Pet Shop

★★★★★
  • 1988 Whitehall Mall

    Whitehall, PA 18052

    Map & Directions
  • 610-266-8200

About Pet Shop

Hours
Sun 11am-6pm, Mon-Sat 10am-9pm

Pets & Animals

Pets & Animals
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I bought a shnoodle in 2000 he was a really cute little puppy. He was a very healthy, happy dog and really good with kids. He just passed away on Christmas Eve 2014 at 15 I'm very heart broken.i will defiantly buy another puppy from this

3
★★★★★

I bought a shnoodle in 2000 he was a really cute little puppy. He was a very healthy, happy dog and really good with kids. He just passed away on Christmas Eve 2014 at 15 I'm very heart broken.i will defiantly buy another puppy from this

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I have recently bought two mini aussies within the year. Both of them were extremely sick with kennel cough yet they still sold them. Upon my first vet visit for my male, I was told he has a heart murmur and kennel cough. The pet shop did

3
★★★★★

I have recently bought two mini aussies within the year. Both of them were extremely sick with kennel cough yet they still sold them. Upon my first vet visit for my male, I was told he has a heart murmur and kennel cough. The pet shop did

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You guys have the best crickets around! I refuse to buy crickets anywhere else but here!

3
★★★★★

You guys have the best crickets around! I refuse to buy crickets anywhere else but here!

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You guys are great!I love the staff I purchased 4 min pins in the last 4 months and would highly recommend your store. Keep up the great work.\r

3
★★★★★

You guys are great!I love the staff I purchased 4 min pins in the last 4 months and would highly recommend your store. Keep up the great work.\r

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Please don't listen to these negative reviews. These people are clearly out to bash the Pet Shop and pet shops of the like because they think these puppies come from puppy mills. They don't! This shop and the 3 sister shops have hand

3
★★★★★

Please don't listen to these negative reviews. These people are clearly out to bash the Pet Shop and pet shops of the like because they think these puppies come from puppy mills. They don't! This shop and the 3 sister shops have hand

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I wasn't in the market for a new pet. On Black Friday I had gone shopping with my mother and my daughter. We stopped in the pet store just to look around. That was until my daughter fell in love with a beautiful little kitten. First off,

3
★★★★★

I wasn't in the market for a new pet. On Black Friday I had gone shopping with my mother and my daughter. We stopped in the pet store just to look around. That was until my daughter fell in love with a beautiful little kitten. First off,

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I love this pet shop! I have gotten 7 baby RES and soon to be 8. they have a very nice reptile rack and all the animals appear to be very happy and enjoying themselves. II do plan on working here. 5/5 Stars!

3
★★★★★

I love this pet shop! I have gotten 7 baby RES and soon to be 8. they have a very nice reptile rack and all the animals appear to be very happy and enjoying themselves. II do plan on working here. 5/5 Stars!

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I had one bad experience there but overall decent

3
★★★★★

I had one bad experience there but overall decent

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We purchased a dog from this pet store a week ago and it turned out to be the worst mistake that we ever made. We had this 3 lb puppy for 6 days. On the 4th day, the dog became very ill. We took it to our vet the next day and found out

3
★★★★★

We purchased a dog from this pet store a week ago and it turned out to be the worst mistake that we ever made. We had this 3 lb puppy for 6 days. On the 4th day, the dog became very ill. We took it to our vet the next day and found out

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Helpful, very nice & showed us everything we needed w/ our new puppy.

3
★★★★★

Helpful, very nice & showed us everything we needed w/ our new puppy.

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Very patient friendly and knowledgeable pleasure to work with.

3
★★★★★

Very patient friendly and knowledgeable pleasure to work with.

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This is my 3rd dog from here. Great place. Very nice staff, you could tell they all like their jobs.

3
★★★★★

This is my 3rd dog from here. Great place. Very nice staff, you could tell they all like their jobs.

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I have purchased 2 dogs from this pet shop over the years and they were both very healthy dogs. The employees are very kind and helpful. I would also like to add that this is the cleanest and most well kept pet shop in the area.

