Fox Ridge Dental Assoc

★★★☆☆
  • 292 W Ridge Pike

    Royersford, PA 19468

    Map & Directions
  • 484-973-6567

About Fox Ridge Dental Assoc

Hours
Mon, 9am - 6pm; Tue, Thu, 8am - 5pm; Wed, 9am - 7pm. The practice's hours on Friday vary, and it is closed on Saturday and Sunday

Health & Medical

Health & Medical
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3.0 12
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I began going to Fox Ridge in February of 2011. I hadn't been to the dentist in a few years, so I was nervous that I was going to get lectured. Instead, I was pleasantly surprised by the friendliness and helpfulness of the staff. The

3
★★★★★

I began going to Fox Ridge in February of 2011. I hadn't been to the dentist in a few years, so I was nervous that I was going to get lectured. Instead, I was pleasantly surprised by the friendliness and helpfulness of the staff. The

.

I have been to many dentist for dental work and ended up hiding a smile until I went to Fox Ridge Dental in Limerick, PA. The staff, being very busy, took time to help me feel at ease. Dr. Hoorfar, a perfectionist, made sure every step was completed correctly and that I left that office with a big smile. Dr. Medah was so attentive and did excellent work. Everyone in that office gets a 5 Star rating from me. I highly recommend them if you want quality dental care.

2
★★★★★

I have been to many dentist for dental work and ended up hiding a smile until I went to Fox Ridge Dental in Limerick, PA. The staff, being very busy, took time to help me feel at ease. Dr. Hoorfar, a perfectionist, made sure every step was completed correctly and that I left that office with a big smile. Dr. Medah was so attentive and did excellent work. Everyone in that office gets a 5 Star rating from me. I highly recommend them if you want quality dental care.

Pros: Polite, compassionate, resourceful, supportive

Cons: In all honesty, I cannot think of a single one.

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I've gone to Fox Ridge Dental once before and was impressed with the office and dentist. However, I went back for a 6 month checkup and things changed. The girls ( I mean Young girls) in the reception area were blasting Q102 in the office and just weren't professional and conforting to someone who doesn't want to be there in the first place. It is a dentist office not a club. The women who cleaned my teeth was fine. When she was finished the "Dentist" came in and poked at my teeth for under a minute, told me everything was fine and left. I now know I was the last appointment of the day and they just wanted to clean up and leave. I did make a 6 month check up for the morning and I'll give them another try, But if my experience is the same I'll be finding a grown up office to go to.

1
★★☆☆☆

I've gone to Fox Ridge Dental once before and was impressed with the office and dentist. However, I went back for a 6 month checkup and things changed. The girls ( I mean Young girls) in the reception area were blasting Q102 in the office and just weren't professional and conforting to someone who doesn't want to be there in the first place. It is a dentist office not a club. The women who cleaned my teeth was fine. When she was finished the "Dentist" came in and poked at my teeth for under a minute, told me everything was fine and left. I now know I was the last appointment of the day and they just wanted to clean up and leave. I did make a 6 month check up for the morning and I'll give them another try, But if my experience is the same I'll be finding a grown up office to go to.

Pros: Dental Hygenist was good

Cons: Reception Area too yound, Dentist too quick

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I would not at all recommend this practice. The ladies at the front desk are very nice, but are not knowledgable AT ALL about insurance, details on treatments, etc. They are so short staffed there that it takes forever to speak with one of them either on the phone or in the office. I was told my insurance covers the procedure (I had my insurance guy on the phone and he even told me the code they needed to put in) they STILL said it wasn't covered and sent me a bill!! They also have continually said they were doing one procedure to my kids and then did another.. One of the worst was they did a full root canal on one of my kids without even telling me... I thought it was a routine cavity ($4 co-pay), but instead I had to pay $485!! and that was for only Half of the procedure!!! They take no regard for the fact that people are struggling now more than ever, and that we need to know about these things before they are done to us or our children!! I willl Not go back!!!

0
★☆☆☆☆

I would not at all recommend this practice. The ladies at the front desk are very nice, but are not knowledgable AT ALL about insurance, details on treatments, etc. They are so short staffed there that it takes forever to speak with one of them either on the phone or in the office. I was told my insurance covers the procedure (I had my insurance guy on the phone and he even told me the code they needed to put in) they STILL said it wasn't covered and sent me a bill!! They also have continually said they were doing one procedure to my kids and then did another.. One of the worst was they did a full root canal on one of my kids without even telling me... I thought it was a routine cavity ($4 co-pay), but instead I had to pay $485!! and that was for only Half of the procedure!!! They take no regard for the fact that people are struggling now more than ever, and that we need to know about these things before they are done to us or our children!! I willl Not go back!!!

