TV and after 3 weeks of not hearing from him, I called him agian and again and again - he would not return my phone calls. Needless to say, my TV is still not fixed.

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I wish I had found these reviews earlier. I had a bad experience similar to the other reviewers. Mike Brasher tried to fix my TV but the same problem started occurring approx. 60 days later. He refused to acknowledge that it was the same problem (symptoms were exactly the same) and then when he finally came over to look at it again broke my TV beyond repair. He struck my picture tube with his screwdriver until the tube shorted and that started a small fire inside the TV. He then turns around and says I need to get a new picture tube. The picture on the TV was fine before he came (TV would turn off occasionally). I had to call the cops as he became very aggressive when I said I would see him in court and he tried to steal my original receipt that had warranty information on it. My family witnessed the whole thing. Consider using a manufacturer authorized service center instead. At least they would know what they were doing. Brasher's also goes by another name "Dave's TV & VCR Service" and so you might want to stay away from them too.

0
★☆☆☆☆

I wish I had found these reviews earlier. I had a bad experience similar to the other reviewers. Mike Brasher tried to fix my TV but the same problem started occurring approx. 60 days later. He refused to acknowledge that it was the same problem (symptoms were exactly the same) and then when he finally came over to look at it again broke my TV beyond repair. He struck my picture tube with his screwdriver until the tube shorted and that started a small fire inside the TV. He then turns around and says I need to get a new picture tube. The picture on the TV was fine before he came (TV would turn off occasionally). I had to call the cops as he became very aggressive when I said I would see him in court and he tried to steal my original receipt that had warranty information on it. My family witnessed the whole thing. Consider using a manufacturer authorized service center instead. At least they would know what they were doing. Brasher's also goes by another name "Dave's TV & VCR Service" and so you might want to stay away from them too.

Pros: None

Cons: You will end up buying a new TV

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AVOID THIS GUY AT ALL COSTS!!!! Similar to many of the stories here. Michael Brasher came over quickly, took the tv, and then are you ready for this.............Said it was stolen!!!! No Police report, No explanation and didn't return one phone call until I left a message letting him know Iwas going to the police.

0
★☆☆☆☆

AVOID THIS GUY AT ALL COSTS!!!! Similar to many of the stories here. Michael Brasher came over quickly, took the tv, and then are you ready for this.............Said it was stolen!!!! No Police report, No explanation and didn't return one phone call until I left a message letting him know Iwas going to the police.

Pros: Zero

Cons: You will end up in Small Claims court

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Long story short, its the same as the other reviews. I've been waiting for my tv to be fixed for almost 2 months now. First "Mike" came and took the guts of my tv, than sent a man to put it all back together. He couldn't do it so he than took it. Then Mike returns and it still doesn't get fixed. After returning a third time the same man who came the second time gets a fuzzy picture to show up but cannot finish because he doesn't know the "codes"... So he walks right out of the house without saying anything. I had to stop him and ask about my tv and because he crashed his car earlier he would not be returning due to that risk. Than a very young but polite man comes out and takes the guts again... Still no return call or visit. DO NOT CALL THESE PEOPLE!!!

0
★☆☆☆☆

Long story short, its the same as the other reviews. I've been waiting for my tv to be fixed for almost 2 months now. First "Mike" came and took the guts of my tv, than sent a man to put it all back together. He couldn't do it so he than took it. Then Mike returns and it still doesn't get fixed. After returning a third time the same man who came the second time gets a fuzzy picture to show up but cannot finish because he doesn't know the "codes"... So he walks right out of the house without saying anything. I had to stop him and ask about my tv and because he crashed his car earlier he would not be returning due to that risk. Than a very young but polite man comes out and takes the guts again... Still no return call or visit. DO NOT CALL THESE PEOPLE!!!

Pros: They did come right out, 2/3 of the men were polite

Cons: STILL NO TV! NO CALL! NO VISIT BACK!