3
★★★★★

I have purchased 2 dogs from this pet shop over the years and they were both very healthy dogs. The employees are very kind and helpful. I would also like to add that this is the cleanest and most well kept pet shop in the area.

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Donna R was very helpful and patient with me. She is a valued employee.

3
★★★★★

Donna R was very helpful and patient with me. She is a valued employee.

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Pam was very helpful to us. She helped us find the perfect dog.

3
★★★★★

Pam was very helpful to us. She helped us find the perfect dog.

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Amanda was extremely helpful & knowledgeable. She knew alot about the chouzer I bought and was very thorough in explaining everything needed to take care of the puppy. It was a great experience.

3
★★★★★

Amanda was extremely helpful & knowledgeable. She knew alot about the chouzer I bought and was very thorough in explaining everything needed to take care of the puppy. It was a great experience.

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Seldom do you get the opportunity to work with such knowledgeable kind and helpful. You should be proud of this team!

3
★★★★★

Seldom do you get the opportunity to work with such knowledgeable kind and helpful. You should be proud of this team!

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Very easy to talk to- patient & knowledgeable Aimee was Great!

3
★★★★★

Very easy to talk to- patient & knowledgeable Aimee was Great!

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Employee was a great help. Greeted me nicely and helped me get what I needed.

3
★★★★★

Employee was a great help. Greeted me nicely and helped me get what I needed.

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While in the pet shop I noticed none of the dogs had food or water. So I asked why? I was told that they were being cleaned, they do this daily for the water bottles and twice a day for the food dishes. They also told be that each cage is sanitized each day and the toys too! So I wanted around a little while to see and that is exactly what was done! It is nice to hear and see for myself that they are doing things the right way for these puppies. I was very pleased with my visit to the pet shop.

5
★★★★★

While in the pet shop I noticed none of the dogs had food or water. So I asked why? I was told that they were being cleaned, they do this daily for the water bottles and twice a day for the food dishes. They also told be that each cage is sanitized each day and the toys too! So I wanted around a little while to see and that is exactly what was done! It is nice to hear and see for myself that they are doing things the right way for these puppies. I was very pleased with my visit to the pet shop.

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The whole experience was pleasant, I bought a dog here before and im sure I will again

3
★★★★★

The whole experience was pleasant, I bought a dog here before and im sure I will again

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Very helpful, very friendly, well informed. Thank you

3
★★★★★

Very helpful, very friendly, well informed. Thank you

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My family has been purchasing our puppies from the pet shop in Whitehall for years. Between all our family we have purchased 8 of them and every one has been a joy. Our oldest is now 14 , a Shih-Tzu, and still thinks he is a puppy. Our son

3
★★★★★

My family has been purchasing our puppies from the pet shop in Whitehall for years. Between all our family we have purchased 8 of them and every one has been a joy. Our oldest is now 14 , a Shih-Tzu, and still thinks he is a puppy. Our son

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Highly recomended!!!!!!!!!!: I purchased a puggle here and the staff treated the puppy like one of their own children, free first vet visit, all up to date on shots. They took extra time to explain everything to me and assured me to cal

3
★★★★★

Highly recomended!!!!!!!!!!: I purchased a puggle here and the staff treated the puppy like one of their own children, free first vet visit, all up to date on shots. They took extra time to explain everything to me and assured me to cal

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I purchased a shih-poo from The Pet Shop in Whitehall back on January 2006. He is the cutest dog I have ever had and there were no medical problems. I took him to my own vet and received a clean bill of health. If you feel you are

3
★★★★★

I purchased a shih-poo from The Pet Shop in Whitehall back on January 2006. He is the cutest dog I have ever had and there were no medical problems. I took him to my own vet and received a clean bill of health. If you feel you are

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I was walking past the window of this little shop of horrors yesterday and couldn't help but notice several of the baby puppies and kittens had NO WATER. The animals on display both in windows and on the shop floor had water bowls that were BONE DRY. One baby Corgi had a pile of dried diarrhea and vomit in its cage, and zero water or food. I asked one of the workers to please give one of the Dachshunds some water. After waiting about ten-minutes, she finally got around to it. When the puppy got his water, he drank for at least five-minutes straight. Prior to getting water, he was lethargic, and collapsed against the edge of the cage (not sleeping)! As soon as his water bottle was moved, he started pacing back and forth, and pawing at the gate. At this point, I started looking around at all the other puppies who had no water, filthy water, dried and caked old food in their dishes, and feces and urine coating the floors and their fur.