Pros: close to home

Cons: the wait, lack of knowledge, misinformation

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I wanted to post and let everyone know Fox Ridge Dental is a wonderful dental office. The staff is extreamly helpful, and educated in their area of expertise. Dr. Hoorfar, and Dr. Mehta are very helpful, and professional. I have been a patient for a longtime, and although there maybe new faces, the long time employees are still around (Meredith, Alana, and Shirley), they have been promoted, and now seem to take on the responsiblity of mentoring the new staff, and making sure things run smoothly.
If you are looking for a nice dental office to visit, be sure to schedule an appointment.

2
★★★★★

I wanted to post and let everyone know Fox Ridge Dental is a wonderful dental office. The staff is extreamly helpful, and educated in their area of expertise. Dr. Hoorfar, and Dr. Mehta are very helpful, and professional. I have been a patient for a longtime, and although there maybe new faces, the long time employees are still around (Meredith, Alana, and Shirley), they have been promoted, and now seem to take on the responsiblity of mentoring the new staff, and making sure things run smoothly.
If you are looking for a nice dental office to visit, be sure to schedule an appointment.

Pros: The office is beautiful, the doctors and staff are fantastic!

Cons: Too bad there aren't more dental offices like this one.

.

Only went there once and would not go back again. Had a very bad experience getting a cavity replaced. Would not recommend at all!

0
★☆☆☆☆

Only went there once and would not go back again. Had a very bad experience getting a cavity replaced. Would not recommend at all!

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Dental hygentists are ok, dentists are in and out so quickly, never see the same one. The wait is nonexistent. Desk staff is extremely friendly. Attention to detail is missing.

3
★★★☆☆

Dental hygentists are ok, dentists are in and out so quickly, never see the same one. The wait is nonexistent. Desk staff is extremely friendly. Attention to detail is missing.

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I USE TO GO THERE WHEN THEY FIRST OPENED UP, IT WAS A HORROR!! EVERYTIME I WENT TO GET THIS PROCEDURE DONE I GAD SOMEONE NEW DOIN IT. I HAD A DISPUTE ABOUT A BILL BECAUSE THEY TOLD ME THAT MY INSURANCE WOULD PAY FOR IT BUT IT DIDN'T. NO MATTER WHO I TALKED TO THEY WOULDN'T LISTEN. BAD EXPIERENCE.
THREE YEARS LATER AND MY CREDIT REPORT MESSED UP BECAUSE OF IT, I GO BACK AND THIS VERY NICE YOUNG LADY LANNA LISTENED TO WHAT I HAD TO SAY. SHE WORKED THINGS OUT FOR ME, SENT A LETTER TO THE CREDIT ANGENCIES,AND NOW I'M BACK THERE WITH MY KIDS. IF IT WERE NOT FOR THE GOOD CUSTOMER SERVICE, I WOULD BE IN COURT RIGHT NOW WITH THEM. ALL I KNOW IS THAT THEY ARE GREAT WITH ME AND THEY TELL ME RIGHT UP FRONT WHAT MY INSURANCE WILL AND WILL NOT PAY FOR. BEFORE THEY START!!!!!!!!!!!!!!!!!

2
★★★★★

I USE TO GO THERE WHEN THEY FIRST OPENED UP, IT WAS A HORROR!! EVERYTIME I WENT TO GET THIS PROCEDURE DONE I GAD SOMEONE NEW DOIN IT. I HAD A DISPUTE ABOUT A BILL BECAUSE THEY TOLD ME THAT MY INSURANCE WOULD PAY FOR IT BUT IT DIDN'T. NO MATTER WHO I TALKED TO THEY WOULDN'T LISTEN. BAD EXPIERENCE.
THREE YEARS LATER AND MY CREDIT REPORT MESSED UP BECAUSE OF IT, I GO BACK AND THIS VERY NICE YOUNG LADY LANNA LISTENED TO WHAT I HAD TO SAY. SHE WORKED THINGS OUT FOR ME, SENT A LETTER TO THE CREDIT ANGENCIES,AND NOW I'M BACK THERE WITH MY KIDS. IF IT WERE NOT FOR THE GOOD CUSTOMER SERVICE, I WOULD BE IN COURT RIGHT NOW WITH THEM. ALL I KNOW IS THAT THEY ARE GREAT WITH ME AND THEY TELL ME RIGHT UP FRONT WHAT MY INSURANCE WILL AND WILL NOT PAY FOR. BEFORE THEY START!!!!!!!!!!!!!!!!!

