Cappella's Pizzeria Ristorante

★★★☆☆

Food

Food
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My wife and I started going to Cappella's soon after they opened. They started out great, no problems, great food. In the past couple months they have dropped considerably. They boasted about a new chef, not sure if he's the problem or not. I always give a restaurant 3 chances before deciding to stop going there. The last 3 times they have messed up our order, forgot parts of an order, and food quality has been poor. Today was the last straw. My wife called in an order for 2 subs, and a french fry. We were told 15-20 minutes. We went to pick up our order after 15 minutes, and it wasn't done. In fact it didn't get done for almost an hour after we ordered. Meanwhile people came in, ordered, and left before us! I figured at least the food will be hot this time. The manager gave us the food, with no apologies for an hour wait and we left. Here's the worst part the food was terrible. You'd think taking an hour for 2 subs and fries would make them great...nope. The fries were cold, greasy and soggy. The eggplant parm sub was rubbery, the cheese steak was cold so cold the cheese wasn't even melted. They didn't bake the subs at all, as the rolls were cold and rubbery. So we're done, and if you know of a good sub shop in Hanover Pa we're open for suggestions.

1
★☆☆☆☆

My wife and I started going to Cappella's soon after they opened. They started out great, no problems, great food. In the past couple months they have dropped considerably. They boasted about a new chef, not sure if he's the problem or not. I always give a restaurant 3 chances before deciding to stop going there. The last 3 times they have messed up our order, forgot parts of an order, and food quality has been poor. Today was the last straw. My wife called in an order for 2 subs, and a french fry. We were told 15-20 minutes. We went to pick up our order after 15 minutes, and it wasn't done. In fact it didn't get done for almost an hour after we ordered. Meanwhile people came in, ordered, and left before us! I figured at least the food will be hot this time. The manager gave us the food, with no apologies for an hour wait and we left. Here's the worst part the food was terrible. You'd think taking an hour for 2 subs and fries would make them great...nope. The fries were cold, greasy and soggy. The eggplant parm sub was rubbery, the cheese steak was cold so cold the cheese wasn't even melted. They didn't bake the subs at all, as the rolls were cold and rubbery. So we're done, and if you know of a good sub shop in Hanover Pa we're open for suggestions.

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I found the service to be slow, and the food, although of adequate quality, was certainly not "knock your socks off!" You would find comparable, if not better food at most other restaurants in town.

2
★★☆☆☆

I found the service to be slow, and the food, although of adequate quality, was certainly not "knock your socks off!" You would find comparable, if not better food at most other restaurants in town.

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I like the food at Capella's. The portions are generous. Sometimes the service can be slow, though they are always polite. The food is tasty and the restaurant is always clean. They do have great coupons published in the local val pak and other coupons books, so take a chance and try it. It won'e cost you a lot!

4
★★★★☆

I like the food at Capella's. The portions are generous. Sometimes the service can be slow, though they are always polite. The food is tasty and the restaurant is always clean. They do have great coupons published in the local val pak and other coupons books, so take a chance and try it. It won'e cost you a lot!

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My husband and I love Cappella's and the drive there only adds to the anticipation of the wonderful meal that awaits us. The servers are always polite and seem to appear just at the right time. I especially love the Stuffed Flounder...just melts in the mouth. The pasta dishes are also quite good. Everything we've ever ordered there has been delicious. This restaurant also allows you to bring your own bottle of wine.

5
★★★★★

My husband and I love Cappella's and the drive there only adds to the anticipation of the wonderful meal that awaits us. The servers are always polite and seem to appear just at the right time. I especially love the Stuffed Flounder...just melts in the mouth. The pasta dishes are also quite good. Everything we've ever ordered there has been delicious. This restaurant also allows you to bring your own bottle of wine.

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