Anyone who has purchased an animal from this place could easily deduce that if it was sickly, it could be a direct byproduct of malnourishment during this vital stage of development. Of course, coming from puppy mills, these poor babies have everything stacked against them.

This place obviously puts profit over humane treatment of living, feeling baby animals, and should therefore be shut down. Call the Lehigh Valley Dog Warden, Humane Society, and SPCA to complain if you have had a similar experience. We as a society should not tolerate this blatant animal abuse.

0
★☆☆☆☆

I was walking past the window of this little shop of horrors yesterday and couldn't help but notice several of the baby puppies and kittens had NO WATER. The animals on display both in windows and on the shop floor had water bowls that were BONE DRY. One baby Corgi had a pile of dried diarrhea and vomit in its cage, and zero water or food. I asked one of the workers to please give one of the Dachshunds some water. After waiting about ten-minutes, she finally got around to it. When the puppy got his water, he drank for at least five-minutes straight. Prior to getting water, he was lethargic, and collapsed against the edge of the cage (not sleeping)! As soon as his water bottle was moved, he started pacing back and forth, and pawing at the gate. At this point, I started looking around at all the other puppies who had no water, filthy water, dried and caked old food in their dishes, and feces and urine coating the floors and their fur.

Anyone who has purchased an animal from this place could easily deduce that if it was sickly, it could be a direct byproduct of malnourishment during this vital stage of development. Of course, coming from puppy mills, these poor babies have everything stacked against them.

This place obviously puts profit over humane treatment of living, feeling baby animals, and should therefore be shut down. Call the Lehigh Valley Dog Warden, Humane Society, and SPCA to complain if you have had a similar experience. We as a society should not tolerate this blatant animal abuse.

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I bought an Aussie from the pet shop in the whitehall mall on May 27, 2010. They claimed that the puppy was in good health and I needed to take her to their vet within ten days for an exam. That Tuesday I had an appointment with their vet in the evening, the puppy became extremely lathargic and would not eat or drink and was breathing very heavily. I notified the pet shop of this issue and got her into their vet right away. The puppy was kept in the hospital overnight and then sent home no better than she was when we took her in. Friday night, 8 days after we bought the dog, she was getting worse. We called the pet shop and spoke with the manager, Donna, and kept getting a run around. Their vet was closed and they refused to pay any bills that were not with their own vet. We could not take the puppy to the animal hospital on call or it would ruin the warranty. We got the puppy to their vet on Saturday morning and the doctor said that the puppy should have never been released after one day because she has severe phenomia. We called Donna about the ten day health warranty and again got nothing but attitude and a run around. Our ten days are up on a Sunday when there is no one to talk to about this situation. Donna has no compassion for pet owners or the pets. After talking with the doctor he informed me that they always fight when it comes to paying the vet bills and that the puppy was without a doubt sick when we purchased her. Now we have a puppy that we love that has a survival rate of a little more than 50% and the pet shop and Donna are doing nothing about it. DO NOT BUY ANYTHING FROM THIS STORE!!! They do not deserve animal lovers to give them their money. This will not be the last that they have to deal with. I am consulting an attorney first thing monday morning!

