Kelly Maureen MD

★★★☆☆
  • 822 Pine St

    Philadelphia, PA 19107

    Map & Directions
  • 215-662-6100

About Kelly Maureen MD

3.0 1
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Her reputation precedes her, but the entire practice leaves much to be desired. Dr. Kelly was referred to me by a number of people -- all of whom had success stories regarding her expert treatment of endometriosis. She has provided fantastic treatment options thus far. Her surgical coordinator goes out of her way to be helpful and friendly. The office fellows are equally as accommodating.

However, the follow-up care to surgery was horrendous! First, my family was not informed of my condition after surgery, and it was hours before the doctor told any of us the results. (I have had this procedure 3 times with 3 different doctors, so I know that my issues are valid ones.) Then, when she did come speak to us, she mentioned some concerns and didn't elaborate on them -- I had to worry for 3 weeks before I could get any more information from her. I could not get in touch with the doctor when complications arose, and I found the nurse to be incredibly rude. In addition, I have quickly learned that the time you get with this doctor is incredibly limited, and she never responds directly to phone calls, even in an emergency. As a result, I was unable to start my recovery phase in a timely manner, which also resulted in insurance issues for me.

Be sure to write down your questions and answers when you meet with her, because if you forget something, you will have to go through the nurse to ask questions, or schedule a new appointment. While the nurse does respond quickly, she doesn't seem at all knowledgeable in this field of medicine.

I'd recommend the doctor for her expertise, but don't expect any extra or special attention. I really expected more from a University of Pennsylvania facility.

3
★★★☆☆

Her reputation precedes her, but the entire practice leaves much to be desired. Dr. Kelly was referred to me by a number of people -- all of whom had success stories regarding her expert treatment of endometriosis. She has provided fantastic treatment options thus far. Her surgical coordinator goes out of her way to be helpful and friendly. The office fellows are equally as accommodating.

However, the follow-up care to surgery was horrendous! First, my family was not informed of my condition after surgery, and it was hours before the doctor told any of us the results. (I have had this procedure 3 times with 3 different doctors, so I know that my issues are valid ones.) Then, when she did come speak to us, she mentioned some concerns and didn't elaborate on them -- I had to worry for 3 weeks before I could get any more information from her. I could not get in touch with the doctor when complications arose, and I found the nurse to be incredibly rude. In addition, I have quickly learned that the time you get with this doctor is incredibly limited, and she never responds directly to phone calls, even in an emergency. As a result, I was unable to start my recovery phase in a timely manner, which also resulted in insurance issues for me.

Be sure to write down your questions and answers when you meet with her, because if you forget something, you will have to go through the nurse to ask questions, or schedule a new appointment. While the nurse does respond quickly, she doesn't seem at all knowledgeable in this field of medicine.

I'd recommend the doctor for her expertise, but don't expect any extra or special attention. I really expected more from a University of Pennsylvania facility.

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