Big Marty's Carpets

★★★☆☆

About Big Marty's Carpets

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Home & Garden

Home & Garden
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Carpet One

825 Highway 33 ROUTE33 Hamilton, AL

2.5 2
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I have been dealing with Big Marty's for years. They offer great selection, low pressure sales, information, and expert installation. I don't know if they are the cheapest or not, because price is not the only thing that drives my purchase choices-quality does, giving my money to people who stand behind their work and know their business does, and I avoid chains whenever possible. They just did a very difficult installation at my home, lots of heavy furniture in small rooms, a challenging patterned textured Mohawk Great Outdoors Smartstrand carpet, and in a heat wave too! They did a fantastic job, were polite, hard working, and efficient. I have been pleased for years with their work. I go nowhere else! People who quibble over $28 and then go to a chain in a huff are ridiculous, in my opinion. Often bargain shoppers get what they pay for-and I prefer to deal with a family owned and run company who know their business.A big thanks to the whole Big Marty family and workers for the great job you did in my home.

4
★★★★☆

I have been dealing with Big Marty's for years. They offer great selection, low pressure sales, information, and expert installation. I don't know if they are the cheapest or not, because price is not the only thing that drives my purchase choices-quality does, giving my money to people who stand behind their work and know their business does, and I avoid chains whenever possible. They just did a very difficult installation at my home, lots of heavy furniture in small rooms, a challenging patterned textured Mohawk Great Outdoors Smartstrand carpet, and in a heat wave too! They did a fantastic job, were polite, hard working, and efficient. I have been pleased for years with their work. I go nowhere else! People who quibble over $28 and then go to a chain in a huff are ridiculous, in my opinion. Often bargain shoppers get what they pay for-and I prefer to deal with a family owned and run company who know their business.A big thanks to the whole Big Marty family and workers for the great job you did in my home.

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I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

1
★☆☆☆☆

I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

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