0
★☆☆☆☆

I bought an Aussie from the pet shop in the whitehall mall on May 27, 2010. They claimed that the puppy was in good health and I needed to take her to their vet within ten days for an exam. That Tuesday I had an appointment with their vet in the evening, the puppy became extremely lathargic and would not eat or drink and was breathing very heavily. I notified the pet shop of this issue and got her into their vet right away. The puppy was kept in the hospital overnight and then sent home no better than she was when we took her in. Friday night, 8 days after we bought the dog, she was getting worse. We called the pet shop and spoke with the manager, Donna, and kept getting a run around. Their vet was closed and they refused to pay any bills that were not with their own vet. We could not take the puppy to the animal hospital on call or it would ruin the warranty. We got the puppy to their vet on Saturday morning and the doctor said that the puppy should have never been released after one day because she has severe phenomia. We called Donna about the ten day health warranty and again got nothing but attitude and a run around. Our ten days are up on a Sunday when there is no one to talk to about this situation. Donna has no compassion for pet owners or the pets. After talking with the doctor he informed me that they always fight when it comes to paying the vet bills and that the puppy was without a doubt sick when we purchased her. Now we have a puppy that we love that has a survival rate of a little more than 50% and the pet shop and Donna are doing nothing about it. DO NOT BUY ANYTHING FROM THIS STORE!!! They do not deserve animal lovers to give them their money. This will not be the last that they have to deal with. I am consulting an attorney first thing monday morning!

Pros: great customer service before you purchase

Cons: not willing to pay the vet bills when the dog was sick at ti

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First off I am 11 years old and i can already say never, ever go there for your pet. We got two animals from the pet shop in Whitehall, the first one is a happy 2 year old orange tabby cat. no problems have occurred with him yet.
Now with the puppy,she is a not-so-happy dog. Her name is Lexie. she is now 3 months old and started her life on the wrong foot. She was in the hospital for 1 day to many. She had a lot of fluids in her lungs. She was diagnosed with pneumonia. The Pet Shop covered the first bill as far as we know. However, she is still sick and when we called the pet shop, as directed, they gave us one heck of a time. after many stressful phone calls, to not just the Whitehall Mall location, but the Palmer Park Mall as well.
So please take my experience and not make it your own. Do not feel the guilt of almost having to get rid of your animal. Please, please,please do not under any circumcises go to the dreadful Pet Shop.

0
★☆☆☆☆

First off I am 11 years old and i can already say never, ever go there for your pet. We got two animals from the pet shop in Whitehall, the first one is a happy 2 year old orange tabby cat. no problems have occurred with him yet.
Now with the puppy,she is a not-so-happy dog. Her name is Lexie. she is now 3 months old and started her life on the wrong foot. She was in the hospital for 1 day to many. She had a lot of fluids in her lungs. She was diagnosed with pneumonia. The Pet Shop covered the first bill as far as we know. However, she is still sick and when we called the pet shop, as directed, they gave us one heck of a time. after many stressful phone calls, to not just the Whitehall Mall location, but the Palmer Park Mall as well.
So please take my experience and not make it your own. Do not feel the guilt of almost having to get rid of your animal. Please, please,please do not under any circumcises go to the dreadful Pet Shop.

Pros: First animal was good

Cons: problems with animal....you have major problems with co.

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we had gotten a dog about 14 years ago from there who lived a healthy life... the dog grew up with my daughter and they really got attached.. unfourtanetly due to age we had to put him to sleep.. after about 2 months we went and got a puppy from there... today the puppy is doing great is completley healthy and is a wonderful dog.. i would recommend this place to any person.. i really appreicate having wonderful dogs from there...

2
★★★★★

we had gotten a dog about 14 years ago from there who lived a healthy life... the dog grew up with my daughter and they really got attached.. unfourtanetly due to age we had to put him to sleep.. after about 2 months we went and got a puppy from there... today the puppy is doing great is completley healthy and is a wonderful dog.. i would recommend this place to any person.. i really appreicate having wonderful dogs from there...

Pros: the dogs are very healthy and very playful

Cons: i honestly have nothing bad to say about them...

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My family has been purchasing our puppies from the pet shop in Whitehall for years. Between all our family we have purchased 8 of them and every one has been a joy. Our oldest is now 14 , a Shih-Tzu, and still thinks he is a puppy. Our son just purchased a Yorkie from them and would not go anywhere else. These people love their pets and the care they give them is evident. The only health issue any of us had was a cold that 2 of then had, but the pet shop paid for all the vet expenses to get rid if it. The waranties they give are unbelievable.