Pros: VERY PROFESSIONAL

Cons: HAVE NOT FOUND A DOWNSIDE YET

.

I recently visited Fox Ridge Dental and was extremely satisfied with my visit. I was greeted with a staff of energetic and caring people who were anxious to help me.
Dr. Zhang was my dentist and she was very sweet. She was also very knowledgeable about the treatment and went over several options with me. Although there was a language barrier slightly, she did not hesitate to make sure that I understood.
I would strongly recommend this practice for you dental needs.

2
★★★★★

I recently visited Fox Ridge Dental and was extremely satisfied with my visit. I was greeted with a staff of energetic and caring people who were anxious to help me.
Dr. Zhang was my dentist and she was very sweet. She was also very knowledgeable about the treatment and went over several options with me. Although there was a language barrier slightly, she did not hesitate to make sure that I understood.
I would strongly recommend this practice for you dental needs.

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I am very disappointed with the Fox Ridge Dental Assoc. You can never get someone to answer the phone. It took me 5 tries before I was able to make an appt. When I did get my appt. I saw first hand how they just let the phone ring. I am also very appalled at the professionalism at this office. I called to comment on the not being able to understand the Dr. (very poor english) and I was told "wow". I explained to them that I am paying for a service and that I expect to be able to understand the Dr. When I asked for the ladies name, since she basically was laughing at my comment, she hung up on me.
I would not recommend this Dental practice to anyone. Very, very, very poor. This dental practice needs to understand that they are providing a service that the customer pays for. This practice acts like they were doing it for free.

0
★☆☆☆☆

I am very disappointed with the Fox Ridge Dental Assoc. You can never get someone to answer the phone. It took me 5 tries before I was able to make an appt. When I did get my appt. I saw first hand how they just let the phone ring. I am also very appalled at the professionalism at this office. I called to comment on the not being able to understand the Dr. (very poor english) and I was told "wow". I explained to them that I am paying for a service and that I expect to be able to understand the Dr. When I asked for the ladies name, since she basically was laughing at my comment, she hung up on me.
I would not recommend this Dental practice to anyone. Very, very, very poor. This dental practice needs to understand that they are providing a service that the customer pays for. This practice acts like they were doing it for free.

Cons: Rude, insulting, won't answer thier phone

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The dentists at this office cannot be understood. Dr. Zan tried several times to explain what she thought I should have done - I asked her to repead several time and finally gave up and so don't do anything. I called to comment on this and the office manager hung up on me when I asked who I was talking to. I would not recomment this dental practice.

0
★☆☆☆☆

The dentists at this office cannot be understood. Dr. Zan tried several times to explain what she thought I should have done - I asked her to repead several time and finally gave up and so don't do anything. I called to comment on this and the office manager hung up on me when I asked who I was talking to. I would not recomment this dental practice.

Cons: as poor as it gets

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No professionalism was tough to this dentist!
I called the office because my front tooth were I had a Vanier fell off. This was on a Friday and I had a busy weekend planed. I go to the office and this irresponsible doctor only took 5mins to give me what she herself said was a temporary fix! I?m going to compare this to going to a mechanic and them admitting to you that they are only going to give you a temporary fix so that your car will brake down and you have to come up with the money to get it fixed! She actually said this to me about my tooth!!! Needless to say her temporary fix fell off the next day! She was very unprofessional and told me to go to work to come up with the money to get it fixed! All this without knowing who I am, what I?ve been through for months now, or why I?m currently not working. I already called my insurance and have selected another office, I just want everyone to know that this office has a very heartless and unprofessional dentist on board. DON?T LET DOCTOR ZAHN TREAT YOU THE SAME WAY!

0
★☆☆☆☆

No professionalism was tough to this dentist!
I called the office because my front tooth were I had a Vanier fell off. This was on a Friday and I had a busy weekend planed. I go to the office and this irresponsible doctor only took 5mins to give me what she herself said was a temporary fix! I?m going to compare this to going to a mechanic and them admitting to you that they are only going to give you a temporary fix so that your car will brake down and you have to come up with the money to get it fixed! She actually said this to me about my tooth!!! Needless to say her temporary fix fell off the next day! She was very unprofessional and told me to go to work to come up with the money to get it fixed! All this without knowing who I am, what I?ve been through for months now, or why I?m currently not working. I already called my insurance and have selected another office, I just want everyone to know that this office has a very heartless and unprofessional dentist on board. DON?T LET DOCTOR ZAHN TREAT YOU THE SAME WAY!

Pros: Noon

Cons: Dr, Zahn is a con!!!!

 

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