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as you read any of the reviews of my repair there are two sides to every story.anybody needing to get in touch with me just dial 61.0.513.8198 cell #,or any of our advertised #s.Back in the 70's, and 80's manufactures were all building the same types of t.v's.Most companies were u.s. owned so by law parts were made to be available for at least 5 years.Now we are in a new decade where t.v.'s are in a transition they are coming out with newer types of t.v.'s and the older style t.v.'s aren't product supported as much,plus companies lik rca,zenith just to name a few aren't even owned by the same people anymore so somtimes getting parts becomes a problem.Yes we are still fixing plenty of old style tv's and new styles also.at no time would I want to keep anybodies tv that i picked up for repair.if you have any questions please call me.thany you mike brasher

2
★★★★☆

as you read any of the reviews of my repair there are two sides to every story.anybody needing to get in touch with me just dial 61.0.513.8198 cell #,or any of our advertised #s.Back in the 70's, and 80's manufactures were all building the same types of t.v's.Most companies were u.s. owned so by law parts were made to be available for at least 5 years.Now we are in a new decade where t.v.'s are in a transition they are coming out with newer types of t.v.'s and the older style t.v.'s aren't product supported as much,plus companies lik rca,zenith just to name a few aren't even owned by the same people anymore so somtimes getting parts becomes a problem.Yes we are still fixing plenty of old style tv's and new styles also.at no time would I want to keep anybodies tv that i picked up for repair.if you have any questions please call me.thany you mike brasher

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My television broke. They came over soon after I called. They Took parts out of my television. never fixed television. after weeks of calling, never got a response. television still doesn't work and now they won't call me back. I paid them with nothing in return.

0
★☆☆☆☆

My television broke. They came over soon after I called. They Took parts out of my television. never fixed television. after weeks of calling, never got a response. television still doesn't work and now they won't call me back. I paid them with nothing in return.

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Funny reading the other reveiw, same thing happened to me !! They fixed the TV but the price kept going up after they started even though they knew exactly what was wrong from the beginning and quoted the price but after they took my parts with them it was too late to do anything about it. And talk about attitude, they won't even listen to you when you talk and try to tell them something or return phone calls after they get their money. Oh, sure they will come right out in the beginning but then you are at their mercy. Plenty of other shops out there, look around first....... I forgot to mention the fact that after they were done and paid in full they would not give a clear breakdown on parts and labor or a receipt for the work that they say they did !!!! So, Good Luck if they promissed you a warranty !!

0
★☆☆☆☆

Funny reading the other reveiw, same thing happened to me !! They fixed the TV but the price kept going up after they started even though they knew exactly what was wrong from the beginning and quoted the price but after they took my parts with them it was too late to do anything about it. And talk about attitude, they won't even listen to you when you talk and try to tell them something or return phone calls after they get their money. Oh, sure they will come right out in the beginning but then you are at their mercy. Plenty of other shops out there, look around first....... I forgot to mention the fact that after they were done and paid in full they would not give a clear breakdown on parts and labor or a receipt for the work that they say they did !!!! So, Good Luck if they promissed you a warranty !!

Pros: They can fix your TV

Cons: poor attitude towards customer

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They were very quick to come out but with full intention of dismantling the set and taking it back to the shop. In fact, twice! They kept replacing parts until they get it close, not right! Now the on switch doesn't light or work but did before they pseudo fixed it. The magic figure is around $340 to fix a big screen no matter what is wrong. Your not going to replace it at that price but repair it! I suggest you find another repair shop like Tweeter who may be a wait but at least competent.

0
★☆☆☆☆

They were very quick to come out but with full intention of dismantling the set and taking it back to the shop. In fact, twice! They kept replacing parts until they get it close, not right! Now the on switch doesn't light or work but did before they pseudo fixed it. The magic figure is around $340 to fix a big screen no matter what is wrong. Your not going to replace it at that price but repair it! I suggest you find another repair shop like Tweeter who may be a wait but at least competent.

Pros: Fast service

Cons: Don't know what they're doing

 

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