2
★★★★★

My family has been purchasing our puppies from the pet shop in Whitehall for years. Between all our family we have purchased 8 of them and every one has been a joy. Our oldest is now 14 , a Shih-Tzu, and still thinks he is a puppy. Our son just purchased a Yorkie from them and would not go anywhere else. These people love their pets and the care they give them is evident. The only health issue any of us had was a cold that 2 of then had, but the pet shop paid for all the vet expenses to get rid if it. The waranties they give are unbelievable.

Pros: Best care of all their pets

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My husband and I bought a ratterrier from The Pet Store back in October of 1995. He was the most amazing dog we will ever have, but we are convinced he originated from a puppy mill. I say that as I have NEVER had a pet with more health problems than Toby. From several types and boughts of cancer to a ruptured gall bladder to kidney, pancreas, and liver failure he was almost always sick throughout his life. While he lived to be 13 years old, I believe without the amazing veterinarian care he received his life would have been much shorter. Please think twice before purchasing a pet from a pet store. Yes, it is hard to resist the impulse buy, the sad looks on their faces, and the irresistible puppy breath, but every dollar that goes into their cash register promotes more and more inhumane puppy mill operations. Think of the countless animals waiting for homes in the shelters or purebred rescue homes. Please give them a chance.

0
★☆☆☆☆

My husband and I bought a ratterrier from The Pet Store back in October of 1995. He was the most amazing dog we will ever have, but we are convinced he originated from a puppy mill. I say that as I have NEVER had a pet with more health problems than Toby. From several types and boughts of cancer to a ruptured gall bladder to kidney, pancreas, and liver failure he was almost always sick throughout his life. While he lived to be 13 years old, I believe without the amazing veterinarian care he received his life would have been much shorter. Please think twice before purchasing a pet from a pet store. Yes, it is hard to resist the impulse buy, the sad looks on their faces, and the irresistible puppy breath, but every dollar that goes into their cash register promotes more and more inhumane puppy mill operations. Think of the countless animals waiting for homes in the shelters or purebred rescue homes. Please give them a chance.

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We just had to euthanize our puppy we bought from The Pet Shop after only 22 months. You are supporting sub quality breeding and puppy mills if you buy from a pet store. Stop PUPPY MILL Breeding!

0
★☆☆☆☆

We just had to euthanize our puppy we bought from The Pet Shop after only 22 months. You are supporting sub quality breeding and puppy mills if you buy from a pet store. Stop PUPPY MILL Breeding!

Pros: NONE

Cons: Sub Quality Dogs

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Disgusting. I didn't dare purchase anything from the store, just being in there made me feel ill. Most of the animal's enclosures were dirty and inadequate (I saw three ferrets shoved in an aquarium of all things), not to mention the puppy mill puppies they sell in the store. If you hate puppy mills and animal neglect/abuse, steer clear of this store. Do not give them your money, you're only supporting their poor practices and the puppy mills they get their puppies from.

0
★☆☆☆☆

Disgusting. I didn't dare purchase anything from the store, just being in there made me feel ill. Most of the animal's enclosures were dirty and inadequate (I saw three ferrets shoved in an aquarium of all things), not to mention the puppy mill puppies they sell in the store. If you hate puppy mills and animal neglect/abuse, steer clear of this store. Do not give them your money, you're only supporting their poor practices and the puppy mills they get their puppies from.

Pros: None I can think of.

Cons: Sickly, mill bred animals.

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I've read the 5/6 reviews here..today, 5/25/09, we'll be bringing home our new little love from these folks. We bought our last dog ther 12 yrs. ago He passed on last year. Now, we're ready so we went back to them. For $25 refundable $$$, you get 24 hrs to THINK, PRAY & research. I found the actual breeders, confirmed their standings. Too many ppl. impulse-buy a cute, furry little friend & 1st sign of trouble? PUPPY MILL! You have warranties up the wazoo w/ these folks! Do YOUR part w/ vet checks & research; & if your dog goes blind in an eye? It happens....could happen to anyone. You don't stay in business & thrive like these folks if you're not reputable. The only problems I see here are folks not taking responsibility to research what they're buying.

