Phoenix Salon and Spa

Bravo! After some really disappointing service at another center city "spa" this place was a delight! Great atmosphere and service!

Pros: Service, Atmosphere, Clean

Posted 11/12/05

I've recently relocated and tried The Phoenix based upon the consistent "highly recommended" evals it received on citysearch. Excellent decision! The trendy salon is calm, smells great (like an Aveda heaven, not like hairspray & cigarettes). The helpful staff is quite happy at their jobs. I got an excellent consultation from Jennie who cut my hair into a new style that not only looks spectacular but is easy to manage. At my request, she recommended THE BEST hair product I have ever used. You have to be prepared to spend a pretty penny, but feeling great and looking like a million dollars when you leave (and can upkeep at home too) is SO worth it. Jennie was easy to talk to, and she listened to me about my hair and gave me a mature and yet pretty do, and I can't thank her enough. I highly recommend this salon too.

Pros: courteous service, skilled stylists, clean & smells great

Cons: expensive

Posted 11/07/05

I followed an employee from another spa to Phoenix and boy am I glad I did! It's clean, mellow, and everyone is very friendly. French manicures last a full week with Maelynn and my hair never looks better than when Angela and Shannon tend to it. April and the other girls at the front desk are genuinely friendly and it's such a treat to be warmly greeted when you visit. Parking on the street can sometimes be found, and if not there is valet right out front for $5. Top quality in Philadelphia - without pretentiousness!

Pros: Friendly, Clean, Best Service

Cons: Pricey-but worth it

Posted 10/26/05

Amelia is an awesome assistant in the salon and she did a great job shampooing and giving a scalp massage. Shannon was my stylist and she took as long as we needed to give me the exact cut I was looking for and was also very personable and fun to talk to. The Phoenix is well-organized and has great service all around!

Pros: Great coffee, Clean, Happy atmosphere

Posted 10/16/05

It's difficult to find a place where they cut your hair the way YOU want it. Reading the great reviews, thought I'd check it out. The place is clean with a beautiful decor and environment with a very kind and helpful staff. They were quick to offer me a beverage as soon as I walked in. I got my hair cut by Jackie who listened to how I wanted it cut and followed through. I was very pleased with the outcome and will definitely be going there from now on for my haircuts.Afterwards, I had a facial done by Kim who also did an amazing job, she explained everything in detail. Extractions were unpleasant, but expected. My skin feels refreshed and rejuvenated. I'm glad I finally found a place I can go to for salon and spa treatments. I highly recommend the place and look forward to going back again.

Pros: experienced staff, great service

Posted 10/11/05

I've had very bad skin for a long time and I've tried everything, I was reffered to the Phoenix for a facial with Kim from a colleague who has been going to her for a long time. It changed my skin completly! Not only did she listen to my frustrations she also took her time to explain what was going on. I got a deep cleansing facial and my skin is really starting to turn around. I loved everything! Go see Kim for a great facial!

Pros: relaxing, professional

Posted 10/10/05

I had Kim do my brazilian the first time and Ali the second. They were both great! I'd recommed asking for Ali - she gives you a warm towel to clean up with!
I have also had my haircut here, and it was very well done. Everyone is very professional. Highly recommended! Make sure to make your appointments early.

Pros: Great service, Friendly atmosphere

Cons: Books quickly

Posted 09/29/05

I have been to the Phoenix twice now and I can say with ease Kim is the best waxer I have found in Philadelphia. She is fast and so easy to talk to, I actually don't regret getting a brazilian wax. She does my eyebrows also and she is a perfectionist.. she leaves no stray hairs!! I highly reccomend going to the Phoenix and experiencing Kim!!

Pros: cheap valet, skill, friendly

Posted 09/19/05

Best wishes to Valeri & staff from Avi Allure. The salon is magnificent! You feel so very special, and just having your car parked and brought back to you, is a added pleasure.
As always, you are treated with the upmost respect. Attention iss given and you are not rushed out, Valerie listens and also will advise you if she feels what you want will not suit YOU.
See you all soon.

Pros: beautiful surrounding, knowledgeable staff, appoint, not rushed

Posted 06/27/05

This salon and SPA is abesolutely amazing! From the moment you walk in the door you are treated with exceptional customer service. Everyone there is so friendly. Francesca gave me the best shampoo i have EVER had, she gives a great head massage. Valerie is an artist. She was so nice and gave me the best haircut i have ever had. THe Phoenix is beautiful, and you should get there soon.

Pros: customer service, great cookies, great music

Posted 05/01/05

I have been to spas in cities nationwide but this was one of THE BEST experiences I have had yet! Ali is adorable and professional. I was always aprehensive to get waxed but she convinced me to do it and I am so glad--best Brazilian bikini wax. My facial was relaxing and my skin felt great all day. The atmosphere is beautiful and the staff is friendly. The Phoenix caters to your every need. Philadelphia has been waiting for a place like this. You really ought to treat yourself to a day of beauty. Make sure you ask for Ali.

Posted 04/15/05

What a beautiful salon/spa. Relaxing atmosphere, friendly staff, immaculate, I could go on and on. What a great experience I had! I have been there twice already. My first visit I had a salt srub, hot stone massage, foot reflexology, mini facial and scalp massage, This was truly the works! Well, well worth it. I felt so great after my visit that I immediately scheduled another appt. with Kim G. My second visit I had a spa facial. My skin never looked or felt better, my patients at work actually commented on how nice my skin was (this has never happened before). My hat goes off to Kim G. and the staff at the Phoenix, I look forward to many more visits:)

Pros: Valet Parking, Product Variety

Posted 04/14/05

This new spa was amazing. The decor alone left me breathless. It is gorgeous. The staff wasvery pleasant and along with being knowledgabel. Took very good care of me. made sure I was accomodated in any way they could. I will DEFINATLEY return. 2 thumbs up!!!!1

Pros: full service, eve hours, knowledgeable Staff

Posted 04/14/05

I am new to the area and was happy to find that the Phoenix Salon had open just down the street from me. I had an appointment for my hair with Jackie, she ACTUALLY listened to what I wanted and gave me a great cut and style. Can't wait to go back for a spa service. The spa is really beautiful.

Pros: friendly staff, valet parking, great coffee

Posted 04/12/05

I work across the street from the Phoenix and we all were patiently waiting for the spa to open, well it was definitly worth it! It is beautiful, one of the prettiest spas around! I got a brazilan bikini wax and facial by Kim.... She did a fabulous job! Carol gave me a great manicure and pedicure! I was completly relaxed! The whole staff seems so happy and proffesional.....I would highly recommend it!

Pros: great location, beautiful, professional

Posted 04/12/05