2
★★★★☆

I've read the 5/6 reviews here..today, 5/25/09, we'll be bringing home our new little love from these folks. We bought our last dog ther 12 yrs. ago He passed on last year. Now, we're ready so we went back to them. For $25 refundable $$$, you get 24 hrs to THINK, PRAY & research. I found the actual breeders, confirmed their standings. Too many ppl. impulse-buy a cute, furry little friend & 1st sign of trouble? PUPPY MILL! You have warranties up the wazoo w/ these folks! Do YOUR part w/ vet checks & research; & if your dog goes blind in an eye? It happens....could happen to anyone. You don't stay in business & thrive like these folks if you're not reputable. The only problems I see here are folks not taking responsibility to research what they're buying.

Pros: Easy to get info. from, clean, knowledgable staff

Cons: Pricey pups, but the going rate

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snickers is a healthy and happy pet from the moment we picked him up from the pet shop. we love him dearly and would go back to get him a playmate tommorrow. If it was so horrible why buy a second animal? Breeders rarely sell their dogs to pet stores, no proffit that way. So what did you expect?

2
★★★★★

snickers is a healthy and happy pet from the moment we picked him up from the pet shop. we love him dearly and would go back to get him a playmate tommorrow. If it was so horrible why buy a second animal? Breeders rarely sell their dogs to pet stores, no proffit that way. So what did you expect?

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I bought a Siberian Huskie and he is totally blind in one eye. He was very expensive. This place gets puppies from puppy mills. If anyone doubts my story, email me at mep491955@aol and I will make arrangements to send the paperwork to you to prove this. Do not buy from this store!!!!. I was fooled and I can prove it, don't you be fooled. If you cannot see the Mom, the dog is from a Puppy Mill. When dogs are breed while half starved, the puppies will have problems. After you fall in love with the dog, wait to see the vet bills!!!!!!

0
★☆☆☆☆

I bought a Siberian Huskie and he is totally blind in one eye. He was very expensive. This place gets puppies from puppy mills. If anyone doubts my story, email me at mep491955@aol and I will make arrangements to send the paperwork to you to prove this. Do not buy from this store!!!!. I was fooled and I can prove it, don't you be fooled. If you cannot see the Mom, the dog is from a Puppy Mill. When dogs are breed while half starved, the puppies will have problems. After you fall in love with the dog, wait to see the vet bills!!!!!!

Pros: None

Cons: blind sick dogs

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we purchased a doschund from the pet shop in the whitehall mall and a few days after bringing the dog home we took it to the vet. the dog not only had parasites but kenel cough and worms which it gave to our other large dog. we went back to the pet shop and asked for them to pay for the madicin since we had purchased the dog from them and they only payed for the doschunds medicin. they refuse to pay for our other dogs madicin which their dog made sick.
A few months ago i also got a teddy bear hampster from the pet shop when i got it home we relized that it was sick and my friend said that it had wet tail (makes the hampsters really sick and if not caught eirly enough can cause the animals death ... highly contagious) so we got the hampster some medicin and it seemed to be doing better. my mother and i went away on a day trip to the zoo after feeding and playing with the hampster that morning we came home to find it dead. we took it back to the pet shop and they could not give me my money back all they could give me was store credit. so we took the store credit and bought my now two year old daschund a new toy and colar. while looking for the toys i wen't over to see about maybe gatting another hampster instead. but when i looked in the cage i could see that all the other hampsters also had wet tail. we warned a store employie and all they did was take out the hampster house wash it off and replace it back into the cage. they did not put a not for sale sign on the cage or anything.

0
★☆☆☆☆

we purchased a doschund from the pet shop in the whitehall mall and a few days after bringing the dog home we took it to the vet. the dog not only had parasites but kenel cough and worms which it gave to our other large dog. we went back to the pet shop and asked for them to pay for the madicin since we had purchased the dog from them and they only payed for the doschunds medicin. they refuse to pay for our other dogs madicin which their dog made sick.
A few months ago i also got a teddy bear hampster from the pet shop when i got it home we relized that it was sick and my friend said that it had wet tail (makes the hampsters really sick and if not caught eirly enough can cause the animals death ... highly contagious) so we got the hampster some medicin and it seemed to be doing better. my mother and i went away on a day trip to the zoo after feeding and playing with the hampster that morning we came home to find it dead. we took it back to the pet shop and they could not give me my money back all they could give me was store credit. so we took the store credit and bought my now two year old daschund a new toy and colar. while looking for the toys i wen't over to see about maybe gatting another hampster instead. but when i looked in the cage i could see that all the other hampsters also had wet tail. we warned a store employie and all they did was take out the hampster house wash it off and replace it back into the cage. they did not put a not for sale sign on the cage or anything.

Pros: costemer sevice was great until after we bought the animal

Cons: every dog we have bought from there comes home with the same paracites? (wouldn't happen if you cleaned the cages correctly)

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Never would buy from them again, experience was very bad. They sent a detective from the police department to check on a animal that was stolen from their store months ago, even though they had records on who purchased from them. VERY BAD customer relations. I got proof if the owner wants to claim people trying to demeen their reputaion. Also never got a health certificate or birth certificate for a animal over a 1,000.00 dollars. Go to Petsmart, they are great people with papers to back their animals up with and Animal House, they stand behind their pets 100% !

0
★☆☆☆☆

Never would buy from them again, experience was very bad. They sent a detective from the police department to check on a animal that was stolen from their store months ago, even though they had records on who purchased from them. VERY BAD customer relations. I got proof if the owner wants to claim people trying to demeen their reputaion. Also never got a health certificate or birth certificate for a animal over a 1,000.00 dollars. Go to Petsmart, they are great people with papers to back their animals up with and Animal House, they stand behind their pets 100% !

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The review posted by "stellar" entitled "Absolutely Horrible" is a total fabrication. Not only are all the facts lies, but this pet shop has never even sold a pitbull. it is apparently posted by someone who knows nothing about our stores and simply enjoys trying to damage business reputations. Please read any other reviews about our company from " real " customers and you will understand why we have been in the pet business for over 30 years.
Thank You...Scott Wilkes... Owner of The Pet Shop

2
★★★★★

The review posted by "stellar" entitled "Absolutely Horrible" is a total fabrication. Not only are all the facts lies, but this pet shop has never even sold a pitbull. it is apparently posted by someone who knows nothing about our stores and simply enjoys trying to damage business reputations. Please read any other reviews about our company from " real " customers and you will understand why we have been in the pet business for over 30 years.
Thank You...Scott Wilkes... Owner of The Pet Shop

Pros: Great customer service...and the best pets

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My dog groomer has been in the dog business for almost 20 years. Recently her beloved pitbull died and when she encountered one at pet shop at the Whitehall Mall she immediately fell in love and purchased the pup at $3,000. After a few days she noticed something wasn't quite right and took him to the vet, apparently he was suffering from leukemia. They paid for cancer treatments however the puppy passed away just 19 days after they purchased it. The store refused to refund my groomer so she and her husband sued and were restituted the almost $10,000 they spent on the sick dog. I just wanted to warn anyone else who was considering purchasing a pet at the Whitehall Mall pet shop and think that this story should be public knowledge.

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★☆☆☆☆

My dog groomer has been in the dog business for almost 20 years. Recently her beloved pitbull died and when she encountered one at pet shop at the Whitehall Mall she immediately fell in love and purchased the pup at $3,000. After a few days she noticed something wasn't quite right and took him to the vet, apparently he was suffering from leukemia. They paid for cancer treatments however the puppy passed away just 19 days after they purchased it. The store refused to refund my groomer so she and her husband sued and were restituted the almost $10,000 they spent on the sick dog. I just wanted to warn anyone else who was considering purchasing a pet at the Whitehall Mall pet shop and think that this story should be public knowledge.

 

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